How to use Hotels.com Rewards?

Hotels.com Rewards is for casual travellers who:

• don’t earn enough nights to get a status with a hotel program like Marriott Bonvoy
• want to book the hotels of their choice
• are interested in collecting rewards
• switch between Airbnb rentals and hotels

The value of your reward night is equivalent to the average cost of your 10 paid nights (excluding fees and taxes).

For example:

So you can stay in any types of hotels, from a hostel to a 5-star hotel: in the end, your reward night will have a 10% value of your ten nights.

To use your Hotels.com Rewards free nights, it’s easy: you can apply them as a deduction for any new booking. The condition is that the cost of the night you are about to book is greater than or equal to the value of your free night.

If the cost is lower, you can apply your free night but the difference will be lost.

Besides, the reward night does not cover taxes and other fees charged by the hotel.

Finally, it is not possible to use the value of several free nights to cover the cost of one expensive night.

Hotels.com Rewards has three status tiers:

Here is the summary of the benefits offered according to your Hotels.com Rewards status:

Hotels.com Rewards Silver and Gold Members have VIP Access advantage.

VIP Access properties have been highly rated for excellent service. You’ll enjoy guaranteed free WiFi, and, in some hotels:

• free breakfast
• airport transfers
• spa vouchers
• complimentary room upgrade (Gold member)

Hotels.com Rewards members are eligible for Hotels.com Price Guarantee Plus.

If you find a lower price for the same hotel room you booked with Hotels.com, submit a claim up to 24 hours before the start date of your stay, and Hotels.com will refund you the difference.

To open a claim, fill out the form on that page.

You can combine Hotels.com into one. You can collect a stamp, bringing you closer to your free night, even if you pay with a Hotels.com gift card.

You can get Hotels.com gift cards through rewards programs promotions (like RBC Rewards).

Alternatively, you can find gift cards on Rakuten.ca or at many places such as grocery stores, drugstores, convenience stores or gas stations. It’s a great way to earn reward points with your credit card.

With Scotiabank Gold American Express^® Card, you earn 5 points per dollar when you buy a Hotels.com gift card at a grocery store. That’s the equivalent of 5%.

Hotels.com is recognized by all rewards programs offering travel points as a travel agency. You will, therefore, be able to redeem your points to save on your Hotels.com bookings.

For example with:

• Membership Rewards American Express
• Scotia Rewards
• HSBC Rewards

Hotels.com Rewards program is straightforward. This program is for occasional travellers who do not necessarily book in a branded-hotel or who wish to be free to choose the hotel they want.

Enrolling in Hotels.com Rewards is free.

In our opinion, the best credit card to use for Hotels.com is the Scotiabank Gold American Express^® Card:

• No conversion fee for foreign currency transactions
• Earn more points for groceries (such as Hotels.com gift cards)
• You can apply your travel points to Hotels.com bookings
• Reliable travel insurance
• Small income requirement: $12,000/year