Our Hotel Rating System: From 1 to 10

At Milesopedia, we have opted for a hotel rating system on a scale of 1 to 10 to provide an accurate and nuanced assessment of each establishment. This document explains why this system is the most suitable for our evaluations and how it is implemented.

We believe that a rating scale from 1 to 10 is more accurate and informative than a traditional 5-star system. It allows us to better differentiate the quality of the various aspects of a hotel experience.

For example, in a 5-star system, it is difficult to distinguish a hotel that truly deserves 4 stars from another that is slightly lower but still above average.

With a scale of 1 to 10, we can differentiate between ratings such as 7.5 and 8.5, thus offering a more detailed and transparent evaluation for travelers.

Each hotel is evaluated on a series of specific criteria, including:

• Room Comfort: We evaluate the quality of the bedding, the size and layout of the room, soundproofing, and the amenities provided (such as air conditioning, television, and furniture). A rating of 1 means the comfort is insufficient, while a rating of 10 indicates an exceptional level of comfort.
• Services offered: This includes on-site services such as 24-hour reception, room service, leisure facilities (pool, spa, gym), and additional services such as laundry. A rating of 1 indicates very limited or no services, while a rating of 10 indicates varied, top-quality services.
• Service Quality: We rate the attitude and availability of the staff, their ability to respond to guest requests, as well as their friendliness and efficiency. A rating of 1 signifies poor service, while a rating of 10 reflects exceptional and personalized service.
• Location: This criterion evaluates the proximity to main attractions, accessibility to public transport, neighborhood safety, and the hotel’s immediate surroundings. A rating of 1 indicates an inconvenient or unattractive location, while a rating of 10 represents an ideal location for travelers.
• Cleanliness: The cleanliness of the rooms, common areas, and facilities is a crucial factor. A rating of 1 reflects significant cleanliness issues, while a rating of 10 indicates an impeccable level of hygiene.
• Value for Money: This criterion evaluates whether the price paid is justified by the quality of the overall experience. A rating of 1 means the stay does not justify its cost, while a rating of 10 indicates excellent value for money, where the services and experience offered exceed expectations relative to the rate paid.

For each criterion, we assign a rating from 1 to 10, then calculate an overall average that represents the general quality of the hotel. This system provides a complete overview of the experience you can expect. In addition, we provide detailed comments explaining the strengths and areas for improvement for each establishment.