Aeroplan and United MileagePlus: Reciprocal Free In-Flight Wi-Fi

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To the point Aeroplan and United MileagePlus members enjoy free Wi-Fi on flights with both airlines. Here is how to activate this benefit.

Members of Aeroplan and United MileagePlus have one more reason to celebrate. The two loyalty programs have just launched reciprocal free in-flight Wi-Fi. Specifically, an Aeroplan member flying on United Airlines can access Wi-Fi at no cost, and a MileagePlus member flying on Air Canada enjoys the same benefit.

This partnership strengthens the ties between Air Canada and United Airlines, two pillars of Star Alliance. Here is everything you need to know to take advantage of it on your next flight.

What This Wi-Fi Partnership Changes

Until recently, Air Canada’s free Wi-Fi was reserved for Aeroplan members on Air Canada flights only. For its part, United offered free Starlink connection to its own passengers. Now, both programs are extending this benefit to members of the other program.

In practice, this means that a Canadian traveler who is an Aeroplan member taking a United flight equipped with Starlink benefits from free Wi-Fi for the entire flight. The reverse is also true: a MileagePlus member flying on Air Canada accesses Wi-Fi at no charge on equipped aircraft.

The connection allows for browsing, streaming content, sending messages, and working online, from takeoff to landing.

How to Access Free Wi-Fi

The procedure differs slightly depending on the airline you are traveling with. Here are the steps for each scenario.

Aeroplan Member on a United Flight

To enjoy free Starlink Wi-Fi on board a United Airlines flight:

  • Add your Aeroplan number: Enter it into your United reservation before the flight or during check-in.
  • Log in to the Wi-Fi portal: Enter your date of birth and your United confirmation code (PNR) to activate free access.
  • Enjoy the connection: Wi-Fi is available for the entire flight on Starlink-equipped aircraft.

MileagePlus Member on an Air Canada Flight

To access free Wi-Fi on board an Air Canada flight:

  • Add your MileagePlus number: Enter it into your Air Canada reservation.
  • Log in to the onboard portal: Enter your last name and seat number to access the Wi-Fi.
  • Browse at no cost: The connection is active from departure to arrival.

Who Can Benefit From Free Wi-Fi

According to the conditions published by Air Canada, several categories of passengers have access to free Wi-Fi on Air Canada flights within North America and to sun destinations:

  • Business Class passengers: Free Wi-Fi included automatically.
  • Aeroplan members: Aeroplan number added to the reservation or at check-in.
  • Passengers on the same reservation: If an Aeroplan member has added their number, other passengers on the same reservation also benefit.
  • United MileagePlus members: MileagePlus number added to the Air Canada reservation (a new feature of the partnership).

As a reminder, enrollment in the Aeroplan program is free. If you are not yet a member, simply create an account to access this benefit.

Geographic Coverage and Aircraft

Air Canada’s free Wi-Fi currently covers flights within North America and to sun destinations (Mexico, Caribbean). The service works on flights operated by Air Canada, Air Canada Rouge, and most Air Canada Express aircraft.

The provider is Bell, which ensures a streaming-quality connection. However, not all aircraft are equipped yet. To see the full list of airlines offering in-flight Wi-Fi, consult our guide to in-flight Wi-Fi.

Wi-Fi Rates on Air Canada

SituationCostConditions
Aeroplan Member (North America + Sun)$0Aeroplan number added to reservation
MileagePlus Member (North America + Sun)$0MileagePlus number added to reservation
Business Class$0Automatic
Non-member (Economy)Up to $21Depending on flight duration

Free Text Messaging Service

In addition to full Wi-Fi, Air Canada has been offering a free text messaging service to Aeroplan members since May 2023. This service works with the following applications:

  • iMessage (Apple): Sending and receiving text messages.
  • WhatsApp and Messenger (Meta): Instant messaging.
  • Messages by Google: For Android devices.
  • Other applications: WeChat, LINE, KakaoTalk, Telegram, Viber.

This service does not require the purchase of in-flight Wi-Fi. However, it does not support sending photos, videos, attachments, or voice calls (VoIP).

Why This Partnership Is Strategic

Air Canada and United Airlines already share many codeshare routes. Furthermore, both companies belong to Star Alliance and maintain a close commercial partnership. Reciprocal free Wi-Fi adds a tangible benefit for travelers who alternate between the two carriers.

For Canadians, this partnership has direct practical value. United serves many American cities not covered by Air Canada with direct flights. An Aeroplan member taking a United flight to a regional US destination thus maintains free connectivity without paying extra.

Combined Points Accumulation

In addition to Wi-Fi, Aeroplan members earn points when they fly on United Airlines, and vice versa. Combining these benefits with an Aeroplan credit card allows you to maximize rewards on every flight.

Check our best credit cards page to choose the one that best suits your travel habits.

What You Need to Know Before You Fly

A few practical details deserve your attention before counting on free in-flight Wi-Fi.

  • Voice calls not supported: Voice service, including VoIP, is not available in flight.
  • Not all aircraft equipped: Wi-Fi is not available on all planes. Air Canada Express Q400s are currently being outfitted.
  • Variable quality: Network traffic volume, signal strength, and other technical factors may affect speed and availability.
  • Consent required: To access free Wi-Fi, Air Canada requires consent for the use of browsing data for advertising purposes.

Comparison with Other Airlines

Free Wi-Fi is becoming an industry standard. Here is how Air Canada and United compare to other popular airlines in Canada:

AirlineFree Wi-FiConditions
Air CanadaYesAeroplan or MileagePlus members, Business Class
United AirlinesYesStarlink-equipped aircraft, MileagePlus or Aeroplan members
WestJetNoFrom $3 to $21 depending on the flight
Porter AirlinesYesFree on E195-E2 aircraft
JetBlueYesFree for all passengers
Delta Air LinesYesFree for SkyMiles members

For a complete overview of in-flight Wi-Fi by airline, consult our dedicated guide to in-flight Wi-Fi.

Bottom Line

The free Wi-Fi partnership between Aeroplan and United MileagePlus is a concrete addition for Canadian travelers. Simply add your loyalty number to the reservation to stay connected for free, whether on Air Canada or United Airlines.

With the planned extension to international long-haul flights in 2026, this benefit will become even more attractive. In the meantime, make sure to always link your Aeroplan number to your reservations so you don’t miss out.

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Aeroplan United MileagePlus Free Wi-Fi – Frequently Asked Questions

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Jean-Maximilien Voisine
Jean-Maximilien Voisine
Jean-Maximilien Voisine is the President and Founder of Milesopedia and a leading expert in rewards programs, credit cards, and travel across Canada, France, and the U.S.A. Now 40 years old and a father of two, he has explored more than 100 countries—many of them alongside his wife Audrey and their children. Specializing in loyalty programs such as Aeroplan, Flying Blue, American Express Membership Rewards, and Marriott Bonvoy, Jean-Maximilien helps travellers unlock the full potential of their points and benefits. His mission: empower others to travel better and smarter across North America and Europe.
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