Advertiser disclosure
Advertisers are not responsible for the content of this site, including any editorial or review that may be published on it. For complete and up-to-date information about any product featured, please visit their website. We maintain business relationships with certain partners mentioned in our communication tools. While we may receive compensation if you sign up for a product or service through our affiliate links, our reviews and content are based on an objective assessment. Value estimates are established by Milesopedia and are not provided, endorsed, or verified by the issuing financial institutions. †*Terms and conditions apply.
The Palladium Hotel Group is a Spanish hotel group founded in the late 1960s in Ibiza. With over 45 hotels across 7 countries, the group offers experiences ranging from family all-inclusive to adults-only luxury. Its loyalty program, Palladium Rewards, allows you to earn points on every stay and redeem them for free nights or services. This guide presents the group, its brands, the complete list of its hotels, and details of the Palladium Rewards program.
Looking for a credit card to maximize your hotel stays? Also check out our selection of the best credit cards in Canada to combine rewards and travel benefits.
The history of Palladium Hotel Group begins in Ibiza, when businessman Abel Matutes Juan opened his first two hotels in the late 1960s. His vision was based on three pillars: luxury, quality, and high-end service. The group expanded to the Balearic Islands, then to the Canary Islands in the 1980s.
In the 1990s, Fiesta Hotels & Resorts—the original name—launched its first resorts in the Caribbean, in Playa Bávaro (Dominican Republic). In 2000, the group opened its first property in Italy (Sicily). Two years later, the Palladium Hotels & Resorts brand was born with the opening of two resorts in Riviera Maya.
In 2004, the chain adopted the name Fiesta Hotel Group and segmented its properties into distinct brands. In 2012, the group officially changed its name to Palladium Hotel Group, in reference to its five-star Caribbean resorts. The goal: to affirm a philosophy of excellence and accelerate its international development.
In 2020, the group created Palladium Gestión S.L. to separate real estate management from hotel operations. This restructuring marked a new strategic phase, with the launch that same year of the Palladium Rewards loyalty program.
Palladium Hotel Group organizes its properties under several brands, each targeting a specific segment. Here is an overview of the main brands.
Palladium Hotel Group operates properties in 7 countries. Here is the complete list by destination. As of March 2026, the group has over 45 properties.
Spain is the birthplace of the group, with hotels in Ibiza, Majorca, Menorca, Tenerife, Malaga, Madrid, Barcelona, Valencia, Seville, and Peñíscola.
Mexico represents one of the group’s key markets, with properties in Riviera Maya, Costa Mujeres (Cancún), and Riviera Nayarit.
Launched in 2020, Palladium Rewards is the loyalty program of Palladium Hotel Group. Enrollment is free and open to anyone 18 years and older. Upon enrollment, you receive 2,500 Elite and Rewards points. The program operates with two types of points and five status tiers.
Palladium Rewards uses two distinct currencies. Understanding the difference is essential to progress effectively in the program.
Direct bookings (website or call center) earn both Rewards points and Elite points. Bookings through a tour operator earn Elite points only.
Palladium Rewards has 5 tiers. You advance by accumulating Elite points through your stays, meals, and treatments.
All members receive a guaranteed 5% discount on bookings via the official website or call center. Additionally, each tier provides access to exclusive promotions reserved for members.
You earn points in three ways: direct bookings, indirect bookings, and on-site spending (restaurants and spa).
A booking on palladiumhotelgroup.com or through the call center earns Elite points and Rewards points for every euro or dollar spent.
Bookings made through a tour operator or travel agency earn Elite points per night. However, they do not earn Rewards points.
Your spending at restaurants and spas also earns points, whether you are staying at the hotel or not. The rate is the same as for direct bookings: 12 to 18 points per euro or dollar spent, depending on your tier.
You can use your Rewards points to pay for hotel nights, meals, or spa treatments. The conversion rate is 250 Rewards points = €1 or $1 US. You must redeem a minimum of 2,500 points per transaction.
If your points do not cover the full amount, you can combine points and cash. Bookings with points are made exclusively via the website or call center.
Here are the starting prices per night per adult for a stay paid with Rewards points. These rates vary by occupancy, dates, and room category.
The Webcome Package is a set of exclusive benefits for Palladium Rewards members who book via the official website or call center. It applies to hotels located in Mexico, the Dominican Republic, Jamaica, and Brazil.
Beyond the Webcome Package, here are the other benefits available to all members, regardless of tier.
The Palladium Travel Club is the group’s exclusive membership program, designed for frequent travelers seeking the best in all-inclusive. This membership provides access to the Family tier in Palladium Rewards, the highest tier in the program.
Travel Club members enjoy benefits that go beyond the standard loyalty program. Membership allows you to obtain discounts of up to 53% on rates at Grand Palladium Hotels & Resorts in Mexico, Brazil, and the Caribbean.
The Palladium Travel Club provides access to the group’s beachfront all-inclusive resorts. Participating destinations include Mexico (Riviera Maya, Costa Mujeres, Riviera Nayarit), the Dominican Republic (Punta Cana), Jamaica (Montego Bay), and Brazil (Bahia).
Palladium Hotel Group offers a range of destinations covering Europe, the Caribbean, Mexico, Brazil, and the United States. With brands ranging from family all-inclusive (Grand Palladium, Family Selection) to adults-only luxury (BLESS, TRS, Ushuaïa), the group caters to multiple traveler profiles.
The Palladium Rewards program remains accessible: free enrollment, 2,500 welcome points, and benefits from the first stay. Frequent travelers looking to maximize their loyalty will benefit from considering the Palladium Travel Club to access the Family tier and its most advantageous discounts.
Check out our page on the best credit cards for hotels to combine your rewards. To stay updated on our analyses of loyalty programs, subscribe to our newsletter.
Savings are this way (if you don’t see the signup form, click here):
You can change your preferences or opt out at any time by clicking on one of the hyperlinks available at the bottom of each newsletter.
If you are already a subscriber and would like to unsubscribe, you can click on the link at the bottom of any of our e-mails.
