Air Canada Implements New Biosafety Protocols as it Begins Re-opening its Maple Leaf Lounges

• electrostatic spraying
• the ability to order pre-packaged food directly to your seat from your smartphone
• presentation of all reading materials in digital format through PressReader

Looking at the Air Canada video, you can see several things:

• new floor signage
• Plexiglas barriers at the reception desk
• the ability to scan your own boarding card
• Buffets are a thing of the past (replaced by individually packaged and individually wrapped food)
• a new mobile app that allows customers to order their food item directly to their seat (with QR code)
• no more self-service bar (service is assisted)
• systematic cleaning of all surfaces

The first Maple Leaf Lounge to reopen is the D gates Lounge in Toronto-Pearson (YYZ) starting July 24. Next, the Vancouver and Montreal Maple Leaf Lounges are scheduled to reopen by Labor Day.

This is a whole new experience in Air Canada’s Maple Leaf lounges, as the airline seeks every day to reassure its customers so that travel can resume.