Who is the Hotels.com Rewards program for?
***Updated March 28, 2023 and April 27, 2023: The Hotels.com Rewards program will end on July 05, 2023. As of July 06, 2023, it will be completely replaced by the One Key program. See the article on the new One Key loyalty program. ***
Hotels.com Rewards is for casual travellers who:
- don’t earn enough nights to get a status with a hotel program like Marriott Bonvoy
- want to book the hotels of their choice
- are interested in collecting rewards
- switch between Airbnb rentals and hotels

How to earn Hotels.com Rewards nights?
The Hotels.com Rewards program is very simple. You earn 1 stamp for every night you stay at over 1 million locations around the world. This can be for :
- 10 one-night stays
- A single stay of 10 nights
- For several stays up to 10 nights
You can earn several free nights in your Hotels.com Rewards account and use them whenever you want.
It is not mandatory to use your free night on your 11th night.

However, youearnstamps if you :
- Used a discount code
- Did not stay in the hotel
- Have used a free night
- or if the hotel booked had a special promotion
How to use Hotels.com Rewards nights?
The value of Hotels.com Rewards nights
The value of your reward night is equivalent to the average cost of your 10 paid nights (excluding fees and taxes).
For example:
Night | Value |
1 | $100 |
2 | $120 |
3 | $80 |
4 | $200 |
5 | $400 |
6 | $150 |
7 | $60 |
8 | $90 |
9 | $110 |
10 | $140 |
Total | 1 450 $ |
Free night value | 145 $ |
So you can stay in any types of hotels, from a hostel to a 5-star hotel: in the end, your reward night will have a 10% value of your ten nights.

Using Hotels.com Rewards Nights
It’s easy to use your Hotels.com Rewards nights. you can apply them as a deduction for any new booking.
However, the only condition is that the cost of the night you are about to book is greater than or equal to the value of your free night.
If the cost is lower, you can apply your free night but the difference will be lost.
Besides, the reward night does not cover taxes and other fees charged by the hotel.
Finally, it is not possible to use the value of several free nights to cover the cost of one expensive night.
Hotels.com Rewards Status
The Hotels.com Rewards program has three status levels:
Status | Conditions |
Rewards Member | Upon enrollment in the program |
Rewards Silver Member | Book and stay 10 to 29 nights during the year |
and Rewards Gold Member | Book and stay 30 nights or more during your current membership year |
Benefits of Hotels.com Rewards status
Here is the summary of the benefits offered according to your Hotels.com Rewards status:
Benefits | Rewards | Silver | Gold |
Secret prices | ♦ | ♦ | ♦ |
Collect 10 stamps, get 1 reward night | ♦ | ♦ | ♦ |
Priority customer service | ♦ | ♦ | |
Hassle-free Travel Guarantee | ♦ | ♦ | |
Price Guarantee Plus | ♦ | ♦ | |
Silver and Gold Exclusives | ♦ | ♦ | |
VIP access | ♦ | ♦ | |
VIP free room upgrades and more | ♦ |
VIP Access Advantage
Hotels.com Rewards Silver and Gold Members have VIP Access advantage. In fact, participating establishments have a VIP icon.
VIP Access properties have been highly rated for excellent service. You will benefit from free Wi-Fi as well as, in some establishments:
- free breakfast
- spa vouchers
- complimentary room upgrade (Gold member)

Price Guarantee Plus benefit
Hotels.com Rewards members are eligible for Hotels.com Price Guarantee Plus.
If you find a lower price for the same hotel room booked with Hotels.com, submit a claim up to 24 hours prior to the start date of your stay. Then Hotels.com will refund the difference.
Hotels.com Gift cards
You can combine Hotels.com into one. You can collect a stamp, bringing you closer to your free night, even if you pay with a Hotels.com gift card.
In addition, Hotels.com gift cards can be obtained through promotions from certain rewards programs (such as RBC Rewards).
Alternatively, you can find gift cards on Rakuten.ca or at many places such as grocery stores, drugstores, convenience stores or gas stations.
If you have a card that earns you extra grocery discounts, Hotels.com gift cards are available at many IGAs. Similarly, with the American Express Cobalt® Cardyou can earn 5 points per dollar when you purchase a Hotels.com card at a grocery store.
With this trick, it’s a great way to earn more rewards points with your credit card .
Redeem travel points for Hotels.com bookings
Hotels.com is recognized by all rewards programs offering travel points as a travel agency. You will be able to use your points to save on your reservations made on the site.
For example with:
Bottom Line
Hotels.com Rewards program is straightforward. This program is for occasional travellers who do not necessarily book in a branded-hotel or who wish to be free to choose the hotel they want.
And of course, enrolling in the Hotels.com Rewards program is free.
Finally, in our opinion, the best credit card to use for Hotels.com is the American Express Cobalt® Card:
- More points for your grocery store purchases (such as the purchase of Hotels.com gift cards)
- 2 points per dollar for your travel purchases (including on Hotels.com)
- You can apply your travel points to Hotels.com bookings
- Reliable travel insurance
- No minimum income required