Equifax is a global data company and credit reporting agency, also known as a credit bureau, founded in 1899 in the United States. Equifax operates in several countries, including Canada, where it offers products and services to consumers and businesses.
Equifax Canada is known for its credit report and credit score, a number between 300 and 900 designed to represent the likelihood that you will pay your bills on time. But it also offers other tools, including credit monitoring products and an online education center.
Equifax offers credit tools for individuals, such as credit reports and credit scores (free of charge). If necessary, Equifax provides you with a tool to dispute information on your credit file. It also offers credit monitoring products for a monthly fee. Finally, Equifax has an (online) education center with information on credit and identity theft.
But Equifax doesn’t just offer tools for individuals. Equifax offers products and services for businesses. These include credit reports, credit trends, market data and economic overviews.
Equifax Canada offers two credit monitoring products for consumers:
*For residents of Quebec, this feature is not available for new product purchases.
To learn more about Equifax products, visit this page: “Comparison of credit monitoring options” (Equifax Canada)
The Equifax CompleteTM Premier product is designed, among other things, to help protect individuals against identity theft.
If your identity has been stolen, Equifax CompleteTM Premier can help you restore it.
The credit score, also called credit score, is a number between 300 and 900 designed to represent your credit risk. It is consulted by lenders and creditors to help them decide whether or not to grant you a loan. Examples include mortgage, car loan, credit card, line of credit, or cell phone plan.
There are several rating models, but here are the factors taken into consideration:
To learn more or improve your credit score, read our guides “How is the credit score calculated in Canada? ” and “How can I improve my credit score?“.
Equifax allows you to monitor your credit file. You can obtain your free Equifax credit report online or by mail.
The report includes the following:
To help you understand your credit report, consult this guide: ” How to read your Equifax credit report “.
Equifax provides you with a tool to dispute information on your credit file. If you find inaccurate or incomplete information in your Equifax credit file, you can submit a dispute request online or by mail :
Equifax Canada Co. National Consumer Relations P.O. Box 190 Montreal, Quebec H1S 2Z2
A credit lock helps prevent fraud and identity theft. In Quebec, consumers can activate the credit file lock option free of charge. This measure was added following passage of the Credit Assessment Agents Act (Bill 53).
As a result, as of February 1, 2023, Quebec residents can activate, suspend or remove their credit file lock from their online account (“myEquifax”), by calling customer service or by mail.
When the lock option is activated, Equifax restricts access to your credit file and credit score to any requester (lenders, creditors, financial institutions, etc.).
To find out more about credit locking, read this article: “Credit lock: what you need to know about securing your file”.
Equifax has an online education center with articles and videos on credit and identity theft. These resources will help you strengthen your knowledge of credit in Canada.
Topics include:
To find out more, visit the Equifax Education Center.
Equifax Canada customer service can be reached by chat or telephone:
In addition, you can find answers to frequently asked questions about credit reports, identity alerts and products in the FAQ section of the Equifax Canada website.
In short, Equifax Canada is a credit reporting agency offering products and services to individuals and businesses. Although Equifax is known for its credit report and credit score, it also offers other tools such as credit monitoring products.
Its products Equifax CompleteTM Premier and Equifax CompleteTM Friends and Family can help you detect identity fraud faster and help you recover.
For more information, please visit the Equifax Canada website or contact customer service.
Equifax is one of two credit bureaus in Canada. It was founded in 1899 in the United States. It offers products and services for individuals and businesses. Equifax is best known for its credit score and credit report, but it also offers other tools. These include credit monitoring products and an online education center.
You can obtain your free Equifax credit score and credit report online or by mail. Your credit report includes identity information, credit information and credit inquiries. To help you understand your credit file, consult our guide “How to read your Equifax credit file“. If you find inaccurate or incomplete information in your credit file, you can submit a dispute request online or by mail.
Equifax Canada customer service can be reached by telephone at 800-871-3250. Customer service is open Monday to Friday from 9 a.m. to 9 p.m. (ET) and Saturday and Sunday from 9 a.m. to 6 p.m. (ET).
You can obtain your free Equifax credit score and credit report online or by mail. However, to obtain the credit monitoring tools, you must subscribe to a monthly package: Equifax CompleteTM Premier ($24.95 / month) or Equifax CompleteTM Friends and Family ($34.95 / month).
Savings are here:
