Review: The Hermitage, a Tribute Portfolio Hotel, Jakarta
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The Hermitage – Booking
After an incredible experience in first class on the Singapore Airlines A380, already tested by Jean-Maximilien on the Frankfurt-New York route, I was looking for an inexpensive hotel for my transit to Jakarta.
As for Bali, Jakarta seems to me to be a sweet spot to use your Marriott Bonvoy points. Indeed, when I booked, the night cost either 15,000 points or $342. Naturally, I used my Marriott Bonvoy points!
You can view other Marriott Bonvoy hotel reviews in Jakarta such as the The St. Regis Jakarta and the Aloft Jakarta Wahid Hasyim hotel.
Earning Marriott Bonvoy Points
The best way to earn Marriott Bonvoy points for free stays at over 8,000 hotels worldwide is to be a Marriott BonvoyMD American ExpressMD* Cardholder (and/or Marriott BonvoyMD Business American ExpressMD* Cardholder).
In addition to the great welcome bonus on both cards, you’ll earn 2 points per dollar on all purchases and 5 points per dollar at Marriott locations. And each year, you’ll earn a certificate for one free hotel night (35,000 point value) as well as 15 Elite nights toward your Marriott Bonvoy status.
- Annual fee
- $120
- Our valuationMilesopedia first-year estimate First-year valueWelcome bonus$600Total$600$100 deferred bonus, excluded from the first-year estimate and not counted in this total.Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
- $600
- Welcome offerAfter $3,000 in 3 months
- Up to 70,000 points
Apply Now
on American Express's website
Apply with confidenceCheck whether your application will be approved before you submit it, with no impact on your credit score*When you apply for a personal American Express Credit Card, we will tell you whether you are eligible without affecting your credit score. So you can apply with confidence.*Instant decisions are only available for consumer Card applications (also called “personal Cards”).
The Hermitage – At a glance
Here is some information about the hotel:
| Date of opening (or renovation) | 2015 | Number of rooms | 90 |
| Restaurants | Yes | USB sockets in the room | Yes |
| Accepts animals | No | Smart TV | Yes |
| Mobile card | No | Shower/Bath | Shower/Bath |
| Balcony | Yes | Accessible for people with reduced mobility | Common areas, some rooms |
| Parking | Free | Lounge | Yes |
| Gym | Yes, 7 a.m. to 11 p.m. | Breakfast included | According to status |
| Pools and Spas | Yes | Room with kitchenette | No |
The Hermitage – Location
The Hermitage, a Tribute Portfolio Hotel, Jakarta is a gem nestled in the heart of Indonesia’s bustling capital. Located in the historic district of Menteng, this establishment combines the charm of the past with modern elegance.
The Hermitage is within walking distance of embassies, cultural institutions and business districts, making it an ideal choice for business travelers and curious explorers. Surrounded by majestic trees and streets lined with colonial buildings, the hotel offers a harmonious contrast between the tranquility of its location and the frenetic energy of the city.
The Hermitage – Check-in
After an hour’s cab ride from Soekarno-Hatta International Airport, I arrived at The Hermitage Jakarta. Security is paramount here, with a guard checking the interior and underside of the car. To enter the hall, you’ll have to pass through a security gate each time.
Check-in was quick, I registered in the app before I arrived, which allowed me to see that I had been upgraded to an executive suite before I got there, thanks to my Elite status. Initially, my reservation was for a classic room.
The hotel was very accommodating when I arrived late, as the lounge closed at 8 pm and I arrived at 7:55 pm. The lounge staff were informed of my arrival and were waiting for me to enjoy it.
The Hermitage – Room
The executive suite is built lengthways. The entrance opens directly onto a dining room and office area. The lounge area is ideal for watching TV. Finally, we arrive in the bedroom, which is adjacent to the bathroom. Each room is separated by a sliding door.
Fruit and local pastries awaited me as welcome gifts.
The bedroom offers quality bedding. On the bedside table is a QR code to use the E-butler service. By scanning the code, you’ll be redirected to open a WhatsApp conversation so you can chat directly with the hotel or order a meal with room service (from 6:30 a.m. to 1 a.m.).
The white marble bathroom is very bright. There’s a shower as well as a bathtub, in a space that can be closed off for greater privacy.
The Hermitage – Breakfast
Breakfast is served from 6:30 to 10 a.m. at Restaurant 1928, both buffet-style and à la carte (at no extra charge). Numerous options are available, including French specialties such as croque madame and Indonesian specialties such as Nasi Goreng.
Restaurant 1928 also serves lunch and dinner from 12 pm to 10 pm. I didn’t have the opportunity to have lunch and dinner at the hotel but the breakfast was very good.
The Hermitage – Other services
The Hermitage – Swimming pool
The swimming pool is located on the ninth and top floor, and is open from 6 a.m. to 9 p.m. Around the pool is the La Vue Rooftop bar, open from 3 pm to 10 pm on weekdays and until 11 pm on weekends. The bar at The Hermitage, a Tribute Portfolio Hotel, Jakarta features a rooftop terrace with 360-degree views of the city.
The Hermitage – Lounge
The lounge is open from 6 p.m. to 8 p.m. and is accessible to members with Elite Platinum or higher status, as well as to customers who have included access in their reservation. A buffet with hot and cold options as well as beer, wine and cocktails is available. There’s also unlimited coffee and tea from 11 a.m. to 9 p.m.
The Hermitage – Fitness room
Located on the top floor with a direct view of the pool, the fitness room is well equipped for cardio and weight training. Please note that the gym is open from 7 a.m. to 11 p.m. only.
The Hermitage – My overall impression
My stay at The Hermitage, a Tribute Portfolio Hotel, Jakarta went very well. The hotel offers a very good level of service for its category and points value.
However, I look at every detail and some don’t escape me. Small aesthetic details in my room deserved a few adjustments for a five-star hotel. The armchair cushion wasn’t facing the right way, and the curtain system didn’t seem to be mounted correctly, letting in a little daylight. I mentioned this to the hotel when I checked out, and they offered me my airport transfer as compensation.
The hotel is very well maintained and the room was comfortable and quiet. The staff was responsive to my requests. Finally, I particularly enjoyed the breakfast, with its menu offering both continental and local options. I’d definitely go back!
Read on for our Indonesia hotel reviews:
- Annual fee
- $120
- Our valuationMilesopedia first-year estimate First-year valueWelcome bonus$600Total$600$100 deferred bonus, excluded from the first-year estimate and not counted in this total.Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
- $600
- Welcome offerAfter $3,000 in 3 months
- Up to 70,000 points
Apply Now
on American Express's website
Apply with confidenceCheck whether your application will be approved before you submit it, with no impact on your credit score*When you apply for a personal American Express Credit Card, we will tell you whether you are eligible without affecting your credit score. So you can apply with confidence.*Instant decisions are only available for consumer Card applications (also called “personal Cards”).
Go further with Marriott Bonvoy
To maximize your stays and points earning, check our complete Marriott Bonvoy program guide and our best Marriott Bonvoy credit cards ranking. For personal use, see the Marriott Bonvoy American Express Card. For business expenses, the Marriott Bonvoy Business American Express Card earns points on every business purchase. And if a points purchase promotion is running, take advantage via our Marriott Bonvoy points purchase guide.