Aeroplan updates its program terms and conditions

The Aeroplan program has updated its terms and conditions to clarify certain points. An update had already gone into effect on December 19, 2022, with the aim of preventing abuses, particularly those linked to Aeroplan credit card churning (multiplication of credit cards).

For new Aeroplan members, the conditions have been in effect since the update was announced on November 29, 2023. For the remaining members, these conditions have been in force since February 5, 2024.

The sections containing revisions that are effective as of February 2024 deal with the following topics:

In short, there’s nothing new, but Aeroplan is clarifying some points that have been in a gray area, since the terms and conditions of its program were updated in December 2022.

We’re thinking specifically of Aeroplan point bonuses earned with an Aeroplan credit card.

We recommend that you follow these rules carefully, because from what we’ve seen, Aeroplan doesn’t seem to make any compromises.

Aeroplan terms and conditions updates: February 2024

Prohibition on registering more than one Aeroplan account for the same person

Aeroplan now clarifies that each person wishing to join the Aeroplan Program may do so only once, using their full legal name as shown on their passport or government-issued identification. It is therefore forbidden to create more than one account for the same person using a different e-mail address.

Family sharing

In section 7, Aeroplan specifies that any suspicion of fraudulent activity may lead to the suspension or termination of the joint account and its related accounts. We recall that the creation of new family sharing accounts was recently suspended.

Closing inactive accounts

Under Section 8 of the Terms and Conditions, an Aeroplan account is considered inactive if no points have been earned or redeemed for 18 consecutive months. Secondly, the account could be terminated after five consecutive years of inactivity. Effective from February 5, 2024, the account may now be terminated after three consecutive years of inactivity.

It’s easy to avoid having your account become inactive simply by redeeming points with your family share, transferring points from another loyalty program to Aeroplan, charging an Aeroplan credit card, or using the eStore to earn a minimum of one Aeroplan point.

Aeroplan co-branded credit cards bonuses

Section 10 reads:

American Express, TD and CIBC offer different types of Aeroplan credit cards:

In addition, there are Aeroplan Business Credit Cards, which are another type of Aeroplan card like the :

Therefore, an Aeroplan Member is entitled to only ONE Welcome Bonus, PER TYPE of card, for life. For example, this combination would be possible:

As well as this one:

From now on, if you hold these cards of the same level at the same time, even if they are from different issuers, you are in breach of the rules:

Aeroplan has the right to withdraw the number of points awarded and/or simply close the Aeroplan Member’s account. Over the past few weeks, we’ve heard from a few people who have unfortunately experienced this new rule.

This does not apply to American Express Membership Rewards cards that transfer to Aeroplan, such as the American Express Cobalt^® Card.

This includes the following gestures:

Using Aeroplan with scripts, macros and automations

Here is a summary of the changes to Section 11, as communicated by Aeroplan via email:

As we know, Aeroplan now prevents programs like Points.me from accessing their database to display information related to Aeroplan award flights.

Aeroplan terms and conditions updates: December 2022

The points earned by a member remain for the member

When an Aeroplan member makes a transaction with an Aeroplan partner, every effort will be made to ensure that the cardholder receives the points in their own Aeroplan account. It may be a transaction on the Aeroplan eStore for example.

Or that the Aeroplan points of the Aeroplan credit card holder are credited to their own Aeroplan account. This is to prevent them from being transferred directly to the account of a spouse, relative or friend.

In addition, Aeroplan specifies that the conversion of points from another loyalty program must be remitted to the same Aeroplan member. One thinks of a person transferring American Express Membership Rewards Points or Marriott Bonvoy Points to their Aeroplan account.

Here are the changes announced by Aeroplan:

Clarification of abuse and prohibited activities

In fact, Aeroplan reserves the right to take action on any suspect Aeroplan account.

This can be by:

Here are the changes announced by Aeroplan:

Actions taken for offending accounts

Finally, the Aeroplan program clarifies the actions that are taken if a member is caught at fault.

There are three options:

Here are the changes announced by Aeroplan:

Bottom Line

People testing the limits of the program are once again targeted by these changes. These amended Aeroplan terms and conditions give the program administrators more power to act on abuse.

A member and Aeroplan credit card holder who behaves normally has nothing to worry about. Here are some examples of normal behavior:

We will always say that earning points is a marathon, not a sprint.

Therefore, with these new Aeroplan terms and conditions, it is not recommended to have two Aeroplan credit cards, even if they are issued by different institutions or are of different types (base, core or premium). However, it will, of course, be possible to get an Aeroplan business credit card in addition to your consumer card. Such as the American Express^® Aeroplan^®* Business Reserve Card.

Just as it will always be possible to get multiple American Express Membership Rewards credit cards and transfer Membership Rewards points to your Aeroplan account. For example, since the American Express Cobalt^® Card, the American Express^® Gold Rewards Card or the American Express Platinum Card^®.

Or even Marriott Bonvoy credit cards: you can convert 60,000 Marriott Bonvoy points into 25,000 Aeroplan points. As, for example, from the Marriott Bonvoy^® American Express^®* Card and the Marriott Bonvoy^® Business American Express^®* Card.

See our complete guide and comparison of American Express cards that earn Aeroplan points.

Finally, if you are a family, it will still be possible for each family member to get an Aeroplan credit card and access your mutual points through the Aeroplan Family Sharing feature.