Question 1

What does XP mean?

Accepted Answer

XP, also known as experience points, enable Flying Blue members to progress in status and reach a higher level. The number of XP earned depends on the type of flight and cabin chosen.

Question 2

How many XPs does it take to move up to the next level?

Accepted Answer

XP are used to progress to a higher level. To reach Silver status, you need to earn 100 XP. To go from Silver to Gold, you need to accumulate 180 XP. Finally, to go from Gold to Platinum status, you need to earn 300 XP.

Question 3

Can I earn XP on all flights?

Accepted Answer

When you fly with Air France, KLM, Transavia, Aircalin, TAROM, SkyTeam or other partner airlines, you earn XP on every eligible flight. Please note that award tickets do not earn Miles or XP.

Question 4

How do I calculate the number of XP I'll earn with a flight?

Accepted Answer

XPs are calculated according to the type of flight you take and the cabin class you choose. You can consult the XP table on the program page to find out how to calculate your XP. If you're in any doubt about your flight type, you can use the flight type simulator.

Question 5

Where can I find my current XP balance?

Accepted Answer

Please check the Miles & XP counter in your Flying Blue account to see how many XP you have earned.

Question 6

What is the validity of a Flying Blue status?

Accepted Answer

You have 12 months to accumulate enough XP to maintain your current status or upgrade to a higher one.
Your personal qualification period begins when you earn your first Mile or XP. As soon as you reach the required number of XP to move up to a higher status, your level is immediately updated and your period of membership of this new status lasts 12 months (until the end of the current month). XP used to upgrade to this new level is automatically deducted from your XP counter. If you are an Elite member, you keep the excess XP. Once your new qualification period begins, you have a maximum of 12 months (to the end of the current month) to accumulate enough XP to maintain your current status or upgrade to a higher one.
At the end of this qualification period, if you manage to maintain your status, your membership period at this level is renewed for a further 12 months. If you are an Elite member, you keep the excess XP you have accumulated. At the end of this qualification period, if you have not reached the required number of XP to maintain your current level, you will be demoted one level. Your period of membership at this new level also lasts 12 months. If you are an Elite member, you keep the surplus XP you have accumulated.

Question 7

What happens if I have more XP than I need for my status?

Accepted Answer

Once you have accumulated enough XP to move up to a higher status, your level is instantly updated, and your period of membership of this new status lasts 12 months (until the end of the month). The number of XP used to change level will be automatically deducted from your XP counter. If you are an Elite member (Silver, Gold or Platinum), you keep the surplus XP you have accumulated. When your new qualification period begins, you have a maximum of 12 months (to the end of the month) to earn enough XP to maintain your current status or upgrade to a higher level.

Question 8

What happens to my XPs at the end of my qualification period?

Accepted Answer

If, at the end of your qualification period, you reach the XP threshold required for your level, you will maintain this level for a further 12 months. If you're an Elite member, your new qualification period will start with any extra XP you've accumulated.
If, at the end of your qualification period, you fail to reach the XP threshold required for your level, you will be demoted one level at the end of the validity period of your current status. You will remain at this lower level until the end of your qualification period, or until you reach the next higher level. If you are an Elite member, your new qualification period will start with any excess XP you have accumulated.

Question 9

When does my qualification period start?

Accepted Answer

If you became a Flying Blue member on or after April 1st, 2018, your personal qualification period begins as soon as you earn your first Mile or XP and lasts for a maximum of 12 months. If you were already a Flying Blue member before April 1sr, 2018, your personal qualification period begins on January 1, 2018 and also lasts a maximum of 12 months. If you reach a new level during this period, your new qualification period begins the day after you reach the next level.

Question 10

Is qualification for a level based on a calendar year?

Accepted Answer

Qualification for status levels is based on a personal qualification period of up to 12 months. If you reach a new level, your new qualification period will start the day after you reach the next level, and will also last a maximum of 12 months.

Question 11

What is Flying Blue Elite?

Accepted Answer

All Flying Blue members with Silver, Gold and Platinum status and above are Flying Blue Elite members.

Question 12

What is Flying Blue Elite Plus?

Accepted Answer

All Flying Blue members with Gold status and above (i.e. Gold and Platinum) are Flying Blue Elite Plus members.

Question 13

What happens to my Elite status when I'm on maternity, paternity or adoption leave?

Accepted Answer

If you have enough experience points (XP) in your counter to maintain your status, you will keep your current status. XP in your meter can include those earned through your flying activities, co-branded credit cards, awards for your eco-responsible choices, as well as surplus XP you have accumulated from previous qualification periods and carried over to your current qualification period. Excess XP is a unique Flying Blue feature that allows you to get a head start on future qualification periods, especially if you travel less frequently in a given year.
What happens if you don't have enough XP in your counter and you risk losing your Elite status (Silver, Gold or Platinum) at the end of the current qualification period due to parental leave, including maternity, paternity or adoption leave? In this case, Flying Blue will recharge your XP counter to the XP level required to maintain your current Elite status. For example, if you are currently Gold and have accumulated 150 XP, Flying Blue will recharge your counter by 30 XP to reach the 180 XP normally required to maintain your Gold status. Contact us to benefit from this support offered to new parents by Flying Blue.

Jean-Maximilien Voisine

Posts by Jean-Maximilien Voisine