Hudson’s Bay Rewards

Updated Nov 13, 2024
Loyalty program Hudson’s Bay Rewards
Posts
Cards
Website Hudson's Bay Rewards
Customer Service 1-800-844-8131
Points Value
CAD

Earning points

The loyalty program for the 89 The Bay stores in Canada is called Hudson’s Bay Rewards. It includes online shopping at labaie.com. Registration is free.

By subscribing to the newsletter, you will receive a $10 discount applicable on your next purchase.

Each dollar spent at The Bay earns one to two points depending on the member’s Rewards status. The status is defined by the amount spent annually.

The Bay also offers a Mastercard credit card: the Hudson’s Bay neo Rewards. This card doubles the points earned on purchases.

Redeeming points

The first 1,000 points are required to receive a $5 rebate on an in-store or online purchase. However, gift cards are excluded, unlike the previous program, which was revamped in 2020. And to keep your account active, you must make a transaction every 24 months.

Moreover, it is possible to :

  • Convert Hudson’s Bay Rewards points to other programs such as Air Miles or RBC Rewards. And the opposite is also possible.
  • Earn Reward points by completing surveys.
  • Link your Rewards account to your Petro-Points account to earn 20% more points when buying gasoline at Petro-Canada.

You will also need to show a government-issued photo ID to access your points bank in-store. A PIN when shopping online will play this role in terms of security.

Status

There are three statuses to the loyalty program.

Hudson’s Bay Rewards awards 1 point for every $1 in purchases. It represents the baseline level given to program membership.

Hudson’s Bay Rewards Plus awards 1.5 points per dollar spent on purchases over $400 in a year.

Hudson’s Bay VIP Rewards awards 2 points per dollar spent on purchases over $1200 in a year.

The last two statuses are acquired after at least two separate transactions/visits. This means that you would not be able to access VIP Rewards status after a single expenditure of $1,200 but at least after two purchases, such as $1,000 and $200. You will then be able to keep this status for the current year and the following calendar year. After that, you will have to reach the required spending amount again to obtain the level.

Benefits of the Hudson's Bay neo Rewards credit card

If you are a frequent user of the Bay’s retail store, keep in mind that points generated on purchases are doubled when paid with your credit card.

For example, a $200 purchase that earns 200 points for the basic status holder will be doubled when paid with the Hudson’s Bay neo Rewards credit card. For a total of 400 points. The same purchase will generate 600 points for the Rewards Plus member and 800 points for the VIP member.

Finally, you should know that the credit card has no annual fee, offers a 15% discount on its first use, free shipping, and personalized promotions.

Frequent questions

How do I register for the Hudson's Bay Reward Program?

Registration is online and free.

How many Hudson's Bay Rewards points do I get per dollar?

Each dollar spent is worth one point to the basic status holder. It is worth 1.5 and 2 points for the higher statuses that are Rewards Plus and VIP Rewards.

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