Creative Club DeSerres

Updated Jul 15, 2026
Artiste
Loyalty program Creative Club DeSerres
Posts
Cards
Website Creative Club DeSerres
Customer Service 1-877-682-7799
Points Value
CAD
What is the value of your points?
Value
CAD
$1,000

DeSerres boutiques used to offer the Club Créatif DeSerres loyalty program.

Earning points

Membership in the DeSerres Creative Club loyalty program was free and earned 1 point for every Canadian dollar of net purchase before taxes, in-store and online. So spending $25.30 would earn 25.30 points.

Exclusive promotions were also offered according to the member’s profile, and every first purchase was rewarded with 100 bonus points.

Points earning excluded gift cards, courses and workshops.

How did you become a member of the DeSerres Creative Club?

To become a Club Member, certain conditions had to be met first:

  • if a minor, be at least 14 years old and have the consent of a parent or guardian;
  • have a valid email address.

Membership applications could be made both online and in-store. A “Creative Club Card” membership card was issued to those who applied in-store, with a unique ID number enabling members to access and activate their online account via an online form at www.deserres.ca to start collecting DeSerres Points.

Members who subscribed online did not receive a physical card. They had to use their membership number for purchases.

Redeeming points

The exchange value was $0.02 per point. For every 250 points accumulated, you got $5.

You needed 250 points to start redeeming, in-store only:

  • 250 points = $5
  • 750 points = $15
  • 1,500 points = $30
  • 5,000 points = $100

Points were not transferable or redeemable for cash, and could not be assigned or sold.

Creative Club statuses

The statuses were really just member categories:

  • Regular member
  • Student Member
  • Associations
  • Partners

DeSerres had already suspended new membership in the Associations and Partners tier of the program in early 2025, ahead of the full program suspension announced in March 2025.

Benefits included:

  • 100 bonus points when the online profile was completed within the first 14 days of membership and a first purchase;
  • 10% off select statuses, online or in stores, on selected products at regular price only;
  • personalized offers, contests and promotions based on the member’s profile.

Frequent questions

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