Review : W Dubai – The Palm | Marriott Bonvoy

Updated Aug 31, 2024
Fact checked by
Jean-Maximilien Voisine
Jean-Maximilien Voisine

Jean-Maximilien Voisine

Jean-Maximilien Voisine
Jean-Maximilien, President and Founder of Milesopedia, is a recognized expert in rewards programs, credit cards, and travel in Canada and France. Approaching forty and a father of two, he has travelled to over 100 countries, half of them with his children and his wife, Audrey. Specializing in top loyalty programs like Aeroplan, American Express Membership Rewards, and Marriott Bonvoy, he guides travellers to maximize their benefits across North America and Europe.
All posts by Jean-Maximilien Voisine
Note
8/10
W Dubai The Palm
Hotel W Dubai - The Palm
Country United Arab Emirates
City Dubai
Room Type W Suite 1 bedroom suite
Loyalty Program Status Titanium
Points Per Night From 50,000 points
Tutorial
To the point Marriott owns a range of hotels in Dubai including the W Dubai The Palm, a luxury hotel with a trendy and electric design.

The choice was not easy as there are so many Marriott hotels in Dubai. But I wanted to try a maximum of them in order to share my impression with you and to discover their own character.

So I split my stay between several hotels, all different and strategically located. The distribution was as follows:

Sunset over Dubai Creek Harbour View
Dubai Creek Harbour View

Booking - W Dubai The Palm

To book my stay at W Dubai – The PalmI could have either used 50,000 points per night (low season rate) or paid $182 per night.

Rate W Dubai

I chose this second option: during COVID-19, the hotel rates are low, so it doesn’t make sense to burn points. Of course using my Marriott BonvoyMD American ExpressMD* Card to earn 5 points per dollar.

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Once I made my reservation, I immediately contacted the concierge of the W Dubai – The Palm hotel by email with the idea of getting ideas of activities usually recommended to tourists.

The concierge responded proactively and even offered me the limousine service (for a fee) to pick me up at the airport. I didn’t book this service, but this type of offer already made me feel like I was elsewhere.

The staff knows how to make you comfortable. Their communication style is easy going, young and pleasant, and I noticed it right away again when I got to the lobby.

w dubai the palm-098
W Dubai The Palm Extérieurs

The W Dubai – The Palm offers 347 rooms on 7 floors with 11 types of Suites. Parking is available for a fee. Various services are offered:

Amenities Services W Dubai The Palm
Amenities Services W Dubai The Palm

Location

The W Dubai The Palm is located, as its name suggests, in the Palm Grove, also known as the Jumeirah Palm, a set of artificial islands in the shape of a palm tree with a central trunk and 17 surrounding branches. A semi-circular dyke protects the whole thing.

The W Dubai The Palm Hotel is located on this last stretch.

The W Dubai The Palm is about half an hour from the airport.

To get there, you will have no choice but to use a taxi’s services to cross the trunk leading to the famous Atlantis Hotel and take a ramp to the side of the circle.

The monorail serves the Palm, but this service stops at the Atlantis hotel and has to be combined with the subway: it is thus one of the hotel’s disadvantages, with few solutions except using a car!

The Palm
The Palm Jumeirah

Around the hotel

Runners will love it! They’ll have an ideal path to run along the seawall with stunning views of the Marina.

Some people get up at dawn to watch the sunrise. It seems magical (unfortunately, I often went to bed very late with my jetlag, I could not see one from this hotel). A walk that makes you feel far away from everything.

As a general rule, taxi fares are okay. Expect to pay 28 dirhams from the hotel to The Pointe, for example, the trendy place where you can relax on one of the center’s terraces to smoke the Shisha, if you feel like it. You can watch the spectacle of the largest fountains in the world with the Atlantis as a backdrop at nightfall.

The Pointe
The Pointe
The Pointe - Fountains
The Pointe - Fountains

The Atlantis Hotel is located just a few minutes by car (or 40 minutes on foot) and offers various activities such as a water park, aquarium, and beaches. Restaurants, Spas, Kids Club.

Everything is designed to please everyone. If you feel like it, you can even go swimming with dolphins!

Hotel Atlantis
Hotel Atlantis
Hotel Atlantis 2
Hotel Atlantis 2

A new hotel is being built too, the Royal Atlantis, which will be ready in 2021. A hotel once again in the city’s image, really quite crazy in terms of construction. It will certainly be worth a visit!

The Royal Atlantis
The Royal Atlantis
W Dubai The Palm 02
W Dubai The Palm View of Atlantis

Lobby - W Dubai The Palm

Arrival at the W Dubai The Palm is done through a parking lot. The driver enters a tunnel that lights up at night. The place is posh and frequented by a wealthy clientele, at least at first sight.

w dubai the palm-099
W Dubai The Palm Accès taxis et valet service
W Dubai The Palm Access for taxis and valet service
W Dubai The Palm Access for taxis and valet service

The staff warmly welcomes you to the hotel. When I enter, my temperature is checked, and the mask is mandatory, of course, during the COVID-19 pandemic. A Plexiglas panel is set at each counter.

Throughout my stay, my temperature was often checked. Like at breakfast or at the Sobe bar. Hand sanitizing gel is available everywhere (elevators, dining tables, lounges).

Outside, the rules are less strict regarding the mask, like at the swimming pools, but the staff members constantly wear it.

W Dubai The Palm 15
W Dubai The Palm Covid 19

At the lobby, they assigned me a room with one of the most beautiful views. Actually, each room has superb views of the Palm and the Marina. No need to get envious.

But I was upgraded to a W Suite, thanks to my Titanium Elite status.

W Dubai The Palm 13
W Dubai The Palm Hotel entrance
W Dubai The Palm 19
W Dubai The Palm - Lobby

They let me choose my welcome gift. I decide to have it delivered the next day to my Suite as it’s already late (midnight).

W Dubai The Palm Choix cadeau de bienvenue
W Dubai The Palm Choix cadeau de bienvenue

W Hotels are known for their quirky, luxurious and contemporary style. The W Dubai The Palm is grandiose and perfectly represents this image of “have you seen me”, in Dubai’s typical image.

The hotel lobby is wide and bright. The interior decoration is rich with gilded furniture, mosaic walls arranged at the entrance and exit, but the whole thing is airy. Mosaic is omnipresent in this hotel.

I love it.

W Dubai The Palm W Dubai The Palm Sortie de l'hôtel - De nuit
W Dubai The Palm W Dubai The Palm Sortie de l'hôtel - De nuit
Palm
W Dubai The Palm Comptoir de réception de jour
W Dubai The Palm  Réception
W Dubai The Palm Réception

On either side of the hall, there are several comfortable lounges

W Dubai The Palm Salon hall
W Dubai The Palm Salon hall
W Dubai The Palm Salon hall
W Dubai The Palm Salon hall
W Dubai The Palm Salon hall
W Dubai The Palm Salon hall

Preview of the atmosphere in the evening:

W Dubai The Palm Salon hall
W Dubai The Palm Salon hall
W Dubai The Palm Salon
W Dubai The Palm Salon

A bar is also located near the lounges.

W Dubai The Palm W lounge
W Dubai The Palm W lounge

And what about the superb central chandelier!

W Dubai The Palm 04
W Dubai The Palm Hall of the hotel
W Dubai The Palm Hall
W Dubai The Palm Hall

At nightfall, the hotel lights up with a thousand bulbs, and you can’t help but think “Wow!”

W Dubai The Palm Lustre
W Dubai The Palm Lustre
W Dubai The Palm hall
W Dubai The Palm hall
W Dubai The Palm Piscines
W Dubai The Palm Piscines
W Dubai The Palm Vue de ma Suite W
W Dubai The Palm Vue de ma Suite W

Let’s go to my W Suite.

W Dubai The Palm Couloirs
W Dubai The Palm Couloirs
W Dubai The Palm Couloirs
W Dubai The Palm Couloirs

Even the cards are designed in the spirit of the hotel. You can even start a collection!

W Dubai The Palm Suite W
W Dubai The Palm Suite W

My W Suite at W Dubai The Palm

Lounge

The W Suite is composed of a hall, a restroom at the entrance, a large living room including a “dining room” area and a rest area with a long sofa. Finally, in the next room is the bedroom and its bathroom.

W Dubai The Palm - Bathroom
W Dubai The Palm - Bathroom
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W

Note the huge mosaic and the golden dining table that amplifies this luxurious hotel’s quirky style. I think it gives the room a crazy atmosphere after dark.

W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W

A small central circular counter near the window usually serves as a mini-bar. It has a hidden fridge.

W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W

The day after my arrival, I received my welcome gift: chocolate-covered strawberries and a bottle of red wine.

w dubai the palm-075
W Dubai The Palm Cadeau de bienvenue
W Dubai The Palm Suite W
W Dubai The Palm Suite W

A rather common coffee area with bottled water, coffee and tea.

W Dubai The Palm Suite W
W Dubai The Palm Suite W

The room has a wall-mounted adjustable sound system, modern connectivity and lighting.

W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W

Bedroom

Did you enjoy the living room? Wait till you see the bedroom.

W Dubai The Palm Suite W
W Dubai The Palm Suite W

The bedroom is huge and has the same style as the living room with its huge mosaic wall in shades of blue and gray. A large flat screen faces the bed, there’s a low sofa-table area again, and then … a large bathtub.

W Dubai The Palm Suite W
W Dubai The Palm Suite W

A King bed will allow me to sink into Morpheus’ arms. The mattress was wonderfully soft; the pillows were perfect (and Jean-Maximilien knows how difficult I can be about that).

W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Lit
W Dubai The Palm Lit
W Dubai The Palm Lit
W Dubai The Palm Lit
W Dubai The Palm - W Suite
W Dubai The Palm - W Suite

The bathroom

A large bathroom completes the bedroom. I was surprised to find a bathtub sitting in the middle of the room. Rather unexpected, but quite pleasant to see this magnificent decor from your bubble bath. 🙂

W Dubai The Palm Baignoire
W Dubai The Palm Baignoire

Then a more private bathroom hides a closed shower, a make-up area, a counter with two basins, a closed toilet and a dressing area.

Safe, bathrobe and slippers were in the closet. Finally, a steamer was also available.

W Dubai The Palm Salle de bain
W Dubai The Palm Salle de bain
W Dubai The Palm Douche
W Dubai The Palm Douche
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Toilettes
W Dubai The Palm Toilettes
W Dubai The Palm Placard
W Dubai The Palm Placards

A small inconvenience: one of the bathrobes was stained. Also, I would have appreciated a hook when getting out of the shower for the towel or bathrobe.

Apart from that, I liked the make-up console which was at the right height (believe it or not, it’s not always the case when there is one) with an outlet for the hair dryer (++) and the magnifying mirror.

The terrace

The terrace is large with a table with 2 chairs, a corner sofa and two lounge chairs with their coffee table, to enjoy the outdoor atmosphere and the panoramic view of the Palm.

All you have to do is go to the terrace to have only one idea in mind: go outside and either enjoy the swimming pool or party at nightfall, as music is quite omnipresent all day long. The sound is turned down during the evening to not disturb those who would prefer to sleep.

W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W
W Dubai The Palm Suite W

Finally, here is a view of my Suite in the early morning.

w dubai the palm-111
W Dubai The Palm Vue sur la Marina

Services - W Dubai The Palm

The W Dubai The Palm offers:

  • 3 famous restaurants: the Torno Subito (Italian), the Akira Back (Japanese & Korean) and the LIV (international). The latter also serves breakfast.
  • 3 bars: the Sobe with a panoramic view of the Palm and a lively atmosphere, the WET Deck where you can have a cocktail with your feet in the water or the W lounge for a more intimate and classy service. A tapas service is available.
  • The Away SPA
  • a hairdressing salon
  • a private beach
  • a fitness room with a magnificent view of the outdoor facilities and the Atlantis Hotel
  • a shop
  • a service for weddings
W Dubai The Palm Extérieur
W Dubai The Palm Extérieur

The LIV - Breakfast

During COVID-19, service is done by the staff.

W Dubai The Palm Mesures covid-19
W Dubai The Palm LIV
W Dubai The Palm Mesures covid-19
W Dubai The Palm Mesures covid-19
W Dubai The Palm Mesures covid-19
W Dubai The Palm Mesures covid-19

I never had to wait very long; the service is fast. But it’s more difficult to choose, as I didn’t dare ask all the time to raise the covers in order to see the food. The choice is okay, I saw better options as my week went by.

Sobe Bar

To start my stay in Dubai, I had the opportunity to go for a drink at the Sobe Bar, with a decoration similar to the rest of the W.

W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe
W Dubai The Palm Sobe

Restaurant Torno Subito

The Torno Subito is one of the best Italian restaurants in Dubai.

W Dubai The Palm  Turno Subito
W Dubai The Palm Turno Subito
W Dubai The Palm  Turno Subito
W Dubai The Palm Turno Subito
W Dubai The Palm  Turno Subito
W Dubai The Palm Turno Subito

Spa and Hairdressing salon

W Dubai The Palm Spa Away
W Dubai The Palm Spa Away
W Dubai The Palm Hair Salon
W Dubai The Palm Hair Salon

Fitness room

The gym, as in all W hotels, is called FIT. It offers a huge choice of modern machines, as well as an outdoor space. A great way to work out!

W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness room view
W Dubai The Palm Fitness room view
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre
W Dubai The Palm Fitness Centre

Wedding hall and shop

W Dubai The Palm Salle mariage
W Dubai The Palm Salle mariage
w dubai the palm-112
W Dubai The Palm Boutique
W Dubai The Palm Couloirs
W Dubai The Palm Couloirs
W Dubai The Palm Couloirs
W Dubai The Palm Couloirs

Outdoor areas - W Dubai The Palm

The pool is the perfect place to relax. And there’s not just one, but plenty!

W Dubai The Palm Extérieur
W Dubai The Palm Extérieur
W Dubai The Palm Wet Deck dubai
W Dubai The Palm Wet Deck dubai

And at night once again, the place feels like magic.

W Dubai The Palm Piscines
W Dubai The Palm Piscines
W Dubai The Palm Piscines
W Dubai The Palm Piscines

Multiple spaces are available, according to your mood. Whether it is at the pool bar (the WET Deck) or the second bar, you can enjoy the beach and the splendid view on the furnished terrace or the grassed area.

W Dubai The Palm  Extérieurs
W Dubai The Palm Extérieurs
W Dubai The Palm  Extérieurs
W Dubai The Palm Extérieurs
W Dubai The Palm Terrasse extérieure
W Dubai The Palm Terrasse extérieure
W Dubai The Palm  Extérieurs
W Dubai The Palm Extérieurs
W Dubai The Palm Plage
W Dubai The Palm Plage
W Dubai The Palm Terrasse extérieure
W Dubai The Palm Terrasse extérieure

A shower room is also available in an equally stylish exterior.

W Dubai The Palm Salle d'eau piscine
W Dubai The Palm Salle d'eau piscine

My overall impression of the W Dubai The Palm Hotel

As you can see, I had a wonderful stay at the W Dubai The Palm. Unfortunately, since I had to work during my 3 days, I could not take advantage of all the facilities and services offered, but the hotel invites you to relax and enjoy yourself.

Make room for dreams and crazy ideas!

W Dubai The Palm Piscines
W Dubai The Palm Piscines

How to book your stay at W Dubai The Palm?

To benefit from the best rates, it is best to use the Marriott Bonvoy program. You will also benefit from multiple advantages such as free breakfasts or a welcome gift by having a status.

How to get to W Dubai The Palm?

As the hotel is off-centre, it will be better to get there by car. It’s easy enough to call taxis or Uber through the app! When arriving from the airport, the fare can go up to 80 dirhams.

On-site parking is also available, and valet service is available for an additional fee.

What are the arrival and departure times?

You will be able to access your room at W Dubai The Palm from 3PM. Check-out will take place at 12PM maximum, unless you hold a Platinum or Titanium Marriott Bonvoy status. You can then get a late check-out up to 4PM and subject to room availability.

Are pets allowed?

Yes, the hotel W Dubai The Palm accepts them! There are a few rules: maximum one animal per room and a maximum of 18kg. You have to pay a fee of AED 550 per room and per stay.

How does the Marriott Bonvoy program work?

There are two main methods to earn Marriott Bonvoy points through credit cards:

Directly: with the two Marriott Bonvoy credit cards. Both cards each come with an exciting welcome offer. And, for each of your expenses, you can earn Marriott Bonvoy points. Besides, upon renewal, with each of these cards, you get an annual reward night certificate.

To find out all about the Marriott Bonvoy Program, check our ultimate guide to Marriott Bonvoy.

Indirectly, by transferring points from one of the six American Express Membership Rewards cards.

These cards each offer a nice welcome bonus. You can transfer Membership Rewards Points to Marriott Bonvoy at the rate of 1:1.2. This means that by transferring 50,000 Membership Rewards Points, you will get 60,000 Marriott Bonvoy points!

Our favourite card here will be (groceries, convenience stores, restaurants).

Come to discuss that topic in our Facebook Group!
Audrey Voisine

Audrey Voisine

Audrey Voisine
Audrey, co-founder of Milesopedia, is a dedicated entrepreneur, avid traveler, and mother of two children. She shares valuable tips and recommendations for families and frequent travellers alike, helping everyone get the most from points and rewards programs. As Executive Vice President of Marketing and Communications, she is committed to guiding Milesopedia readers toward more accessible, practical, and memorable journeys.
All posts by Audrey Voisine
Hotels
Region
United Arab Emirates, Dubai
4.1 Milesopedia Rating

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