Air Canada: New baggage tracking function in the mobile application
On Friday, Air Canada introduced this new function in its mobile application. Travelers will get real-time information on their items, giving them peace of mind, » said Tom Stevens, Air Canada’s Vice President, Customer Experience and Operations Strategy, in a press release.
With regard to mobility aids, Air Canada also mentioned that customers will also be able to track their journey.
Users of the mobile application will be able to :
- track their goods from check-in to check-out;
- to know where to pick up their luggage;
- be informed in the event of baggage delays.
Here is an example of baggage tracking on a trip between Montreal and Fort Lauderdale, with a stopover in Toronto:
For transborder flights, the baggage tracking function will soon be available.
The Air Canada mobile application – available from the Apple App Store or Google Play – enables travel bookings and real-time flight status notifications.
Discover optical scanning in five easy steps:
Air Canada also offers other digital services to its customers. Here are some of them:
- Air Canada and Aeroplan are beta-testing a new feature that allows reservations paid with Aeroplan points to be modified online;
- Air Canada has launched a beta version of its meal pre-order program, which will be offered on certain flights ;
- Members with Aeroplan Elite status can select Préférence seats on Air Canada flights at no extra charge;
- Air Canada passengers can watch Disney+ productions in the air, as well as listen to audio stories with the Audible service.
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