On what exact date does the AIR MILES-Expedia partnership take effect?

The change came into effect on March 16, 2026. From this date, all new travel bookings (except cruises) are made via the Expedia platform, while previous bookings are managed by AIR MILES.

Will I still be able to use Flex Pay to combine miles and cash after March 2026?

No, Flex Pay has not been available since March 16, 2026. This feature, which allowed paying partly with miles and partly with cash, will be completely eliminated. In return, you can use your miles for 100% of the total cost, including taxes and fees.

What is the minimum miles required to book with the new Expedia system?

There will no longer be any minimum miles threshold required to make a booking, except for cruises, which will retain their current restrictions. This is a major change that will allow even very small miles balances to be used.

How to contact customer service for a booking made before March 16, 2026?

Bookings made before March 16, 2026, will continue to be handled by AIR MILES customer service at 1-888-247-6453. These bookings will remain subject to AIR MILES' current terms and conditions, not Expedia's.

Will taxes and fees truly be included when using 100% of miles?

Yes, you can use your miles to cover the entire cost of your booking, including taxes and fees. The only exceptions are cruise bookings and fees payable on-site (such as resort or parking fees).

Which privacy policy will apply to my data after March 16, 2026?

Expedia's privacy statement applies to all bookings (except cruises) made on or after March 16, 2026. Members must consult and accept Expedia's privacy policy, which governs the management of their personal data.

How to book cruises with my AIR MILES after March 2026?

Cruises continue to be booked and processed through redtag.ca, exactly as before. The partnership with Expedia does not affect cruise bookings, which retain their current conditions, including the minimum miles required.