Miles & More

Updated Nov 13, 2024
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Lufthansa’s Miles & More frequent flyer program allows travellers worldwide to maximize their travel experience by using miles. These can be used as currency to obtain various benefits, such as Reward tickets, upgrades and hotel stays.

Membership of the Miles & More program is free and accessible online.

Miles & More Miles Earning

Apply for a Bank Card

Miles & More Miles can be earned in France with just one bank card. The Miles & More Gold Mastercard. There are many advantages, including

  • 1 Bonus Mile earned for every 2 euros spent
  • A welcome bonus of 6,000 Miles will be credited directly to your Miles account when you make your first purchase.
  • Travel Accident and Purchase Protection Insurance
  • The possibility of a renewable credit product

The first six months are free, after which the monthly fee is 12 euros. The monthly fee is pretty low for a premium card that comes with a wide range of insurances.

Here is a list of the various fees, including cash withdrawal fees and commissions charged on purchases in and outside the euro zone:

Fees and commission Fresh food
Monthly fee, after the first 6 months free of charge 12 €
Shipping the card 0 €
Commission on purchases in the euro zone 0 €
Commission on purchases outside the euro zone 2.5 %
Fees for cash withdrawals from ATMs in the euro zone 2 %
Fees for cash withdrawals from ATMs outside the euro zone 2 %

Travel with Lufthansa, Brussels Airlines, SWISS or a Partner

Travel with a Lufthansa Group Member Airline

You can earn Miles & More by flying with Lufthansa Group member airlines:

  • Austrian Airlines
  • Brussels Airlines
  • Eurowings
  • Lufthansa
  • SWISS

When you book a flight with one of these airlines, the following rules apply:

  • Miles = fare x 4 (or x 5 for members with frequent flyer status)

Ticket prices do not include upgrades and other complementary services, such as seat selection or excess baggage.

Travel With a Partner Company

You can also earn Miles & More on partner airlines outside the Lufthansa Group.

Here is the list of Lufthansa’s partner airlines:

  • Aegean Airlines
  • Air Astana
  • Air Canada
  • Air China
  • Air Dolomiti
  • Air India
  • Air Malta
  • Air New Zealand
  • All Nippon Airways
  • Asiana Airlines
  • Austrian Airlines
  • Avianca
  • Brussels Airlines
  • Cathay Pacific Airways
  • Copa Airlines
  • Croatia Airlines
  • Discover Airlines
  • EGYPTAIR
  • Ethiopian Airlines
  • Eurowings
  • EVA Air
  • LATAM
  • Polish Airlines LOT
  • Lufthansa
  • Luxair
  • Olympic Airlines
  • SAS
  • Shenzhen Airlines
  • Singapore Airlines
  • South African Airways
  • SWISS
  • TAP Portugal
  • Thai Airways
  • THAI Smile Airways
  • Turkish Airlines
  • United
  • Vistara

If you book with a partner airline that is not a member of the Lufthansa Group, the number of Miles earned depends on the contract between Lufthansa and the partner.

The scale is generally calculated according to :

  • fixed mileage amounts; or
  • flight distance and booking class.

With the Travel Calculator, you can easily calculate how many Miles and Points you’ll earn for the trip you’re planning or for your existing booking.

Spend in the Miles & More Boutique or With Partners

In addition to airlines, Miles & More partners with hotels, car rental agencies and more.

Partner Hotels

Miles & More has many hotel partners. Depending on the contract, a traveller can earn up to :

  • 1 Mile per USD spent
  • 2 Miles per USD spent
  • 250 Miles per night
  • 1,000 Miles per night
  • 500 Miles per stay

Here is the list of all Miles & More hotel partners:

  • Leonardo Hotels
  • Marriott Bonvoy
  • Meliá Hotels International
  • Rocco Forte Hotels
  • Romantik Hotels & Restaurants
  • Vienna House Easy
  • WorldHotels
  • Wyndham Hotels & Resorts

Partner Hotels

You can also earn Miles & More when you rent a car from one of these agencies:

Lufthansa Worldshop

Lufthansa offers a shopping portal with Miles & More for every purchase from partners such as Apple, FALKE, JBL, Samsonite, travelite and WMF.

It works in a similar way to other online shopping portals: you log in to the portal, choose the merchant you’re interested in and click on the corresponding link. Here, one euro spent equals 1 Mile.

Using Miles Miles & More

Having explored the Miles & More collection process, let’s now turn our attention to the redemption phase. There are many possibilities, from Reward tickets to upgrades, from stays at partner hotels to items offered in the Worldshop. However, redeeming Miles in the Worldshop is rarely the best use of your points.

The editors recommend using Miles & More Miles for flights. Although this approach is more complex than buying an item in the Worldshop, the added value is considerably higher.

Buy Reward Tickets

Unlike Air France‘s Flying Blue program, which has no fixed price scale, the Miles & More program follows a specific scale to establish the prices of the various Reward tickets. This is valid for Lufthansa Group airlines, Star Alliance member airlines and Miles & More partner airlines.

Here is the scale for flights departing from Europe:

  Economy Premium Economy Business * First Class *
Europe 35,000 Miles 35,000 Miles 50,000 Miles 50,000 Miles
North America 40,000 Miles 80,000 Miles 112,000 Miles 182,000 Miles
Hawaii 100,000 Miles 100,000 Miles 192,000 Miles 302,000 Miles
Central America & Caribbeans 70,000 Miles 95,000 Miles 127,000 Miles 202,000 Miles
South America 80,000 Miles 110,000 Miles 142,000 Miles 222,000 Miles
Middle East 40,000 Miles 55,000 Miles 70,000 Miles 130,000 Miles
South Africa 60,000 Miles 80,000 Miles 112,000 Miles 182,000 Miles
India 60,000 Miles 80,000 Miles 112,000 Miles 182,000 Miles
Southeast Asia 80,000 Miles 105,000 Miles 142,000 Miles 222,000 Miles
Central Asia 80,000 Miles 105,000 Miles 142,000 Miles 222,000 Miles
Oceania 80,000 Miles 105,000 Miles 142,000 Miles 222,000 Miles

Business Reward tickets are only valid for flights with Lufthansa, Austrian Airlines, Brussels Airlines, Eurowings, Eurowings Discover and SWISS. In contrast, First Reward tickets are only available to HON Circle members and Senators.

For a flight from Paris to Montreal with Air Canada (a Star Alliance member), for example, a round-trip Reward ticket in Economy costs 40,000 Miles & More. To fly in the Business cabin, you must board a Lufthansa aircraft, with a stopover in Munich or Frankfurt.

Take Advantage of Offers on Prime Tickets

Miles & More offers three types of Reward tickets at discount prices:

  • Early Bird Reward tickets
  • Reward Tickets Bargains
  • Fly Smart Reward Tickets

With these Reward tickets, you can book flights with reduced mileage amounts, whether you’re searching at the last minute or planning well in advance.

Promo Reward tickets are non-cancellable and non-exchangeable, while regular Reward tickets benefit from highly flexible pricing conditions.

Early Bird

Early Bird Reward tickets entitle you to a discount of up to 65% on the number of miles required when you book your Economy Class tickets with Lufthansa, Austrian Airlines or SWISS more than 30 days in advance.

Only flights departing from Frankfurt, Geneva, Munich, Vienna or Zurich are eligible for the Early Bird fare. Flights from Paris-Charles de Gaulle are not eligible.

Good Deals

Bonnes Affaires Reward tickets are the equivalent of Promo Reward tickets in Air France‘s Flying Blue program.

Every month, Miles & More publishes monthly offers enabling you to save up to 50% on the miles required for travel to certain destinations in Economy, Premium Economy and Business Class cabins.

Fly Smart

Prime Fly Smart tickets allow you to save up to 50% Miles when you travel at the last minute, up to two weeks after purchase and no later than two days.

Fly Smart reward tickets save 15,000 reward miles on round-trip flights within Europe. In fact, only 20,000 Miles are required instead of the usual 35,000 Miles.

However, certain restrictive conditions apply. A minimum stay of 7 days is required for all Prime Fly Smart tickets exchanged for long-haul flights and, for intra-European Prime Fly Smart flights, the return flight cannot be made before the first Sunday following the outbound flight.

Miles & More Bylaws

Since 2024, the Miles & More program has had four status levels:

  • Member
  • Frequent Traveller
  • Senator
  • Member of the HON Circle

How do I Get It?

To move up in the Miles & More program, it is essential to accumulate Points, Qualifying Points and HON Circle Points, particularly by flying on an eligible flight with Lufthansa and partner airlines.

The number of Points earned depends on two factors:

  • The travel class
  • Type of flight: continental or intercontinental
  Economy Premium Economy Business * First Class *
Continental flights 20 20 40 40
Intercontinental flights 60 80 200 300

For a flight from Geneva to Bangkok in the Business cabin with SWISS, for example, you’ll receive 200 Points, 200 Qualifying Points and 200 HON Circle Points.

Scale

To become a status holder, you need to accumulate a certain number of points and Qualifying Points during the qualification period.

  • Frequent Traveller: 650 Points and 325 Qualifying Points
  • Senator: 2,000 Points and 1,000 Qualifying Points
  • HON Circle Member: 6,000 HON Circle Points

The qualification period is one calendar year for all status levels. So, if you obtain or renew your status, it will be valid immediately and will expire at the end of February of the following year. For example, if you reach a new status level in August 2024, it will be valid until the end of February 2026.

What Are the Advantages?

Of course, as with all loyalty programs, the higher the status, the greater the benefits.

Frequent Traveller

Frequent Travellers are entitled to the following benefits:

  • Access to Business lounges
  • Extra luggage

Senator

In addition to all the benefits listed above, Senators are entitled to :

  • Two eVouchers (upgrade vouchers) when status is obtained and each time it is renewed
  • Free advance seat reservations
  • Access to Senator and Star Gold lounges

Member of the HON Circle

In addition to all the benefits listed above, HON Circle members are entitled to :

  • Four eVouchers (upgrade vouchers) on obtaining status and on each renewal
  • Access to the Lufthansa First Class, SWISS First and Austrian HON Circle Lounge, as well as the Lufthansa First Class Terminal lounge in Frankfurt.

Further Information

Questions

How does Miles and More work?

Miles and More allows travellers to earn Miles when flying with Lufthansa member airlines or program partners or when using the Miles and More Gold Mastercard.

What are the advantages of Miles and More?

Miles and More benefits include the ability to redeem miles for Reward tickets, upgrades, hotel stays, and other items in the Worldshop. Program members can also access exclusive offers and additional benefits depending on their status.

How can I use my Miles and More Miles?

Miles can be used to purchase Reward tickets, significantly reducing or even eliminating the cost of air travel. They can also be exchanged for upgrades, stays at partner hotels or even the purchase of items in the Worldshop.

How do I redeem Miles and More Miles?

Miles and More Miles are exchanged mainly via the program’s website. Members can access their account online, view their Miles balance, and choose from a range of reward options, such as booking Reward tickets, upgrades or hotel stays.

Who are Miles and More's partners?

Miles & More has 74 partners. These include airlines, hotel chains, car rental companies and shopping chains.

Which airlines are part of Miles & More?

Miles & More has 37 partner airlines. These include airlines belonging to the Lufthansa group, Miles & More partner airlines and Star Alliance member airlines.

What is the Miles and More Gold Mastercard?

The Miles and More Gold Mastercard enables cardholders to earn Miles when they make purchases. It also offers benefits such as travel accident insurance, a purchase guarantee, and months of free membership.

How can I contact Miles and More?

There are two ways to get in touch with Miles & More Customer Service: via the contact form or by telephone weekdays from 8:30 a.m. on +33 1 70 48 91 66 (0.34 euro/minute).

What do our users think of Miles and More?

User reviews on Miles and More are generally positive, praising the varied benefits such as Reward tickets and upgrades. Despite some criticism regarding the availability of rewards, the majority of members appreciate the opportunities offered by the program to maximize their travel experience.

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