Air France: How Does the Kids Solo Program Work?

Children aged 4 to 11 inclusive traveling alone on flights within mainland France must be registered as Unaccompanied Minors (UM). They are supervised by Air France staff and benefit from the Kids Solo service. This service is included in the price of the ticket.

Adolescents aged between 12 and 17 travelling alone on flights within mainland France can request to be taken in charge. In this case, they can benefit from the Kids Solo service. This service is optional and subject to a fee. Charges vary according to distance:

• 50 euro per trip for direct flights
• 100 euro per trip for connecting flights

For flights to and from France’s overseas departments and territories, it is compulsory to check-in children aged 4 to 11 inclusive who are traveling alone as unaccompanied minors (UM). Air France staff take care of these children and they benefit from the Kids Solo service. This service is included in the price of the ticket.

Please note that this policy applies to flights to the following cities:

• Cayenne
• Fort-de-France
• Saint-Denis de La Réunion
• Papeete
• Pointe-à-Pitre
• Saint-Martin

However, for flights to and from Nouméa, children must be aged between 5 and 11 inclusive to benefit from this service.

For flights to and from France’s Overseas Departments and Territories, teenagers aged 12 to 17 travelling alone can request to be taken in charge. In this case, they will benefit from the Kids Solo service. This service is optional and subject to charges that vary according to distance:

• 80 euro per trip for direct flights
• 120 euro per trip for connecting journeys

This policy applies to the same flights to and from the above cities.

For international flights operated by Air France on its medium-haul network, children aged 5 to 14 inclusive travelling alone must be checked in as unaccompanied minors (UM). Air France staff take care of these children and they benefit from the Kids Solo service. This service is included in the price of the ticket.

The medium-haul network ofAir France includes flights between the following countries in Europe: Austria, Armenia, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France (excluding flights within mainland France), Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine and the United Kingdom. It also includes flights between Europe and North Africa (Algeria, Morocco and Tunisia).

For international flights operated by Air France on our medium-haul network, teenagers aged 15 to 17 travelling alone may request to be taken in charge. In this case, they will benefit from the Kids Solo service. This service is optional and subject to a fee:

• 60 euro per trip for direct flights
• 110 euro per trip for connecting journeys

This policy applies to the same flights to and from the above cities.

For international flights operated by Air France on its long-haul network, children aged 5 to 14 inclusive travelling alone must be checked in as unaccompanied minors (UM). Air France staff take care of these children and they benefit from the Kids Solo service. This service is included in the price of the ticket.

TheAir France long-haul network includes most intercontinental flights, in particular those between mainland France and the Caribbean, the Indian Ocean, French overseas departments and communities, as well as flights between Europe and Asia, Oceania, Africa (excluding North Africa), the Americas or the Middle East.

For international long-haul flights operated by Air France, teenagers aged 15 to 17 travelling alone can request to be taken in charge. In this case, they will benefit from the Kids Solo service. This service is optional and subject to a fee. Fees vary according to distance:

• 80 euro per trip for direct flights
• 120 euro per trip for connecting journeys

This policy applies to the same flights to and from the above cities.

For flights between cities in the intra-Caribbean network, such as Cayenne, Fort-de-France, Pointe-à-Pitre and Port-au-Prince, children aged 4 to 11 inclusive travelling alone must be registered as Unaccompanied Minors (UM). Air France staff takes care of these children and they benefit from the Kids Solo service. This service is included in the price of the ticket.

Adolescents aged 12 to 17 traveling alone can request to be taken in charge. In this case, they will benefit from the Kids Solo service. This service is optional and subject to a fee. Charges vary according to the type of flight:

• 60 euro per trip for direct flights
• 110 euro per trip for connecting journeys

You can book your child’s ticket online for all Air France flights.

For children aged 4 to 11 (for travel within mainland France, between mainland France and overseas France or on our intra-Caribbean network) or aged 5 to 14 (on the international network), you can also book your child’s ticket using the Air France app.

When you buy your ticket, you’ll need to indicate that your child will be traveling alone. You will then complete an online information form: the ” unaccompanied minor ” travel file.

Don’t forget to add your child’s Flying Blue number so they can earn Flying Blue Miles (and register them in your Flying Blue Family Account). This means you can all save on your flight tickets with the Flying Blue Promo Rewards, in addition to the 25% discount offered to children aged 2 to 11 by Flying Blue on promo reward tickets!

What’s more, thanks to theAir France app, you can receive alerts and keep track of your child while they are in the Kids Solo program:

• Check your child’s reservation on the Air France application
• Share this information with the person expecting your child
• 7 days before departure, the Air France app reminds you that your trip is approaching and invites you to take into account the necessary procedures
• On the day of departure, the main stages of your child’s trip are displayed step by step on your smartphone.

If your child is traveling on a Delta-operated flight, it is not necessary to complete the “unaccompanied minor” travel file. Air France will provide a specific file to be completed directly at the airport.

If your child is traveling to the U.S., he or she will need to provide a customs declaration upon arrival.

You can download and complete the declaration in advance. Please note that for all French or foreign minors residing in France and traveling outside France, an authorization to leave the country is required.

For further information, please consult the page dedicated to regulations or download the authorization to leave the country form.

Before your child’s departure, please check the entry and visitation necessities for their trip, such as visas, passports, vaccinations and other requirements.

To avoid any last-minute stress, please complete the online“unaccompanied minor” travel form, which will be requested at check-in.

If you need to correct any information or check the details you have entered on this form, please go to the“My Reservations” section:

• Click on “Modify chaperone information” under your child’s name
• Check all pre-filled information and make any necessary changes
• Save and download your completed travel form.

The number of forms to bring to the airport varies according to your child’s itinerary:

• 2 copies for a direct flight
• 3 copies for a connecting flight
• 4 copies for a flight with more than one connection

Here are some important things to know about Kids Solo:

• A child traveling alone is defined as a child unaccompanied by an adult. However, the accompanying person may be under 18 if he or she is the father, mother or legal guardian.
• Only the legal guardians of children travelling alone, or persons authorized by their legal guardians, may book a Kids Solo ticket.
• At the airport, unaccompanied minors are not allowed in Air France lounges, or any partnering lounges, as the infrastructure of these areas cannot guarantee the constant supervision of your child.
• If your child is traveling on the same plane as you, but in a different cabin, they are considered to be traveling alone. Thus, they remain our responsibility throughout the journey, including in the event of connecting flights.
• Air France will take care of disabled or reduced-mobility children, under certain conditions. Air France‘s assistance service for passengers with reduced mobility, Saphir, is available to answer your questions.
• In the event of a delayed or cancelled flight, Air France gives priority to children travelling alone. Your child remains under the constant supervision of Air France staff, even if accommodation is necessary. You will be informed immediately of the measures taken to accompany your child throughout the trip.