GetYourGuide: Review and Guide for Booking Travel Activities

Travelling abroad can be stressful. Whether it’s arranging visas, packing everything you need or mapping out your itinerary, there’s no shortage of details to consider when you go on vacation. Often, the added stress of planning a trip can have an impact on your travel experience and cause you to fall into common tourist traps. Namely, paying more than the market rate for on-site visits.

Fortunately, online booking platforms such as GetYourGuide simplify the organization of travel activities while ensuring quality experiences. Here are our reviews of their platforms and services.

GetYourGuide is a platform for finding guided tours online, be they excursions or any other travel activities. Initially launched as a platform to connect travellers with amateur tour guides, the company has expanded its online marketplace to major cities. The platform currently offers over 150,000 experiences in 12,000 cities worldwide.

GetYourGuide essentially functions as an intermediary between customers and suppliers. It can be difficult to find information about travel services on the Internet, and the process can be very confusing. GetYourGuide brings together all the information on its online marketplace. In fact, agencies promote their services on the platform in exchange for a percentage of their revenue. This service is free for customers, so you save time and get access to much better offers.

Ready to book your GetYourGuide tour? Discover your destination in the following steps:

The search process is designed to be simple for any traveller. Simply type your destination in the search bar to obtain a list of activities and excursions from which to choose.

Each tour or travel activity on GetYourGuide has its own page, offering you all the details you need to make your decision: itinerary, reviews, languages, inclusions, detailed description, and more.

Once you’ve browsed the list of experiences and activities available for your trip, you can select the one you want, then choose what suits you from the available options.

You can do this by clicking on the “Book” button and entering your payment information and e-mail address. You will receive a confirmation Review and can pay for your experience. As an international company, GetYourGuide offers secure payment options in several currencies, including the Canadian dollar. Please note that you cannot pay on arrival, so it’s best to book in advance.

The platform strives to offer you a positive online experience. Offered as both a website and an app, customizations make it easy to find, analyze and compare visits thanks to its user-friendly interface.

If you change your mind, GetYourGuide offers free cancellation with full refund. The problem is that this must be done within 24 hours of the event.

GetYourGuide has a robust rating system on its platform to ensure that customers find the highest-rated experiences. Each tour is subject to reviews based on the experiences of previous travellers. GetYourGuide also strives to allow only the best agencies to provide services. If they have a large number of negative reviews, they are excluded from the platform.

While the application has great advantages, nothing is ever perfect. Below is a list of some of the things that could be improved in the service.

While GetYourGuide works very well for covering activities in European regions, it has a problem with tours and activities in other regions, notably Asia. Indeed, European tours require advance booking, which is not the case in Asian countries.

When there’s an intermediary like GetYourGuide to book, prices can sometimes be more expensive than if you book directly with the service provider, whether on their website or in person on location.

In addition to multiple excursions to the same venue, finding the right meeting point can be a challenge. As GetYourGuide is an intermediary, it has no control over how companies define their meeting places. The description can be very vague at times.

It’s easy to be reluctant to book a tour with a company from the other side of the world. We get it. GetYourGuide is a legitimate company that can provide you with a great travel experience. Because they are an intermediary, they are not responsible for mistakes made by third parties. You should do your due diligence before booking a tour.

That said, several of us on the Milesopedia team have tried out activities and excursions booked via GetYourGuide.

In the fall of 2024, I booked this day trip to Lake Bovilla during my stay in Albania. I had done very little research on tourist attractions before travelling to the country, and GetYourGuide provided me with all the information I needed on the most popular tourist activities. As a solo traveller, knowing that I’d be taken care of and be with a group for the day was reassuring.

In addition to the guided tour, which reflected the reviews posted on GetYourGuide, I appreciated the clear communication and details provided both on the platform and by email. What’s more, after comparing with other platforms like Viator, GetYourGuide offered the best price for the same tour.

On her recent trip to Bali, Alexandrine booked this personalized one-day tour of northern Bali. As for Caroline, she enjoyed a culinary tour of North Beach and Chinatown during her last visit to San Francisco.

Two successful and rewarding experiences easily booked through GetYourGuide.

GetYourGuide has strong competitors in the online booking sector. Looking for alternatives? Here are a few to consider:

• Civitatis Founded in Spain, Civitatis has established itself as an excellent alternative, particularly appreciated by French-speaking travellers thanks to its specialization in French-language guided tours. Civitatis stands out for its competitive prices, user-friendly interface and the quality of its rigorously selected local guides, although it offers a less extensive range of activities than GetYourGuide.
• Viator: Owned by online travel agency TripAdvisor, GetYourGuide offers competitively priced tours around the world. Viator has forged an international reputation, but its strength lies in the United States. From what we’ve gathered, it’s an ideal site for making reservations, as it offers a large number of tours. Just beware of miscommunications with suppliers.

GetYourGuide is a reliable service that will help you discover your next destination with ease. Travelling should be an enjoyable experience, and online booking platforms certainly contribute to this goal. Make sure you read the details of your plan carefully and always consult the Reviews, and your trip will be well worth it.

Was this article useful? Will you be using GetYourGuide in the future? Discuss it with other members of the Milesopedia community.