Scotiabank Gold American Express® CardScotiabank Gold American Express® CardEarn up to 50,000 bonus Scene+ points + no annual fee in your first year

IGA: How Voilà by IGA Works

IGA: How Voilà by IGA Works
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Voilà by IGA is an online grocery ordering service with home delivery in Quebec. The service covers the corridor between Quebec City and Gatineau, including the greater Montreal area. You’ll find fresh products, IGA brands, and lines such as Ricardo, Kim Phat, and Rachelle Béry. This guide explains how the service works, delivery fees, and the best credit card for groceries to maximize your Scene+ points.

What is Voilà by IGA?

Voilà by IGA allows you to shop for groceries online and receive your order at home between 6 a.m. and 10 p.m., 7 days a week. Orders are prepared in an automated warehouse in Pointe-Claire, then delivered by refrigerated truck.

The minimum purchase is $35, before taxes and fees. Delivery fees vary depending on the address and time slot selected. To check if the service covers your area, enter your postal code on the registration page.

In addition, there is also Voilà by Sobeys (greater Toronto area) and Voilà by Safeway (curbside pickup in Western Canada and the Atlantic provinces). If Voilà by IGA is not available in your area, you can also shop on IGA.net.

Voilà by IGA vs IGA.net

Both services offer online grocery shopping, but their operations differ. Here are the main distinctions.

CriteriaVoilà by IGAIGA.net
PreparationAutomated warehouse (robots) in Pointe-ClaireNearest IGA store
DeliveryRefrigerated truck to your homeDelivery or pickup depending on the store
PriceSimilar, but not always identicalLocal store prices
ExtrasFlash Sales, free samplesStore flyer
CoverageQuebec City – Montreal – GatineauWherever an IGA offers the service

In summary, Voilà by IGA focuses on automation and fast delivery. IGA.net, on the other hand, relies on the existing store network. Promotions may also differ between the two platforms.

How Voilà by IGA works

Service Registration

First, create an account on voila.ca. Five registration options are available:

  • By email
  • With a Facebook profile
  • With Google
  • With an Apple ID
  • Via Twitter

Next, complete the My Account section. Add your phone number, delivery address, and especially your Scene+ account. This link allows you to accumulate points on every order.

Delivery Pass

Voilà by IGA offers a Delivery Pass for orders of $35 and more. Two options are available:

  • Weekday Pass: Unlimited delivery on Tuesdays, Wednesdays, and Thursdays (the most affordable option)
  • 7-Day Pass: Unlimited delivery at any time, with no schedule constraints

Shopping and Placing an Order

Before you start, select your delivery time slot using the button at the top right of the screen.

Navigation is done by categories in the Products menu on the left. First check the Flash Sales and Free Samples sections to find the best prices. The search bar also displays the most popular items.

As you go, the total updates in the cart at the top right. The Favorites section saves your recurring purchases. You can also create Lists to organize your items by situation.

When your groceries are complete, click on the cart icon. Review the quantities, then proceed to checkout. Note: even after confirmation, you can modify or cancel the order before the deadline indicated in the confirmation email.

Payment and Credit Card

Voilà by IGA accepts Visa, Mastercard, and American Express cards. To maximize your rewards on every order, choosing the right credit card matters.

The Scotiabank Gold American Express® Card offers 6X Scene+ points on grocery purchases. This accelerated earning applies at Voilà by IGA, but also at all IGA, Sobeys, Foodland, Safeway, and Rachelle Béry stores. Check out our comparison of the best credit cards for groceries to compare all options.

Sponsored
Annual fee
$120
Our valuation
$500
Milesopedia first-year estimateFirst-year valueWelcome bonus$500Total$500Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 50,000 points
Ends Nov 1, 2026
Apply Now

on Scotiabank's website

The Scotiabank Gold American Express Card offers an excellent welcome bonus.

Until November 1, 2026, you can earn up to 50,000 bonus Scene+ points, broken down as follows:

  • 30,000 Scene+ points by charging $2,000 in purchases to the card within the first 3 months
  • 20,000 Scene+ points by making $7,500 in purchases on the card in the first year

This represents a value of up to $500 for travel (including Airbnb).

With the Scotiabank Gold American Express Card, you earn 6 points per dollar spent at Sobeys, IGA, Safeway, Foodland, FreshCo, Voilà by Sobeys, Voilà par IGA, Voilà by Safeway, Chalo! grocery stores. FreshCo, Thrifty Foods, IGA West, Les Marchés Tradition, Rachelle Béry and Co-Op.

Also, you earn 5 points per dollar for:

  • Grocery stores
  • Restaurants
  • Entertainment centers

And 3 points per dollar on gas, transit and streaming services purchases.

You can redeem your points on travel purchases (flights, hotels, all-inclusive and even Airbnb). You can also use your points as cash back rewards with Scene+.

The Scotiabank Gold American Express Card also offers no foreign transaction fees, excellent insurance for your travel or purchases, concierge service, exclusive American Express benefits like the Front of the Line program.

Annual fee

Primary card$120
Additional card$29

Annual income required

Individual$12,000
Household$12,000

Conversion fees

0%

Earning rate

  • 6xWith the partner brand
  • 5xGroceries
  • 5xEntertainment
  • 5xRestaurants
  • 3xStreaming
  • 3xTransit
  • 3xGas & EV
  • 1xAll spending

Value

1st Year Value$1,460
2nd Year Value$461

Card benefits

Concierge service24/7

Travel insurance

Travel medical (under 55)Up to $1,000,000 / 25 days
Travel medical (55-64)Up to $1,000,000 / 25 days
Travel medical (65+)Up to $1,000,000 / 3 days
Trip CancellationUp to $1,500
Trip InterruptionUp to $1,500
Delayed BaggageUp to $1,000
Lost BaggageUp to $1,000
Flight DelayUp to $500
Hotel BurglaryUp to $1,000
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 1 years
Auto Rental Collision (primary)Up to $65,000 / 48 days

Points Accumulation Example

Here’s a concrete example with a $76 order.

SourceScene+ points
Base points (order)200
Scotiabank Gold Amex ($76 × 6)456
Total656

It takes 1,000 Scene+ points to get a $10 discount. This discount can be applied in-store or for travel via Scene+ cards. However, it is not yet possible to redeem points directly at checkout on Voilà by IGA.

Order Delivery

After confirmation, the warehouse robots prepare your order. The final amount may vary for several reasons:

  • An item is no longer available
  • An item is replaced with a similar product
  • The actual weight of a product (meat, fruit) differs from the estimate
  • The number of bags required for transport

On the scheduled day, the delivery person calls to confirm their arrival. Bags are left at the door. If the order contains alcohol, age verification is required.

A final email confirms delivery and the exact amount charged to your credit card. Scene+ points appear in your account 1 to 2 days later.

Conclusion

Voilà by IGA is a practical solution to save time on groceries. Fruits and vegetables are well selected, time slots are flexible, and delivery times are short. The service is also suitable for facilitating a move or avoiding trips to the store.

To get the most out of every order, use a credit card optimized for groceries. Subscribe to our newsletter to receive our analyses and tips every week.

Sponsored
Annual fee
$120
Our valuation
$500
Milesopedia first-year estimateFirst-year valueWelcome bonus$500Total$500Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 50,000 points
Ends Nov 1, 2026
Apply Now

on Scotiabank's website

The Scotiabank Gold American Express Card offers an excellent welcome bonus.

Until November 1, 2026, you can earn up to 50,000 bonus Scene+ points, broken down as follows:

  • 30,000 Scene+ points by charging $2,000 in purchases to the card within the first 3 months
  • 20,000 Scene+ points by making $7,500 in purchases on the card in the first year

This represents a value of up to $500 for travel (including Airbnb).

With the Scotiabank Gold American Express Card, you earn 6 points per dollar spent at Sobeys, IGA, Safeway, Foodland, FreshCo, Voilà by Sobeys, Voilà par IGA, Voilà by Safeway, Chalo! grocery stores. FreshCo, Thrifty Foods, IGA West, Les Marchés Tradition, Rachelle Béry and Co-Op.

Also, you earn 5 points per dollar for:

  • Grocery stores
  • Restaurants
  • Entertainment centers

And 3 points per dollar on gas, transit and streaming services purchases.

You can redeem your points on travel purchases (flights, hotels, all-inclusive and even Airbnb). You can also use your points as cash back rewards with Scene+.

The Scotiabank Gold American Express Card also offers no foreign transaction fees, excellent insurance for your travel or purchases, concierge service, exclusive American Express benefits like the Front of the Line program.

Annual fee

Primary card$120
Additional card$29

Annual income required

Individual$12,000
Household$12,000

Conversion fees

0%

Earning rate

  • 6xWith the partner brand
  • 5xGroceries
  • 5xEntertainment
  • 5xRestaurants
  • 3xStreaming
  • 3xTransit
  • 3xGas & EV
  • 1xAll spending

Value

1st Year Value$1,460
2nd Year Value$461

Card benefits

Concierge service24/7

Travel insurance

Travel medical (under 55)Up to $1,000,000 / 25 days
Travel medical (55-64)Up to $1,000,000 / 25 days
Travel medical (65+)Up to $1,000,000 / 3 days
Trip CancellationUp to $1,500
Trip InterruptionUp to $1,500
Delayed BaggageUp to $1,000
Lost BaggageUp to $1,000
Flight DelayUp to $500
Hotel BurglaryUp to $1,000
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 1 years
Auto Rental Collision (primary)Up to $65,000 / 48 days

Voilà by IGA – Frequently Asked Questions

What’s Voilà by IGA?

Voilà by IGA is an online grocery service with home delivery in Quebec. Deliveries are available from 6 a.m. to 10 p.m., 7 days a week. You select your products online, choose a time slot, and the order arrives at your door.

Which cities are served by Voilà by IGA?

The service covers cities in the corridor between Gatineau and Quebec City, including the greater Montreal area. Enter your postal code on the registration page to check availability in your area.

What is the best credit card for Voilà by IGA?

The Scotiabank Gold American Express® Card offers 6X Scene+ points on grocery purchases at IGA, Voilà by IGA, and affiliated banners. Check out our selection of the best credit cards for groceries for other options.

Why do prices differ between Voilà and IGA stores?

Voilà by IGA and IGA stores operate independently from each other. Therefore, promotions on voila.ca may differ from those in-store or on IGA.net. Some prices are identical, others are not.

How does product substitution work?

If an item is unavailable during preparation, Voilà by IGA replaces it with a similar product. You receive an email to inform you. Upon delivery, you can accept or refuse the replacement item. If refused, it will not be charged.

What are the delivery fees at IGA?

On IGA.net, assembly fees range from $3 to $5 and delivery fees from $0 to $12 depending on the store and zone. On Voilà by IGA, delivery fees are $7.99 (minimum order of $50). The Delivery Pass offers unlimited delivery for orders of $35 and more.

How do I contact customer service?

Call 1-877-VOILA-CA (1-877-864-5222) or write to soutien@voila.ca. Hours of operation vary by time zone. Eastern Time: 5:30 a.m. to 12:30 p.m.

How do I order online at IGA?

Depending on where you live, order via Voilà by IGA or on IGA.net. First check availability with your postal code. Create an account, link your Scene+ program, select your products, and choose a delivery time slot.

Which Credit Card to Maximize Your Savings?

For recurring expenses (groceries, online shopping, restaurants), a cash back card makes a real difference. Use our credit card comparator to filter through 200+ Canadian offers, or take a look at our top cash back cards, updated monthly. Our top pick for these expenses: the BMO eclipse Visa Infinite Card, which earns 5x points on groceries, dining, gas and transit.

Annual fee
$0 $120
No annual fee the first year
Our valuation
$589
Milesopedia first-year estimateFirst-year valueWelcome bonus$469Annual fee rebated$120Total$589Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 70,000 points
+ First Year Annual Fee Rebate
Apply Now

on BMO's website

citation
John

The BMO eclipse Visa Infinite* Card is one of the best Visa Infinite rewards credit cards in Canada. Its welcome offer lets you earn up to 70,000 BMO Rewards points, for a total value of up to $1,150*.

It also includes a monthly statement credit for streaming services, an annual $50 lifestyle credit, and no annual fee for the first year (a $120 value)*.

With the BMO eclipse Visa Infinite* Card, you also get:

  • 5x BMO Rewards points for every dollar spent on groceries, meal delivery or takeout, rideshare, public transit, and gas*
  • 1 BMO Rewards point for every dollar spent on all other purchases*
  • 10% more points when you add an authorized user to your account*
  • Mobile device insurance offering coverage up to $1,000*
  • The Pay with Points feature, which allows you to redeem your points on recent purchases starting at $1*
  • Six months of Instacart+ membership plus a monthly $10 Instacart credit with an eligible card*

Annual fee

Primary card$120
Additional card$50

Annual income required

Individual$60,000
Household$100,000

Conversion fees

2.5%

Earning rate

  • 5xRestaurants
  • 5xGas & EV
  • 5xGroceries
  • 5xTransit
  • 1xAll spending

Value

1st Year Value$1,128
2nd Year Value$365

Travel insurance

Travel medical (under 55)Up to $5,000,000 / 21 days
Travel medical (55-64)Up to $5,000,000 / 21 days
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 1 years
Auto Rental CollisionUp to $65,000 / 48 days

Our featured card

Featured
Annual fee
$120
Our valuation
$990
Milesopedia first-year estimateFirst-year valueWelcome bonus$990Total$990Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 110,000 points
Ends Sep 22, 2026
Apply Now

on American Express's website

Apply with confidence — no impact on your credit scoreApply with confidenceCheck whether your application will be approved before you submit it, with no impact on your credit score*When you apply for a personal American Express Credit Card, we will tell you whether you are eligible without affecting your credit score. So you can apply with confidence.*Instant decisions are only available for consumer Card applications (also called “personal Cards”).

The Marriott Bonvoy® American Express®* Card is the best credit card in Canada for free hotel nights.

New Cardmembers can earn up to 110,000 Marriott Bonvoy® points with the current offer:

  • Earn 80,000 points after you spend $6,000 on your Card in your first 6 months of Cardmembership.
  • Plus, earn 30,000 points by making a purchase during your 15th month of Cardmembership.

This offer ends on September 22, 2026. The annual fee is $120, and there is no annual fee on Additional Cards, so you can add a partner or a family member at no extra cost.

Every year after your first Card anniversary, you receive an Annual Free Night Award good for a redemption of up to 35,000 points at eligible hotels and resorts worldwide. At a valuation of 0.9 cents per Marriott Bonvoy point, that certificate is worth roughly $315, which on its own more than covers the $120 annual fee. That is the main reason to keep this Card year after year instead of cancelling it.

To get the most out of the certificate, aim it at a night that would otherwise price close to the 35,000 point ceiling.

The Card also gives you 15 Elite Night Credits each calendar year and automatic Marriott Bonvoy Silver Elite status. Those credits count toward the next Elite tier, so you begin every year 15 nights ahead of where you would otherwise start.

You move up to Gold Elite status automatically when you reach $30,000 in purchases on the Card in a year, or when you combine 10 qualifying paid nights within one calendar year with the 15 Elite Night Credits from your Card.

Marriott Bonvoy points are generally valued at 0.9 cents each. On that basis, the 110,000 point welcome offer is worth about $990, and an Annual Free Night Award used at its full 35,000 point ceiling is worth about $315.

Marriott Bonvoy points pull their weight on free nights rather than on gift cards or merchandise, which is why this Card should be judged on the hotel stays it produces.

You earn 5 points per dollar on eligible purchases at participating Marriott Bonvoy hotels and 2 points per dollar on all other purchases. Points can be redeemed for free nights with no blackout dates at more than 7,000 hotels around the world.

The Card carries a solid package of coverages: $500,000 travel accident insurance, flight delay, baggage delay, lost or stolen baggage and hotel or motel burglary at $500 each, car rental theft and damage up to $85,000 for rentals of up to 48 days, Purchase Protection for 90 days and a one year Extended Warranty.

Two things to plan around: the 2.5% foreign transaction fee on purchases made in a foreign currency, and the 21.99% purchase interest rate, which makes this a Card to pay in full every month. Like all American Express Canada Cards, no minimum income is published for this Card, and you can see whether you would be approved before you apply, with no impact on your credit score.

Annual fee

Primary card$120
Additional card$0

Annual income required

Individual$0
Household$0

Conversion fees

2.5%

Earning rate

  • 5xMarriott Bonvoy hotels
  • 2xAll spending

Value

1st Year Value$1,437
2nd Year Value$312

Travel insurance

Delayed BaggageUp to $500
Lost BaggageUp to $500
Flight DelayUp to $500
Hotel BurglaryUp to $500
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Auto Rental Collision (primary)Up to $85,000 / 48 days

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