Introducing Air Canada CleanCare+ to fly with confidence

Updated May 31, 2024
Fact checked by
Alexandrine Bertrand
Alexandrine Bertrand

Alexandrine Bertrand

Alexandrine Bertrand
An avid solo traveller, Alexandrine is an expert on loyalty programmes such as Aeroplan, Avios, AIR MILES, Flying Blue and Marriott Bonvoy. With a budget-conscious approach, she helps travellers make the most of their points and miles to experience affordable, off-the-beaten-path getaways. She also shares a love of gastronomy and enjoys exploring local flavours and culinary traditions.
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Air Canada Premium Economy
To the point Air Canada has introduced CleanCare+, a program dedicated to the health and safety of its customers.

Air Canada CleanCare+

Air Canada CleanCare+ has been designed to be an industry-leading program committed to the health and safety in all critical phases of travel:

  • Check-in
  • Boarding
  • On board Air Canada aircrafts
Air Canada CleanCare+
Air Canada CleanCare+

Here’s an explanatory video:

Check-in

Air Canada has established several measures during the check-in process, as part of Air Canada CleanCare+ program:

  • Health screening questions
  • Pre-flight infrared temperature checks for customers
  • Disinfection of frequently touched areas
Air Canada CleanCare+ - Check-in
Air Canada CleanCare+ - Check-in

Boarding

Air Canada has established several measures during the boarding process, as part of Air Canada CleanCare+ program:

  • Ongoing cleaning of our gate areas
  • Regular health screening questions for all customers
  • Mandatory face coverings for all employees and customers
Air Canada CarePropre - Boarding
Air Canada CarePropre - Boarding

On board Air Canada aircrafts

Air Canada has established several measures on board, as part of Air Canada CleanCare+ program:

  • All high-touch areas are sanitized with a hospital-grade disinfectant before every flight
  • Each time an aircraft overnights it receives a thorough cleaning
  • Mandatory face coverings
  • Adjusted on board service
Air Canada CleanCare+ - On Board
Air Canada CleanCare+ - On Board

At each seat:

  • Disinfection of tray tables before each boarding
  • Pre-packaged water and meals
  • Complimentary Customer Care kits with hand sanitizer and disinfectant wipes
Air Canada CleanCare+ - On Board
Air Canada CleanCare+ - On Board

Bottom Line

Air Canada has decided to take the lead with this new Air Canada CleanCare+ program to encourage passengers to travel with confidence.

COVID-19 has deeply impacted the travel industry, and these are examples of measures that await most airlines. Those new processes will undoubtedly increase their costs with slower rotations between flights to disinfect aircraft. And so the prices of flight tickets.

It will also transform the travel experience, including masks and on-board service.

And airports, too, will have to adapt to this new reality, as the SimpliFlying institute recently demonstrated.

Come to discuss that topic in our Facebook Group!
Jean-Maximilien Voisine

Jean-Maximilien Voisine

Jean-Maximilien Voisine
Jean-Maximilien, President and Founder of Milesopedia, is a recognized expert in rewards programs, credit cards, and travel in Canada and France. Approaching forty and a father of two, he has travelled to over 100 countries, half of them with his children and his wife, Audrey. Specializing in top loyalty programs like Aeroplan, American Express Membership Rewards, and Marriott Bonvoy, he guides travellers to maximize their benefits across North America and Europe.
All posts by Jean-Maximilien Voisine

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