Our Hotel Rating System: From 1 to 10

At Milesopedia, we have opted for a hotel rating system on a scale of 1 to 10 to provide an accurate and nuanced assessment of each establishment. This document explains why this system is the most suitable for our evaluations and how it is implemented.

We believe that a rating scale from 1 to 10 is more accurate and informative than a traditional 5-star system. It allows us to better differentiate the quality of the various aspects of a hotel experience.

For example, in a 5-star system, it’s difficult to distinguish between a hotel that really deserves 4 stars and one that is slightly inferior but still above average.

With a scale from 1 to 10, we can differentiate between scores such as 7.5 and 8.5, offering travellers a more detailed and transparent assessment.

Each hotel is evaluated on a series of specific criteria, including:

• Room Comfort: We evaluate the quality of the bedding, room size and layout, soundproofing, and the facilities provided (such as air conditioning, TV, and furniture). A score of 1 means a lack of comfort, while a score of 10 indicates excellent comfort.
• Services offered: This includes on-site services such as 24-hour reception, room service, leisure facilities (pool, spa, gym), and additional services such as laundry. A rating of 1 indicates very limited or no services, while a rating of 10 indicates varied, top-quality services.
• Quality of service: We rate the staff’s attitude and availability, their ability to respond to customer requests, and their friendliness and efficiency. A score of 1 means poor service, while a score of 10 reflects exceptional, personalized service.
• Location: This criterion evaluates the hotel’s proximity to major attractions, accessibility to public transportation, neighbourhood safety, and immediate surroundings. A score of 1 indicates an inconvenient or unattractive location, while a score of 10 represents an ideal location for travellers.
• Cleanliness: The cleanliness of rooms, common areas, and facilities is a crucial factor. A score of 1 reflects significant cleanliness problems, while a score of 10 indicates an impeccable level of hygiene.
• Value for money: This criterion assesses whether the price paid is justified by the quality of the overall experience. A score of 1 means that the stay does not justify its cost, while a score of 10 indicates excellent value for money. Where the services and experience offered exceed expectations in relation to the rate paid.

For each criterion, we assign a score from 1 to 10, then calculate an overall average that represents the hotel’s overall quality. This system gives a complete picture of the experience you can expect. In addition, we provide detailed comments explaining each establishment’s strengths and areas for improvement.