Before going to the airport
Authorities are expecting a lot of action at airports in the coming weeks. For example, more than two million customers will travel with Air Canada this holiday season.
Before leaving home for the airport, don’t forget your passport!
Then, to avoid trouble before departure, check the details of the reservation:
- Spelling of names and travel dates
- Provide an email address and cell phone number
- Check in online at aircanada.com or via the Air Canada mobile app 24 hours before departure
- The flight status
- Allow sufficient time to meet registration deadlines
If you are departing from Montreal-Trudeau International Airport, we also suggest that you reserve a time slot for security checkpoint A. With YUL EXPRESS, there will be one less stress for many destinations.
Tools for travelers
Install and use the Air Canada mobile application.
It is useful for:
- check in and check out your luggage
- enter your Aeroplan membership number
- check your preferences, contact information and payments
- obtain your boarding pass (eliminating the need to print the boarding pass)
- allow Air Canada to communicate any updates to their itinerary directly
When you pack, update yourself on what you can and cannot bring. All liquids, gels and aerosols in the carry-on must be in containers of 100 ml or less. Then, they must be in a transparent bag that closes of one liter or less.
Also, every carry-on and checked bag has a limit and all the details are here.
Just in case something goes wrong, keep in your carry-on luggage:
- necessary medications
- keys and valuables such as money
- electronic devices
- and jewelry
Also, a good tip is to attach a sturdy identification tag and add a business card or a card with your contact information, in each checked or unchecked bag.
As we saw last summer, excess carry-on baggage can delay boarding and the flight. Air Canada encourages passengers to limit carry-on baggage and to comply if a gate agent requests that a carry-on bag be checked at the gate. This will speed up the process for everyone.
If you want to save on baggage fees, a good tip is to have an Aeroplan credit card.
Useful documents and applications for international flights
For the latest foreign entry requirements:
- Visit Air Canada’s Travel Ready Portal
- Verify appropriate travel documents, visas or health certificates for the destination
- Visit the Government of Canada’s Travel Reports and Warnings
For those traveling to the United States:
- the Mobile Passport Control application allows you to submit your passport and customs declaration to simplify the process of entering the country
Upon their return to Canada, time can be saved at the appropriate airports by using ArriveCAN online or in the mobile app.
To have an enjoyable air travel with the youngest, Air Canada has a dedicated page for families.
If a traveler has a special condition, Air Canada should be contacted in advance. It can be for :
- a service of assistance and mobility aids
- a visual or hearing impairment
- questions about CPAPs and other breathing devices
- questions about the service dog
Do you have skis, golf clubs, special equipment or musical instruments? There is one more step to take before your trip. Please visit the Air Canada Special Items page.
To facilitate the passage to the airport and reduce the stress before leaving, it is important to be well prepared!
These tips may seem basic, but since many have not traveled in a while, it is a good idea to review some of the elements.