Review : Thai Airways B787-9 | Business Class Royal Silk | SIN-BKK

Updated Feb 28, 2025
Fact checked by
Audrey Voisine
Audrey Voisine Audrey Voisine
Audrey, co-founder of Milesopedia, is a dedicated entrepreneur, avid traveler, and mother of two children. She shares valuable tips and recommendations for families and frequent travellers alike, helping everyone get the most from points and rewards programs. As Executive Vice President of Marketing and Communications, she is committed to guiding Milesopedia readers toward more accessible, practical, and memorable journeys.
All posts by Audrey Voisine
Note
8/10
Thai Airways – B789 – Business-06
Flight Carrier Thai Airways International
Departing Airport Singapore Changi
Arrival Airport Bangkok Suvarnabhumi
Flight Number TG408
Duration 2:22
Aircraft Boeing 787
Cabin Class Business Class
Cost 20,000 Aeroplan points
Tutorial Guide: Save On Plane Tickets With Points
Thai Airways International Learn More
To the point Here is my review aboard a Thai Airways Boeing 787-9 in Royal Silk business class between Singapore and Bangkok; booked with Aeroplan.

After a flight on board an Emirates A380 between Dubai and Singapore, and a night at the Westin Singapore, I’m on my way to Bangkok with Thai Airways, in business class on one of its Boeing 787-9s.

Thai Airways 787-9 Business Class Royal Silk - Booking

One of the best things about this flight was the ease with which I was able to book it using my Aeroplan points.

Thai Airways, as a Star Alliance airline, is a partner of Air Canada’s Aeroplan program, enabling passengers to use their Aeroplan points to book flights on its network.

For this short regional trip between Singapore and Bangkok, I was able to secure a seat in business class for just 20,000 Aeroplan points, plus applicable taxes and fees. The same flight was also available in economy class for 8,000 Aeroplan points.

This is an excellent use of points to enjoy a premium experience on a flight of around 2 h 30 hours.

sin-bkk – thai – aeroplan
Thai Airways – B789 – Business-01

How to Earn Aeroplan Points

The easiest way to earn Aeroplan points is to sign up for one of these Aeroplan credit cards. Not only will you earn Aeroplan points as a welcome bonus, but you’ll also earn points on all purchases charged to your Aeroplan credit card.

The most popular Aeroplan credit card is the TD® Aeroplan® Visa Infinite* Card which currently offers the following welcome offer:

Note that you can also earn Aeroplan Points through the American Express Membership Rewards program. You can transfer your American Express Membership Rewards points into Aeroplan points at a rate of 1:1. 10,000 Membership Rewards points = 10,000 Aeroplan points. Many American Express Membership Rewards credit cards are available in Canada.

In my opinion, one of the best American Express Membership Rewards credit cards is the American Express Cobalt® Card. With this credit card, you’ll earn 5 Points per dollar on groceries, convenience stores, restaurants and bars. And don’t forget the gift card trick, which also earns you 5 Points per dollar at many stores, including Amazon, SAQ, Ikea and Netflix.

Here is the welcome offer currently available for this card:

Thai Airways 787-9 Royal Silk Business Class - Boarding

Boarding was smooth and on time, with a dedicated queue for business class passengers.

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Thai Airways – B789 – Business-05

Thai Airways ground staff were courteous and efficient, quickly checking my documents before directing me to the bridge.

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Thai Airways 787-9 Royal Silk Business Class - Cabin

As you enter the 787-9 cabin, you notice the 1-2-1reverse herringbone configuration typical of modern business classes.

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This is the same type of seating arrangement found on Air France and Air Canada 787s. And it’s a better layout than on Thai Airways 787-8s (2-2-2).

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Although the aircraft is not the newest in the Thai Airways fleet, the cabin remains functional and comfortable for a regional flight. The company’s signature shades of purple and beige lend a warm ambiance to the experience.

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Thai Airways – B789 – Business-11

Passengers travelling as couples will prefer center seats.

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Whereas passengers travelling alone, as was my case on this flight, will prefer the individual window seats.

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Thai Airways 787-9 Royal Silk Business Class - Seat

My seat, in reverse herringbone configuration, offered a good level of comfort and privacy.

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Thai Airways – B789 – Business-13

However, the seat’s upholstery showed some wear, reflecting the aircraft’s years in service.

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And the entertainment screen was not of the highest definition by today’s standards of the best companies.

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Thai Airways – B789 – Business-24
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Nevertheless, for a regional flight of this duration, the overall comfort remains perfectly satisfactory.

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Thai Airways 787-9 Royal Silk Business Class - Service

On-board service lived up to the reputation of Thai hospitality. The crew was attentive and smiling throughout the flight.

As soon as I settled in, I was offered a welcome drink and presented with the meal menu.

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I particularly enjoyed the food served during this short flight. Thai Airways manages to offer a quality culinary experience even on short flights.

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The meal, featuring Thai specialties, was tasty and well presented.

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Bottom Line

An important point to underline is the advantage of being in business class on arrival in Bangkok. Thanks to this, I was able to access the Fast Track Lane, saving me a good hour’s wait at immigration.

This is something to bear in mind if you’re deciding between economy class (8,000 Aeroplan points) and business class (20,000 Aeroplan points) for this type of short flight.

Thai Airways – B789 – Business-35

In conclusion, although the aircraft and some equipment are showing signs of age, the overall Thai Airways business class experience on this regional flight remains highly satisfactory.

The ease of booking with Aeroplan points, the attentive service, the quality of meals and the benefits on arrival make this an attractive option for travellers between Singapore and Bangkok.

If you have Aeroplan points, this is a great way to use them to enhance your travel experience in Southeast Asia.

Frequently Asked Questions About Thai Airways 787-9

Can I book a Thai Airways business class flight using Aeroplan points?

Yes, as a partner of Air Canada’s Aeroplan program, you can book Thai Airways flights using your Aeroplan0 points. This is an excellent option for Canadian points holders wishing to travel to Southeast Asia.

What type of aircraft does Thai Airways use on the Singapore-Bangkok route?

For this route, Thai Airways generally uses the Boeing 787-9. However, it is important to note that airlines can sometimes change aircraft at the last minute.

Does Thai Airways offer fully flat beds in business class?

Yes, on the Boeing 787-9, business class seats convert into fully flat beds. However, for a short flight like Singapore-Bangkok, you probably won’t have the opportunity to use it in the sleeper position.

What is the main advantage of travelling in business class on a short-haul flight with Thai Airways?

In addition to the extra comfort and quality meals, one of the major advantages is access to the Fast Track Lane on arrival in Bangkok, which can save you a lot of time at immigration.

Is the cabin and equipment in Thai Airways business class up to date?

Although functional and comfortable, some Thai Airways aircraft, including the 787-9 mentioned in this article, are showing signs of wear. The entertainment screen, for example, is not of the highest definition by today’s standards.

What is the business class seating configuration on the Thai Airways Boeing 787-9?

The configuration is 1-2-1, offering direct access to the aisle for all passengers. Seats are arranged in reverse herringbones, ensuring a high level of privacy.

How good is the catering service, even on short Thai Airways flights?

Yes, even on short flights like Singapore-Bangkok, Thai Airways offers quality meals in business class, often featuring Thai cuisine.

Come to discuss that topic in our Facebook Group!
Jean-Maximilien Voisine
Jean-Maximilien Voisine
Jean-Maximilien, President and Founder of Milesopedia, is a recognized expert in rewards programs, credit cards, and travel in Canada and France. Approaching forty and a father of two, he has travelled to over 100 countries, half of them with his children and his wife, Audrey. Specializing in top loyalty programs like Aeroplan, American Express Membership Rewards, and Marriott Bonvoy, he guides travellers to maximize their benefits across North America and Europe.
All posts by Jean-Maximilien Voisine
Series
Bangkok 2023
Flights
Region
Thailand, Bangkok
4.0 Milesopedia Rating

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