To the point
Voilà par IGA is an online grocery ordering and home delivery service. Here is how it works.
Voilà Online Grocery par IGA
Voilà par IGA is an online grocery ordering and home delivery service. Delivery hours are from 6:00 am to 10:00 pm, 7 days a week.
You will find fresh products, IGA groceries and products like Ricardo, Kim Phat and Rachelle Béry.
At this time, the delivery territory extends from Quebec City, through the greater Montreal area to Gatineau. To find out if Voilà par IGA is available in your area, simply enter your postal code on the registration page.
If your location is not available, the other option is to store on IGA.net.
There are also :
- Voilà by Sobeys (in the Greater Toronto Area)
- Voilà by Safeway (pick-up at Safeway only in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island and Saskatchewan)
The minimum purchase is $35, before taxes and fees. Delivery charges vary depending on the delivery location or time slot.
What is the difference between Voilà by IGA and IGA.net?
With IGA.net, the order is assembled by the nearest IGA store. While for Voilà par IGA, the order is processed from their processing center located in Pointe-Claire. Then, they are assembled by robots and delivered by refrigerated truck directly to our door.
Specials and prices on Voilà par IGA and IGA stores are the same on some products. But, there are differences on other items. Also, on Voilà par IGA, there are Flash Sale sections and free samples that are not available in stores.
How does Voilà par IGA work?
First, you need to register with Voilà and find out if the service is available in your area. Then, there are 5 ways to register through :
- A Facebook profile
- An Apple ID
- By email
An important thing to complete next is the My Account section, in the upper right-hand corner. It’s important to add your Scene+ account, telephone number and delivery address!
In addition, there is the possibility of purchasing a delivery pass (for purchases of $35 or more), which allows unlimited delivery:
- Tuesday, Wednesday and Thursday (the least expensive option)
- Anytime, 7 days a week and without constraints
Seniors 70 years of age and older or those with reduced mobility can benefit from a discount. To obtain it, call their Customer Service at 1-877-864-5222.
Then it’s time to choose a time slot. Click on the button at the top right.
Then we can start shopping.
The navigation by product categories is done in the Products menu on the left.
First, it’s always worth checking out the Flash Sale and Free Samples sections.
In the search bar, the most popular items are already displayed for quicker search.
All purchased products are saved for quick retrieval in the Favorites section. The Lists section is used to organize the items according to the situation or for those that are most ordered.
As you add items to the cart, the total automatically adds up in the top right corner of the cart.
When the grocery order is complete, simply click on the blue button with theshopping cart icon.
When reviewing the basket, there is always the possibility to change the quantities of the items or to delete them.
Note that even after the order is confirmed, you can cancel or change your order on the website or mobile app. The deadline is indicated in the confirmation email.
Before proceeding to checkout, the number of Scene+ points accumulated will appear.
When you reach the payment page, enter your credit card information to make the payment.
Often there is a discount for new customers. Check the IGA flyer to get a coupon to reduce the bill.
Payment of the order Voilà par IGA
For the payment of the order, the accepted credit cards are Visa, Mastercard and American Express.
The best credit card for IGA Voilà orders is the Scotiabank Gold American Express® Card.
It’s simply the best in Canada, with 6X Scene+ points! This accelerated accumulation is also available at all IGA, Sobeys, Foodland, Safeway, Rachelle Béry and other stores.
So, for this order, here’s the total accumulation of Scene+ points:
| Order | Scotiabank Gold American Express® Card | Total |
| 200 | 456 (76 $ X 6) | 656 |
Not bad! Especially since you need 1,000 Scene+ points to get a $10 discount. It can be applied in store or on travel costs.
Then click on Place Order. Within minutes, a confirmation email is sent.
At present, it is not possible to redeem Scene+ points for a discount at Voilà par IGA.
Prices and promotions are those in effect on the day of checkout.
This is true even if the order is placed on a Wednesday, the prices change on Thursday and the delivery is made on Friday.
Voilà par IGA delivery
Afterwards, the warehouse robots are activated to prepare your order.
Between now and the delivery, the total order amount may change if there are :
- An article that is no longer available
- An article that is replaced by a similar article
- The estimated weight of an item is different (such as meat or fruit for example)
- The number of bags required for transport
On the day and time scheduled, the friendly person who is delivering your order calls you to confirm its arrival. He drops the bags off at the door and makes sure everything is satisfactory. If there is alcohol in the products delivered, he must also verify the age.
A final email then confirms that the delivery has been made. This is the amount that will be charged to the credit card. Scene+ points are paid out 1 to 2 days after delivery.
Bottom Line
Having tried it, the fruits and vegetables I received are just like the ones I would have chosen in the store.
Delivery times are flexible and lead times are short. Voilà par IGA is a simple solution for people who want to save time or avoid leaving the house.
I am looking for a discount code for Voilà par IGA.
That’s good timing! We have one!
At checkout, write VOILAMILESOPEDIA2 in the Coupon section.
This will give you a total rebate of $60:
- $ 15 discount on first order
- $15 discount on each of the next 3 orders (3 X $15)
Terms and Conditions:
The first order must be placed before June 30, 2024, for orders scheduled for collection no later than July 1, 2024.
When you spend $75 or more in a single transaction (plus applicable taxes and fees), you’ll receive $15 off your initial qualifying purchase and $15 off your next three purchases (of $75 or more) from Voilà. The eligible purchase does not include delivery charges, delivery pass subscriptions, gift cards, deposits and environmental taxes, as well as any other item that is not eligible for a discount, that is excluded by law or that we may specify from time to time. Offer reserved for new Voilà customers only.
To redeem the coupon, the discount code must be entered at checkout on voila.ca. Offer cannot be combined with any other offer and excludes previous purchases. No market value. We reserve the right to revoke the offer, cancel any order or suspend the ability to receive this or any other Voilà offer if we determine, in our sole discretion, that there has been abuse of the offer or unauthorized or impermissible use of the offer or discount code.
Offer valid for customers in the Voilà delivery area (determined by postal code) only. This offer may be cancelled or modified at our discretion without notice.
$ 15 rebate coupon terms (three subsequent purchases) :
Receive $15 off your next three Voilà purchases when you spend $75 or more on each transaction (excluding applicable taxes and fees, and including rebates or coupons). The $15 discount code expires on the date indicated on the coupon e-mail. The discount code must be entered at checkout on voila.ca for the coupon to be redeemed. Offer available to Voila.ca customers with a valid voila.ca account. The offer excludes delivery charges, gift cards, deposits and environmental taxes as well as any other item that is not eligible for a discount, that is excluded by law or that we may specify from time to time. Limit of one (1) coupon per eligible customer, valid for three purchases.
Offer void if sold, transferred or altered. No market value. Offer cannot be combined with any other offer and excludes previous purchases. We reserve the right to revoke the offer, cancel any order or suspend the ability to receive this or any other Voilà offer if we determine, in our sole discretion, that there has been abuse of the offer or unauthorized or impermissible use of the offer or discount code. Offer valid only in voila.ca delivery area (as determined by postal code). This offer may be cancelled or modified at our discretion without notice.
How do I contact Voilà par IGA Customer Service?
Voilà’s customer service number is 1-877-VOILA-CA (or 1-877-864-5222).
Or, there is their email address: soutien@voila.ca
Who do I contact if I have a problem with my Voilà par IGA order?
You must contact Voilà par IGA’s customer service department at 1-877-VOILA-CA (or 1-877-864-5222).
The opening hours are :
Eastern Time: 5:30 a.m. to 12:30 p.m.
Atlantic Time: 6:30 am to 1:30 pm
Rocky Mountain Hours: 3:30 a.m. to 10:30 p.m.
Pacific Time: 2:30 a.m. to 9:30 p.m,
Newfoundland and Labrador Standard Time: 7:00 a.m. to 2:00 p.m.
Their email address: soutien@voila.ca
Which cities are served by Voilà par IGA?
All cities in the corridor between Gatineau and Quebec City, including the Greater Montreal area.
Why are the prices different on Voilà par IGA and in IGA stores?
Although they are from the same family of brands, Voilà par IGA and IGA operate independently of each other.
Therefore, promotions on Voila.ca may differ from those on IGA.net or in IGA stores. Sometimes they can be similar.
How does product substitution work in my Voilà par IGA order?
If an item is no longer available at the time your order is assembled, Voilà par IGA will replace it with a similar item.
When the order is prepared, an email is sent to inform of the replaced item. It is possible to refuse this replacement item upon delivery. If you refuse the replacement item, it will be charged. If you accept it, it will be on your final bill.
What's Voilà par IGA?
Voilà par IGA is an online grocery and home delivery service that makes life easier. Delivery times are from 6 a.m. to 10 p.m., 7 days a week.
On the Voilà par IGA website, you choose the delivery time, select the products, place them in the virtual basket and the order arrives at your door at the desired time.
Does IGA deliver? If so, what are the delivery charges at IGA?
Yes !
IGA.net delivery fees vary depending on the IGA store you choose. There is an assembly charge of $3 to $5, as well as a delivery charge that varies from $0 to $12, depending on the zone. Discounts may be available for seniors or customers who have difficulty getting around.
Voilà for IGA has a delivery charge of $7.99, with a minimum order of $50 or more, before taxes and fees. However, you can also obtain a Delivery Pass for unlimited delivery on orders of $35 or more, before taxes and fees.
How do I order online at IGA?
Depending on where you live, you can do your grocery shopping online with Voilà par IGA or on iga.net.
At this time, the delivery territory extends from Quebec City, through the greater Montreal area to Gatineau. To find out if Voilà par IGA is available in your area, simply enter your postal code on the registration page.
Then follow the instructions in the article above.
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