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Review: Star Alliance Lounge Gharulhos International Airport (GRU) – São Paulo

Lounge Star Alliance
Lounge Access Method Classe Affaires
Country Brazil
To the point The Star Alliance Lounge at São Paulo Gharulhos International Airport (GRU) is accessible with certain Canadian credit cards. This is Caroline's span class="term" data-original-term="cmVwb3J0YWdlLXBob3Rvcw==">photo story.

Arrival at São Paulo Airport (GRU)

After a wonderful 4-day familiarization trip to Brazil, we had to go back home to Montreal (YUL). On the morning of my return, the rain had unleashed itself on São Paulo and instead of lasting an hour, my trip to São Paulo International Airport (GRU) took 3 hours because of the traffic. Luckily, my flight was also delayed.

When I walked by the Air Canada check-in counters, there was no one there. I hesitated between thinking that I was really late and that all the passengers were ahead of me or that everyone was still behind me, stuck in traffic.


On the way to the airport, my stress level had increased at times due to the possibility of missing my plane. But now with my signature class ticket and confirmation that the flight was indeed delayed, I thought, “why not go to the Star Alliance lounge to relax and eat some pão de queijo!”

air canada – classe affaires – yul – gru-72

Presentation of the lounge Star Alliance

This lounge is located in terminal 3 (after security) for international flights, in the corner of the duty-free shops. It is located on the mezzanine, with 4 other lounges, and is open between 07:00 and 03:00 in the morning.

We can get in:

  • thanks to Priority Pass and Lounge Key, through the benefits of some card s offering access to lounges
  • or because the class of the ticket allows it (Business/Signature/First class)
  • or by being a Star Alliance Gold traveller

In the latter two cases, of course, you have to fly with the airlines grouped under Star Alliance.

In case of heavy traffic between 15:00 and 20:30, access will be limited exclusively to Star Alliance passengers. Entry only with Priority Pass or Lounge Key access can therefore be refused.

Finally, for those who do not meet the above conditions and if the lounge is not crowded, an entrance fee of 70$USD per person is required.


The entrance is modern and the agents at the reception give you the wifi code of the lounge. They told me they would call me when it was my time to board, but that was not done.


When you enter the lounge, you get an impression of great space because of the high ceilings and the bay windows.


The view is overlooking the corridor leading to the gates and shops on the lower level.


When I was there, there was really very little traffic!

A system of intertwined ropes acts as a false ceiling.


There are plenty of armchairs and electrical outlets, coffee machines, magazines and daily newspapers.

There is also a closed section, sponsored by an electronic tag, which can be used for groups or meeting purposes.

A section is completely set back for people who want to watch TV.


A room is ideal for people with babies or young children. A nursing chair and a mattress for diaper changes are available to help families. Everything seemed very clean.

salon sao paulo – -09

Shower stalls are available for $20USD, but are free for Star Alliance Business Class ticket holders or American Express card American Express Platinum. I was able to sneak into a booth to take a picture, because there was no one at the counter. This cabin appeared to have been used several hours ago and had not yet been cleaned. All the others were locked.

gru salle de bain

I love the note that shows which way to turn the faucet for cold and hot water!

salon sao paulo – -11

Food and Beverages

The breakfast offer was decent, although I’ve seen better. But on this Monday morning, the lounge is practically empty and the plateaus are barely touched. I saw few staff there during my visit, only a lady who stocked the fridge with drinks.

There’s even a station for making grilled cheeses!

And I have reached my ultimate goal… to eat the marvellous id=”gid_0″>pão de queijo, which I discovered during this trip to Brazil! The ones from this lounge were good, although I had eaten better ones in the last few days. But I was happy with it.

visite sao paulo-31

The bar is located in the center of the lounge. There were no employees assigned to the bar, so the bottles of alcohol were available to everyone. Even though it was only 8:30 in the morning, people were parked next to the bottles of wine and happily helping themselves. It’s 5:00 p.m. somewhere in the world, as they say!

gru bar


This lounge is a good option, both for its comfort and for what it offers. It’s on the way to the gates and allows for plenty of daylight before a long flight.

Goodbye, pao de queijo! You smell sua falta! I’m going to miss you!

The best way to get to the airport card s

Here are 3 excellent Canadian credit cards to access the airport’s card s:

If you want to know more about the card s of credit to access the airport lounges, see this strategy!

Come to discuss that topic in our Facebook Group!

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