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Bouygues Telecom: My European SIM card

To the point My European SIM from Bouygues Telecom is a SIM card - which also exists in eSIM format - and it's ideal for travelers moving around Europe!

Bouygues Telecom has introduced a prepaid offer, My European SIM for traveling in France and Europe that allows you to stay connected with your loved ones while traveling. Let’s look at the details of the offer.

Bouygues Telecom

When you want to call to or from abroad, it can sometimes be very expensive. You must shop around to find the best mobile plan for traveling abroad.

Bouygues Telecom is one of the incumbent telecom network operators in France along with SFR and Orange, and is one of the most successful in France and Europe in terms of growth.

Before ordering your My European SIM card, let’s have a look at how to use it in France and Europe and how much it would cost you.

Bouygues My European SIM

What is the My European SIM card?

My European SIM is a prepaid card that can be used in France and in Europe and offers:

  • 20 Gb of 4G/LTE broadband internet (including connection sharing),
  • unlimited calls and SMS,
  • 25 € of calls and SMS to international numbers and France overseas (about 35 $CAD).

The service is valid for 30 days after the first use.

Your SIM/eSIM card is valid for 12 months. You will have to identify your line to the Customer Service (service in French and available by dialing 634), in which case the line will be terminated within 30 days of the first connection.

You will need to provide your phone number, name and address. You may be asked for your passport or identity card number.

Who is the My European SIM card for?

The My European SIM card is aimed at people who want to make several trips during the year in France or Europe, whether they are tourists, business people or digital nomads .

No interest for a 10 days trip as it will always be more economical to choose a package locally.

How do you get your My European SIM card?

Make your order online at this link and choose the delivery method:

  • in a relay point in France or your hotel for example,
  • directly to an address in France and abroad,
  • digitalized by Email, if you request for the eSIM.

You can also buy it in one of the 500 Bouygues telecom stores or in one of the 50,000 local outlets (tobacconists, newspapers, etc.).

What are the shipping costs of the SIM card for Canada?

Shipping costs differ from country to country/continent to continent. For Canada, the delivery of the My European SIM card is done by UPS in 2 to 4 working days at a cost of 39.04 € which is very expensive!

I suggest in this case:

  • or order the eSIM to receive it by email,
  • or choose the pick-up option at 3,55 €, available at Paris CDG Airport. Two locations are available and open Monday to Sunday from 6am to 9:30pm.

The eSIM is an environmentally friendly choice and allows for immediate use.

How to activate your My European SIM card ?

The activation must be done in France, and the installation is immediate. To use it, simply insert the My European SIM card into your phone and start enjoying the offer. You will receive a SMS with your phone number.

How to activate your My European eSIM card?

With this new service, the process is simplified and can be programmed remotely.

You will need to add your cell phone plan in the settings where you will be asked for your QR code, received by email.

What does the My European SIM box contain and for what price?

When you receive the My European SIM box, it includes:

  • a user guide in 10 languages and digitalized,
  • souvenir stickers,
  • a map of the Paris metro,
  • an Eject SIM Eiffel Tower,
  • a SIM card and its souvenir key ring,
  • a tourist guide and its application,
  • suggestions for activities and discounts!

All for 39,90 €.

Bouygues My European SIM

How to know the remaining balance on the SIM card?

Only one number, 630. You will be directed to a voice server in French that will tell you the balance used and remaining on your My European SIM card . Otherwise, log in to your online customer account.

Can I recharge my SIM card ?

Yes, online on the partner site Topengo by choosing the equivalent package: “XL prepaid card”.

How to contact or be contacted?

To contact a correspondent abroad, you just have to dial “00” or “+” then the country code of the operator. For example, you will need to dial 001 or +1 for Canada and then the number of your contact without the 0 prefix.

The number of your correspondent is French? You just have to dial the number without the area code.

Finally, to reach you, the correspondents will have to dial: 0033 or +33 and your telephone number, without the prefix 0.

Use in France and Europe

In France and from Europe, your calls, SMS, messages are unlimited with this card and you have 20 GB of mobile internet.

You are safe whether you are in France or Europe, with the roaming .

You won’t have to pay extra to make calls or write to your loved ones, thanks to agreements between Bouygues Telecom and its local telecom partners, but also with the intervention of the European Union in 2017.

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Bouygues Telecom offers a coverage in 55 countries:

Aland Islands, Andorra, Austria, Azores, Balearic Islands, Belgium, Bulgaria, Canary Islands, Corfu, Crete, Croatia, Cyclades, Cyprus, Czech Republic, Denmark, England, Estonia, Faroe Islands, Finland, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Ireland, Jersey, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Isle of Man, Northern Ireland, Netherlands, Norway, Poland, Portugal, Isle of Rhodes, Romania, Sardinia, Scotland, Sicily, Slovakia, Slovenia, Spain, Sweden, Vatican City, Wales, Isle of Wight.

Beware of borders with countries not included in the list, since any call will be counted as out of bundle. The most classic example is Switzerland, which is not included in the list of countries covered.

Use abroad

The €25 credit is available for international and DOM calls from Metropolitan France. Count 50 minutes for fixed or mobile calls to Canada (0.5 €/min).

If you exceed your credit, you are out of the plan. Check the cost according to the destination on the Bouygues Telecom website, which can range from:

  • 1 to 4 €/min of call made,
  • 0.5 to 2 €/min of received call and
  • 0.30 to 0.65 €/SMS.

One must be careful with data outside Europe!

We advise you to activate the free mobile option “Out of bundle SMS alert”, accessible from your online account in order to receive an out of bundle alert or to deactivate the roaming as soon as you know that you will be outside Europe and that your credit is finished.

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The My European SIM/eSIM card from Bouygues Telecom can be an interesting offer for travelers who decide to stay in France or in Europe for several weeks.

Come to discuss that topic in our Facebook Group!
Mother of two young children, pharmacist, travel hacker's wife and frequent traveller, Audrey shares her advices and destinations recommendations on milesopedia.

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