This post is also available in: FR
Flight delays, cancellations, and overbooking happen more often than you think. Did you know that airlines are legally required to compensate passengers for flight disruption? In fact, the average passenger is owed $800 in compensation for flight disruptions every 3 years!
Delayed, cancelled, or overbooked flights can happen anytime, even with the most reputable airlines. However, when it comes to your rights as a passenger of a delayed or cancelled flight, there is a lot to understand and claim the compensation you’re owed by law.
AirHelp helps decide if you are eligible for compensation. For example, if your flight was affected by a delay within the last three years, AirHelp could help you get up to $730 in compensation for each traveller on your booking. Getting flight delay compensation and cancelled flight compensation couldn’t be easier – all you need to do is submit your flight information and let AirHelp take care of all the legal details.
We’ll talk about that more in detail later…
Flight delays, cancellations, and overbooking happen more often than you think
But, unfortunately, these events aren’t just a hassle—they can actually be quite costly for passengers who are left scrambling to book hotels or find alternative transportation at the last minute.
Fortunately, airlines are legally required to compensate passengers for flight disruption in these situations. Luckily AirHelp is an organization dedicated to educating people concerning their rights when they find themselves in the predicament of having their flight delayed or cancelled.
You can find a tab on AirHelp’s website explicitly dedicated to educating you on your rights concerning flight delays and cancellations. If you want additional material to do some more research yourself, click here.
Did you know that airlines are legally required to compensate passengers for flight disruption?
For example, the airline must pay for meals and accommodations if your flight is delayed by more than two hours or cancelled.
In addition, if the delay is caused by overbooking or mechanical issues, they will have to pay you up to $1,350 in flight delay compensation or cancelled flight compensation. Most people don’t know or have ever even thought that if their flights with Air Canada, for example, get delayed or cancelled, they are legally owed Air Canada flight delay compensation.
Just think about all the lost compensation claims because people didn’t know about organizations like AirHelp that are experts in navigating all the legalities to help people receive their rightly deserved flight delay compensation and cancelled flight compensations.
To claim these funds (or any other owed compensation), some airlines require you to fill out a form called a EU261 Notice of Claim that outlines all of your flight details. The easiest way is through their website’s customer support system. However, many airlines don’t make it easy—and some even make it difficult by only allowing you to submit these forms online instead of providing email addresses where they can be sent as attachments (which is where AirHelp comes into play as they can take care of all of this hassle for you).
Delayed, cancelled, or overbooked flights can happen anytime, even with the most reputable airlines
Everyone is entitled to compensation if a flight is delayed, cancelled, or overbooked.
Airlines must compensate passengers for delays and cancellations under EU Regulation 261/2004 and by the Montreal Convention of 1999 in cases involving delays due to weather conditions or strikes. The European Commission also requires airlines to compensate for cancelled flights under EC Regulation 261/2004.
It can be a life-altering thing to experience a flight delay or cancellation though most people might not even think about that aspect of flight delays. Flight delays can sometimes mean the difference between life and death for some people, or missing the birth of a child, to everything in between. This is why it is essential that if you have experienced a flight delay or cancellation that has caused distress in your life, you are owed flight delay compensation or cancelled flight compensation.
When it comes to your rights as a passenger of a delayed or cancelled flight, there is a lot to understand and claim the compensation you're owed by law
We all have stories about delayed flights: being stuck on the runway for hours, sleeping in airport terminals due to an overnight delay, or having your airline cancel the flight without offering any alternatives.
When this happens, you may think you have no choice but to accept whatever compensation (if any) your airline offers you. But there are laws set up by governments worldwide that protect passengers when their flights get delayed or cancelled—and they’re worth knowing about!
AirHelp helps decide if you are eligible for compensation.
For example, if your flight was affected by a delay within the last three years, AirHelp could help you get up to $730 in compensation for each traveller on your booking
Is AirHelp legit? In review, Over 20 million travellers trust AirHelp and the company has won awards such as the 2018 Travel Weekly Readers’ Choice Awards for Best Travel App and featured on Forbes and The New York Times.
In addition to helping you get compensated for your flight delay, AirHelp also helps you with other helpful information about your flight:
- Flight status updates so that you know exactly when your plane will land
- Detailed information about what to do in the case that your flight with Air Canada or other airlines has become a delayed or cancelled flight (including if it’s because of weather)
How to get your compensation with AirHelp?
To get your compensation, you must submit your flight details by filling out the AirHelp assignment form. AirHelp will review your flight information and determine if you are eligible for compensation. They will then send a claim form to the airline on your behalf.
AirHelp handles everything else: they’ll process the claim, deal with the airline directly and take care of legal issues that arise along the way so that you don’t have to worry about anything but filing a straightforward claim form.
Even if they return to you with the unfortunate news that you aren’t eligible for a flight delay compensation or cancelled flight compensation (which is unlikely), it’s still stress-relieving to have a professional take over and handle all the legal stuff concerning your flight so that you don’t have to.
You might be entitled to compensation if your flight was delayed or cancelled in the last three years
If you were supposed to arrive at your final destination (or first stopover) within two hours of the scheduled arrival time and came at least four hours later, you may be eligible for compensation.
To get started with your flight delay or cancelled flight compensation, go to AirHelp’s website and enter all the basic information about your flight (you can find this on your ticket) :
- Origin airport code
- Destination airport code
As well as a few other details like who flew with you on that day—most people don’t remember this info so it will take some digging around in email archives or old bank statements if necessary.
If everything checks out (including proof), then just upload all of your photos of the tickets, schedules, passports, and anything else relevant!
If all goes according to plan, then check back in with AirHelp after six weeks. If you haven’t heard from them first before then, they’ll send out an email letting you know exactly how much money you’re owed based on their calculations… and bam: free money!
Flight disruption can be a real headache – and it’s easy to avoid getting the compensation you deserve. But with AirHelp, you have to submit your information, and they’ll take care of everything else for you.
It is always a good idea to plan for any flight; hope for the best and smoothest outcome but prepare for the worst, just in case. In addition, of course, you should always check your flights before departure to see if they are running on time, but if you find yourself unnecessarily waiting around at the airport due to delays or cancellations, remember that you may be entitled to compensation!
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