Review : The Hermitage Jakarta | Marriott Bonvoy

Updated May 31, 2024
Fact checked by
Jean-Maximilien Voisine
Jean-Maximilien Voisine

Jean-Maximilien Voisine

Jean-Maximilien Voisine
Jean-Maximilien, President and Founder of Milesopedia, is a recognized expert in rewards programs, credit cards, and travel in Canada and France. Approaching forty and a father of two, he has travelled to over 100 countries, half of them with his children and his wife, Audrey. Specializing in top loyalty programs like Aeroplan, American Express Membership Rewards, and Marriott Bonvoy, he guides travellers to maximize their benefits across North America and Europe.
All posts by Jean-Maximilien Voisine
Note
8/10
Hotel Hermitage Jakarta
Hotel The Hermitage, a Tribute Portfolio Hotel, Jakarta
Country Indonesia
City Jakarta
Room Type Club Benefit, 1 Bedroom Executive Suite, 1 King
Loyalty Program Status Titanium
Points Per Night 15 000
Hotel brand Tribute Portfolio
Tutorial Guide: Save on Hotels with Points
To the point Here's my review of The Hermitage hotel under the Tribute Portfolio banner in Jakarta, Indonesia, and a member of the Marriott Bonvoy program.

The Hermitage - Booking

After an incredible experience in first class on the Singapore Airlines A380, already tested by Jean-Maximilien on the Frankfurt-New York route, I was looking for an inexpensive hotel for my transit to Jakarta.

As for Bali, Jakarta seems to me to be a sweet spot to use your Marriott Bonvoy points. Indeed, when I booked, the night cost either 15,000 points or $342. Naturally, I used my Marriott Bonvoy points!

You can view other Marriott Bonvoy hotel reviews in Jakarta such as the The St. Regis Jakarta and the Aloft Jakarta Wahid Hasyim hotel.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta
BOOK WITH MILESOPEDIA!

Did you know? You can support milesopedia by using our affiliate link with Marriott Bonvoy to book your hotels! You won’t pay any extra, you’ll get all the benefits of your status, and you’ll contribute to the future of the website and its community!

Check our partners’ pages regularly!

Earning Marriott Bonvoy Points

The best way to earn Marriott Bonvoy points for free stays at over 8,000 hotels worldwide is to be a Marriott BonvoyMD American ExpressMD* Cardholder (and/or Marriott BonvoyMD Business American ExpressMD* Cardholder).

In addition to the great welcome bonus on both cards, you’ll earn 2 points per dollar on all purchases and 5 points per dollar at Marriott locations. And each year, you’ll earn a certificate for one free hotel night (35,000 point value) as well as 15 Elite nights toward your Marriott Bonvoy status.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - At a glance

Here is some information about the hotel:

Date of opening (or renovation) 2015 Number of rooms 90
Restaurants Yes USB sockets in the room Yes
Accepts animals No Smart TV Yes
Mobile card No Shower/Bath Shower/Bath
Balcony Yes Accessible for people with reduced mobility Common areas,
some rooms
Parking Free Lounge Yes
Gym Yes, 7 a.m. to 11 p.m. Breakfast included According to status
Pools and Spas Yes Room with kitchenette No
Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - Location

The Hermitage, a Tribute Portfolio Hotel, Jakarta is a gem nestled in the heart of Indonesia’s bustling capital. Located in the historic district of Menteng, this establishment combines the charm of the past with modern elegance.

The Hermitage is within walking distance of embassies, cultural institutions and business districts, making it an ideal choice for business travelers and curious explorers. Surrounded by majestic trees and streets lined with colonial buildings, the hotel offers a harmonious contrast between the tranquility of its location and the frenetic energy of the city.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - Check-in

After an hour’s cab ride from Soekarno-Hatta International Airport, I arrived at The Hermitage Jakarta. Security is paramount here, with a guard checking the interior and underside of the car. To enter the hall, you’ll have to pass through a security gate each time.

Check-in was quick, I registered in the app before I arrived, which allowed me to see that I had been upgraded to an executive suite before I got there, thanks to my Elite status. Initially, my reservation was for a classic room.

The hotel was very accommodating when I arrived late, as the lounge closed at 8 pm and I arrived at 7:55 pm. The lounge staff were informed of my arrival and were waiting for me to enjoy it.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta
Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - Room

The executive suite is built lengthways. The entrance opens directly onto a dining room and office area. The lounge area is ideal for watching TV. Finally, we arrive in the bedroom, which is adjacent to the bathroom. Each room is separated by a sliding door.

Fruit and local pastries awaited me as welcome gifts.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The bedroom offers quality bedding. On the bedside table is a QR code to use the E-butler service. By scanning the code, you’ll be redirected to open a WhatsApp conversation so you can chat directly with the hotel or order a meal with room service (from 6:30 a.m. to 1 a.m.).

The white marble bathroom is very bright. There’s a shower as well as a bathtub, in a space that can be closed off for greater privacy.

The Hermitage - Breakfast

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

Breakfast is served from 6:30 to 10 a.m. at Restaurant 1928, both buffet-style and à la carte (at no extra charge). Numerous options are available, including French specialties such as croque madame and Indonesian specialties such as Nasi Goreng.

Restaurant 1928 also serves lunch and dinner from 12 pm to 10 pm. I didn’t have the opportunity to have lunch and dinner at the hotel but the breakfast was very good.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - Other services

The Hermitage - Swimming pool

The swimming pool is located on the ninth and top floor, and is open from 6 a.m. to 9 p.m. Around the pool is the La Vue Rooftop bar, open from 3 pm to 10 pm on weekdays and until 11 pm on weekends. The bar at The Hermitage, a Tribute Portfolio Hotel, Jakarta features a rooftop terrace with 360-degree views of the city.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - Lounge

The lounge is open from 6 p.m. to 8 p.m. and is accessible to members with Elite Platinum or higher status, as well as to customers who have included access in their reservation. A buffet with hot and cold options as well as beer, wine and cocktails is available. There’s also unlimited coffee and tea from 11 a.m. to 9 p.m.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - Fitness room

Located on the top floor with a direct view of the pool, the fitness room is well equipped for cardio and weight training. Please note that the gym is open from 7 a.m. to 11 p.m. only.

Hotel Hermitage Jakarta
Hotel Hermitage Jakarta

The Hermitage - My overall impression

My stay at The Hermitage, a Tribute Portfolio Hotel, Jakarta went very well. The hotel offers a very good level of service for its category and points value.

However, I look at every detail and some don’t escape me. Small aesthetic details in my room deserved a few adjustments for a five-star hotel. The armchair cushion wasn’t facing the right way, and the curtain system didn’t seem to be mounted correctly, letting in a little daylight. I mentioned this to the hotel when I checked out, and they offered me my airport transfer as compensation.

The hotel is very well maintained and the room was comfortable and quiet. The staff was responsive to my requests. Finally, I particularly enjoyed the breakfast, with its menu offering both continental and local options. I’d definitely go back!

Read on for our Indonesia hotel reviews:

Come to discuss that topic in our Facebook Group!
Etienne Werbinski

Etienne Werbinski

Etienne Werbinski
Étienne, an expert in Aeroplan and Marriott Bonvoy programs, is passionate about luxury travel and high-end experiences. Since a young age, he has explored dream destinations like Bora Bora, Bali, and the Maldives, often traveling in first class. A devoted fan of Marriott Bonvoy hotels (Ritz-Carlton, St Regis & W in particular), he shares insights on creating exceptional travel experiences through loyalty programs.
All posts by Etienne Werbinski
Hotels
Region
Indonesia, Jakarta
4.1 Milesopedia Rating

Suggested Reading

Receive our newsletter every week!

Savings are here:

Milesopedia