How do I check my Aeroplan Points?

There are several simple and convenient ways to view your Aeroplan points balance. You can access your Aeroplan account via Air Canada or the official Aeroplan website. Once logged in, you can view your points balance and transaction history. Via the mobile application, if you have the Air Canada or Aeroplan mobile application installed on your device, you can check your points balance anytime, anywhere, as long as you are connected to the Internet. Contact Aeroplan or Air Canada Customer Service by telephone to have a representative verify your points balance. Ensure your Aeroplan membership number is on hand to speed up the process.

How do I speak to an Aeroplan agent?

To speak with an Aeroplan agent, you have several options, allowing you to choose the most convenient method for your situation. First, you can contact customer service by telephone. The number to call varies according to your location and the specific services you require. These numbers are on the official Aeroplan website under the "Contact Us" section. Be sure to have your Aeroplan membership number handy to facilitate identification and speed up the processing of your request. Aeroplan also offers an online chat service available on their website. This service lets you chat directly with a representative in real-time, which is ideal for quick questions or immediate clarifications. To access this service, log in to your Aeroplan account and navigate to the assistance section.