Milesopedia Netiquette – General code of conduct

Welcome to Milesopedia Canada, the French-language reference community for optimizing credit cards, loyalty programs and travel. To guarantee respectful and constructive exchanges, this charter of good conduct, or netiquette, applies to all our platforms:

• Milesopedia.com website
• Facebook groups and other social networks
• Comments on articles and messages sent to the team

We aim to provide a space where everyone can ask questions, share tips and interact in a climate of respect and mutual support.

1. Respect and kindness above all

Respect for Milesopedia members and team

• Insulting, defamatory, hateful or discriminatory comments are strictly forbidden.
• Any personal attack, mockery or demeaning behaviour towards another member or team member will be moderated.
• A sarcastic, condescending or aggressive tone detracts from the quality of exchanges and can discourage participation.

Specific rules on sensitive subjects

The debates are enriching, but some subjects require a respectful and factual approach:

• Politics, religion and controversial topics: these discussions are not allowed unless directly related to loyalty programs or financial services.
• Bank, airline and hotel reviews: please be sure to express your experiences constructively and verifiably, without exaggeration or defamation.

Well-argued and nuanced Reviews help improve the experience of the entire community.

2. Permitted and prohibited content

Authorized content

Milesopedia Canada encourages constructive exchanges and the sharing of helpful information. You can:

• Share your experiences and advice on credit cards, loyalty programs and travel.
• Discuss promotions, offers and strategies to optimize the accumulation and use of points.
• Ask questions about travel insurance, credit cards and financial tools.
• Share relevant news related to our themes.

Prohibited content

In order to preserve the quality of exchanges, the following content is prohibited:

• Unauthorized advertising, affiliate links and personal promotions.
• Dissemination of false information or unverified rumours.
• Spam, repetitive messages or attempts to monopolize discussions.
• Inappropriate content: violent, discriminatory, sexual or hate speech.
• Sharing of sensitive personal information (card numbers, bank details, personal addresses, etc.).

Any breach of these rules may result in the deletion of the messages concerned, a warning or exclusion from the community in case of a repeat offence.

3. Use of Facebook groups and comments on the site

Facebook Groups

Our Facebook groups are community spaces where everyone must respect the following rules:

• Before asking a question, use the search bar to check if the answer already exists.
• Keep to the group’s main topic and avoid off-topic discussions.
• Do not share sensitive personal information (e.g. credit card numbers).
• Don’t post the same message several times in different threads.
• Respect the decisions of our administrators and moderators, who are committed to maintaining a constructive atmosphere.

Any non-compliant message may be deleted without notice.

Comments on the site

Comments published on Milesopedia.com must respect netiquette and be related to the article in question.

• Exchanges must remain courteous and constructive.
• Aggressive, abusive or off-topic comments will be deleted.
• Any spam or attempts at commercial promotion will be moderated.

4. Confidentiality and data protection

• It is forbidden to publicly share sensitive personal information, such as credit card numbers, bank identifiers or confidential data.
• Any attempt to phish, scam or illegally collect data will be immediately punished.
• If you suspect fraudulent behavior, report it immediately to the group administrators or the Milesopedia team.

5. Rules on sponsoring and sharing affiliate links

Milesopedia is an independent platform financed by affiliation and sponsorship links. To ensure a fair experience for all, the sharing of personal referral links is strictly regulated.

Sponsorship and affiliate links on Milesopedia Canada

• Sharing personal sponsorship links (e.g. American Express, Aeroplan, Marriott Bonvoy) is prohibited on the site, in Facebook groups and in article comments.
• Only official Milesopedia sponsorship and affiliation links are authorized. By using them, you support the site and contribute to the continuity of the free content.
• Discussions about sponsorship offers are permitted, but they must remain general and not include personal links.
• Any attempt to circumvent the rules (e.g. sending mass private messages to members to promote a personal link) will result in sanctions.
• Members wishing to benefit from a referral offer can use the official Milesopedia links, available in our articles and guides.

Why this rule?

• Avoid an overabundance of personal links, which could detract from the quality of exchanges.
• Guaranteeing transparency by highlighting only verified, up-to-date offers.
• Support Milesopedia, making it possible to publish guides and detailed analyses free of charge.

Failure to comply with these rules may result in the deletion of the publications concerned, a warning or exclusion in the event of a repeat offence.

6. Penalties for non-compliance with netiquette

The administrators and moderators of Milesopedia Canada apply these rules and may take the following measures in the event of non-compliance:

• Private warning for inappropriate behavior.
• Deletion of content that does not comply with the rules.
• Temporary suspension of access to Facebook groups or site comments.
• Permanent exclusion in the event of repeated offences or behaviour deemed unacceptable.

7. Contact and reporting

If you have any questions about this netiquette or if you wish to report a problem, you can contact the Milesopedia team via :

• The contact form on Milesopedia.com
• A private message to Facebook group administrators

We’re counting on your commitment to make Milesopedia Canada a caring and rewarding community for all.

Thank you for taking part, and enjoy your discussions.