covid hilton

COVID-19: Hilton Honors

To the point In response to COVID-19, Hilton Honors has adjusted its terms and conditions for hotel reservations and the loyalty program.

This post is also available in: FR

Article updated on 25/03/2020

Hilton Honors' actions

Hilton Honors has taken several actions as part of COVID-19. In particular on:

  • cancellations or modifications of reservations
  • various aspects of the loyalty program
Hilton Honors Gold

Cancellations

Existing reservations

All existing reservations (even those designated as non-cancelable under “advance payment”) with arrival dates prior to June 30, 2020 may be changed or cancelled at no charge up to 24 hours prior to the scheduled arrival date.

New bookings

All new reservations (even those designated as non-cancelable under “advance payment”) made within a period from today through June 30, 2020 for a future arrival date may be changed or cancelled at no charge up to 24 hours prior to the scheduled arrival date.

Hilton Honors Program gestures

Pause for points expiration

Hilton Honors is pausing the expiration of points until December 31, 2020.

Extension of the validity period of one-night free certificates

Also, members with an annual free weekend night certificate (obtained in the U.S. with the Hilton Honors American Express Aspire card, for example) will have the expiration date extended to August 31, 2021.

Hilton Honors Status

Hilton Honors has decided to grant an extension of status:

  • Members whose 2019 status was due to lapse on March 31, 2020 – whether Diamond, Gold or Silver – will have that status extended to March 31, 2021
  • Also, for the 2020 status, it will be extended until March 31, 2022. This means that the status you have today (Diamond, Gold or Silver) will be valid for the next 24 months.

This post is also available in: FR

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Jean-Maximilien
Jean-Maximilien is an expert in Canada and France about Loyalty programs, Credit cards and Travel. He is the Founding President of Milesopedia.

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