IGA : How Voilà par IGA works and promo code

Updated Sep 3, 2024
Fact checked by
Marie-Ève Leclerc
Marie-Ève Leclerc

Marie-Ève Leclerc

Marie-Ève Leclerc
Marie-Ève, Web Director at Milesopedia, is an expert in budget travel and a slow travel enthusiast. Specializing in Aeroplan, Scene+, and Marriott Bonvoy programs, she spends nearly six months a year abroad, making travel her way of life. Constantly seeking the best waves to surf, excellent coffee, and strategies to extend her travels, she is often found in coworking spaces with fellow digital nomads or by the sea, watching the sunset.
All posts by Marie-Ève Leclerc
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To the point Voilà par IGA is an online grocery ordering and home delivery service. Here is how it works.

Discount code Voilà par IGA from Milesopedia, for new customers :

At checkout, in the Coupon section, enter VOILAMILESOPEDIA2 for a discount!

You will receive a $60 rebate:

  • $ 15 discount on first order of $75 or more
  • 15 discount on each of the next 3 orders (3 X $15)

This discount code expires on July 31, 2024. See the conditions in the FAQ below.

Voilà Online Grocery par IGA

Voilà par IGA is an online grocery ordering and home delivery service. Delivery hours are from 6:00 am to 10:00 pm, 7 days a week.

You will find fresh products, IGA groceries and products like Ricardo, Kim Phat and Rachelle Béry.

At this time, the delivery territory extends from Quebec City, through the greater Montreal area to Gatineau. To find out if Voilà par IGA is available in your area, enter your postal code on the registration page.

If your location is unavailable, the other option is to store on IGA.net.

There are also Voilà:

  • in the Greater Toronto Area,
  • with pick-up at Safeway only in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan)

The minimum purchase is $35, before taxes and fees. Delivery charges vary depending on the delivery location or time slot.

What is the difference between Voilà par IGA and IGA.net?

With IGA.net, the order is assembled by the nearest IGA store. Meanwhile, for Voilà par IGA, the order is processed from their Pointe-Claire fulfillment center. Then, they are assembled by robots and delivered by refrigerated truck directly to our door.

Specials and prices on Voilà par IGA and IGA stores are the same on some products. However, there are differences in other items. Also, on Voilà par IGA, you’ll find Flash Sale sections and free samples unavailable in stores.

Voila par IGA echantillon gratuit

How does Voilà par IGA work?

First, register with Voilà and determine if the service is available in your area. Then, there are five ways to register through:

  • A Facebook profile
  • Google
  • Twitter
  • An Apple ID
  • By email
inscription voila par iga

An important thing to complete next is the My Account section in the upper right-hand corner. It’s essential to add your Scene+ account, telephone number and delivery address!

In addition, there is the possibility of purchasing a delivery pass (for purchases of $35 or more), which allows unlimited delivery:

  • Tuesday, Wednesday and Thursday (the least expensive option)
  • Anytime, 7 days a week and without constraints

Seniors 70 years of age and older or those with reduced mobility can benefit from a discount. To obtain it, call their Customer Service at 1-877-864-5222.

passe livraison voila par iga

Then, it’s time to choose a time slot. Click on the button at the top right.

plage horaire voila par iga

Then we can start shopping.

The navigation by product categories is done in the Products menu on the left.

First, it’s always worth checking out the Flash Sale and Free Samples sections.

Soldes voila par iga

The most popular items are already displayed in the search bar for quicker search.

All purchased products are saved for quick retrieval in the Favourites section. The Lists section is used to organize the items according to the situation or for those that are most ordered.

As you add items to the cart, the total automatically adds up in the top right corner of the cart.

barre de recherche iga voila

When the grocery order is complete, simply click on the blue button with theshopping cart icon.

panier voila par iga

When reviewing the basket, you can always change the quantities of the items or delete them.

Note that even after the order is confirmed, you can cancel or change your order on the website or mobile app. The deadline is indicated in the confirmation email.

Before proceeding to checkout, the number of Scene+ points accumulated will appear.

Caisse voila par iga

When you reach the payment page, enter your credit card information to make the payment.

Often there is a discount for new customers. Check the IGA flyer to get a coupon to reduce the bill.

Caisse paiement voila par iga

Order payment for Voilà par IGA

For the order payment, the accepted credit cards are Visa, Mastercard and American Express.

The best credit card for Voilà par IGA orders is the Scotiabank Gold American Express® Card.

It’s simply the best in Canada, with 6X Scene+ points! This accelerated accumulation is also available at all IGA, Sobeys, Foodland, Safeway, Rachelle Béry and other stores.

So, for this order, here’s the total accumulation of Scene+ points:

Order Scotiabank Gold American Express® Card Total
200 456 (76 $ X 6) 656

Not bad! Especially since you need 1,000 Scene+ points to get a $10 discount. It can be applied in store or on travel costs.

Then click on Place Order. Within minutes, a confirmation email is sent.

Currently, it is impossible to redeem Scene+ points for a discount at Voilà par IGA.

Confirmation commande voila par iga

Prices and promotions are those that are effective on the day of checkout.

This is true even if the order is placed on a Wednesday; the prices change on Thursday, and the delivery is made on Friday.

Voilà par IGA delivery

Afterwards, the warehouse robots are activated to prepare your order.

Between now and the delivery, the total order amount may change if there are :

  • An article that is no longer available
  • An article that is replaced by a similar article
  • The estimated weight of an item is different (such as meat or fruit for example)
  • The number of bags required for transport
voila par iga camion

On the scheduled day and time, the friendly person who delivers your order calls you to confirm its arrival. He drops the bags off at the door and makes sure everything is satisfactory. If alcohol is in the products delivered, he must also verify the age.

A final email then confirms that the delivery has been made. This is the amount that will be charged to the credit card. Scene+ points are paid out 1 to 2 days after delivery.

Bottom Line

Having tried it, I feel that the fruits and vegetables I received are like those I would have chosen in the store. Delivery times are flexible, and delay times are short.

Voilà par IGA is a simple solution for people who want to save time, don’t want to leave the house or need a grocery delivery to facilitate their move.

I am looking for a discount code for Voilà par IGA.

That’s good timing! We have one!

At checkout, write VOILAMILESOPEDIA2 in the Coupon section.

This will give you a total rebate of $60:

  • $ 15 discount on first order
  • $15 discount on each of the next 3 orders (3 X $15)

Terms and Conditions:
The first order must be placed before July 31, 2024, for orders scheduled to be picked up by August 1, 2024.

When you spend $75 or more in a single transaction (plus applicable taxes and fees), you’ll receive $15 off your initial qualifying purchase and $15 off your subsequent three purchases (of $75 or more) from Voilà. The eligible purchase does not include delivery charges, delivery pass subscriptions, gift cards, deposits and environmental taxes, as well as any other item that is not eligible for a discount, that is excluded by law or that we may specify from time to time. Offer reserved for new Voilà customers only.

The discount code must be entered at checkout on voila.ca to redeem the coupon. Offer cannot be combined with any other offer and excludes previous purchases. No market value. We reserve the right to revoke the offer, cancel any order or suspend the ability to receive this or any other Voilà offer if we determine, in our sole discretion, that there has been an abuse of the offer or unauthorized or impermissible use of the offer or discount code.
Offer valid for customers in the Voilà delivery area (determined by postal code) only. This offer may be cancelled or modified without notice at our discretion.

$ 15 rebate coupon terms (three subsequent purchases):

Receive $15 off your next three Voilà purchases when you spend $75 or more on each transaction (excluding applicable taxes and fees, and including rebates or coupons). The $15 discount code expires on the date indicated on the coupon e-mail. The discount code must be entered at checkout on voila.ca for the coupon to be redeemed. Offer is available to Voila.ca customers with a valid Voila.ca account. The offer excludes delivery charges, gift cards, deposits and environmental taxes, as well as any other item that is not eligible for a discount that is excluded by law or that we may specify from time to time. Limit of one (1) coupon per eligible customer, valid for three purchases.
Offer void if sold, transferred or altered. No market value. Offer cannot be combined with any other offer and excludes previous purchases. We reserve the right to revoke the offer, cancel any order or suspend the ability to receive this or any other Voilà offer if we determine, in our sole discretion, that there has been abuse of the offer or unauthorized or impermissible use of the offer or discount code. Offer valid only in voila.ca delivery area (as determined by postal code). This offer may be cancelled or modified at our discretion without notice.

How do I contact Voilà par IGA Customer Service?

Voilà’s customer service number is 1-877-VOILA-CA (or 1-877-864-5222).

Or, there is their email address: soutien@voila.ca

Who do I contact if I have a problem with my Voilà par IGA order?

You must contact Voilà par IGA’s customer service department at 1-877-VOILA-CA (or 1-877-864-5222).

The opening hours are:

Eastern Time: 5:30 a.m. to 12:30 p.m.
Atlantic Time: 6:30 am to 1:30 pm
Rocky Mountain Hours: 3:30 a.m. to 10:30 p.m.
Pacific Time: 2:30 a.m. to 9:30 p.m,
Newfoundland and Labrador Standard Time: 7:00 a.m. to 2:00 p.m.

Their email address: soutien@voila.ca

Which cities are served by Voilà par IGA?

All cities in the corridor between Gatineau and Quebec City, including the Greater Montreal area.

Why are the prices different on Voilà par IGA and in IGA stores?

Although they are from the same family of brands, Voilà par IGA and IGA operate independently of each other.

Therefore, promotions on Voila.ca may differ from those on IGA.net or in IGA stores. Sometimes they can be similar.

How does product substitution work in my Voilà par IGA order?

If an item is no longer available at the time your order is assembled, Voilà par IGA will replace it with a similar item.

When the order is prepared, an email is sent to inform you of the replacement item. It is possible to refuse this replacement item upon delivery. If you refuse the replacement item, it will be charged. If you accept it, it will be included in your final bill.

What's Voilà par IGA?

Voilà par IGA is an online grocery and home delivery service that makes life easier. Delivery times are from 6 a.m. to 10 p.m., seven days a week.

On the Voilà par IGA website, you choose the delivery time, select the products, place them in the virtual basket, and the order arrives at your door at the desired time.

Does IGA deliver? If so, what are the delivery charges at IGA?

Yes!

IGA.net delivery fees vary depending on the IGA store you choose. There is an assembly charge of $3 to $5 and a delivery charge that varies from $0 to $12, depending on the zone. Discounts may be available for seniors or customers who have difficulty getting around.

Voilà par IGA has a delivery charge of $7.99, with a minimum order of $50 or more, before taxes and fees. However, you can also obtain a Delivery Pass for unlimited delivery on orders of $35 or more before taxes and fees.

How do I order online at IGA?

Depending on where you live, you can shop for groceries online with Voilà par IGA or on iga.net.

Currently, the delivery territory extends from Quebec City through the greater Montreal area to Gatineau. To find out if Voilà par IGA is available in your area, enter your postal code on the registration page.

Then, follow the instructions in the article above.

 

Come to discuss that topic in our Facebook Group!
Caroline Tremblay

Caroline Tremblay

Caroline Tremblay
Caroline, a loyalty program specialist, helps families maximize their points to travel more frequently and affordably. With expertise in Disney, AIR MILES, and Costco, she travels the world with her partner and two children through rewards. Passionate about the latest in loyalty programs, Caroline shares tips to help you earn more points and turn your travel dreams into reality.
All posts by Caroline Tremblay
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