Review : Sheraton Lisbon Hotel & Spa | Marriott Bonvoy

If you have chosen to rent a car – there are several agencies at the airport – the Sheraton Lisboa is located at a distance of 6 km from the airport and has a parking lot that costs 19 euros per day.

The Sheraton Lisboa Hotel & Spa is within easy reach of the sights, located towards the south of Lisbon, on the side of the Tejo River. It takes a good 30 to 45 minutes walk from the hotel to the Tejo.

Directly around the hotel, there are restaurants, bars and shops of all kinds.

Prior to my arrival, I communicated with the Sheraton staff through the app chat. I asked them if the lounge was open.

The lounge is not open at the moment but they offer an alternative: lunch at the Lobby Bistro and a happy hour is offered to members with Platinum status and above at the Lobby Bar: alcoholic drinks and a tasting dish. I was also told that I was going to be upgraded.

I had registered through the application, but, I had not received my mobile key. So I went to the reception.

The reception of the Sheraton Lisboa is composed of three counters forming a cube at the entrance of the hotel. The friendly staff will explain in detail the services offered, the opening hours of the pool, the workout room – a different card will be required to use the gym and no time limit is set – and the spa among others.

It’s also at this point – for those who didn’t ask through chat – that they tell you that the lounge is closed, but that they’ve moved services to the Lobby Bar (for happy hour) and the Lobby Bistro for lunch.

The primary colors of the Sheraton Lisboa are in beige, brown and wood. The lobby bar and the lobby bistro are both located to the left of the reception area and the continuity of colors is noticeable throughout the rooms and common areas.

I had been notified of an upgrade and was in for a very nice surprise when I was offered a 1 bedroom executive suite with a queen bed. This suite, located on the top residential floor (25th), offers a breathtaking view of the Lisbon skyline.

The suite 2502 (club level) is very spacious. As soon as you enter the suite, you notice that the primary colors of the hotel are present: brown and orange walls, wooden floor and some walls with an imitation leather – the same leather that is found on the doors.

In this huge room, we also find :

• a large table at the entrance with a lamp,
• the work desk which is in the same style as the entrance table,
• the lounge (with its sofa and its two beige armchairs),
• the television and a large chest of drawers.

And of course, a huge window with a view of Lisbon. This is also where they installed a Nespresso style coffee maker.

As we move towards the rest of the suite, we notice a door, which hides a simple, but charming bathroom (cabinet and sink on foot made of glass).

Just past this leather wall, we come to the main bathroom, which is made up of three sections:

• cabinet and bidet,
• a shower with huge mirrors
• as well as the main section, consisting of two sinks on a large marble countertop and a bath.

We also notice that a large window separates the bedroom from the bathroom with an electric “blind” allowing for privacy. We find, of course, all the essential products for his personal hygiene.

On the other side of this bathroom, passing through the corridor that runs alongside it, we arrive in the bedroom.

This room has a large chest of drawers, a television, two bedside tables with lamps, two brown leather armchairs and a side table. A leather headboard overhangs the queen size bed.

The color is more orange than the rest of the suite. Of course, the large windows allow us, once again, to admire the spectacular view that we have on the 25th of April bridge as well as on the chapel of Our Lady of Peace.

Moreover, opaque and motorized blinds (in the lounge as well as in the bedroom) ensure a deep sleep.

In the passage, between the bathroom and the bedroom, there are storage spaces, a safe and a mini fridge. There is also a sliding door to separate the bedroom – and the bathroom – from the rest of the suite.

As a guest, they offer us two large bottles of water per day, as well as a small bottle of port (I couldn’t confirm that they offer one every day, as I hadn’t touched the first one).

Come on! After the flowers, the pot?
I can’t believe that in 2021 we won’t have smart TVs.

No Netflix or Amazon Prime-like apps on either TV. However, these televisions allow us to have access to our bill and other relevant information of the hotel.

Another very negative point: no electrical outlet on the bedside tables in the room (or elsewhere). The only place to plug in (fortunately) is on one of the two plugs attached to the desk but no USB plug either.

If you want to connect the cell phone in the room, you will have to use the plug of one of the bedside lamps.

For the happy hour at the Lobby Bar, you must arrive early to find a place of choice, because they are limited, especially if there are more than two of you.

You will be asked for your room number and will be brought a platter of various dishes in small portions (beef, fish, cake etc.) with the drink of your choice.

Personally I chose their Portuguese sparkling rosé.

The same principle applies to lunch at the Lobby Bistro: according to your room number, you are assigned a table and the lunch is a buffet formula where you serve yourself.

There are smoked salmon, sausages, various cheeses, breads, rusks, many different jams, potatoes, omelets, cold throughand more.

A cook is on site to prepare you according to your taste, omelette, flat eggs. The staff is once again very attentive.

The twelve conference and reception rooms are located in the basement and on the top floor of the hotel, you can enjoy a meal at the Panorama Restaurant or a drink at the Panorama Bar. Both are located on the top floor of the hotel (26th), the view of Lisbon is sensational.

As mentioned, the Sheraton Lisboa has a fairly well-stocked gym (cardio, weights), as well as a heated outdoor pool, which does not have a spectacular view, but is very enchanting.

In conclusion, I recommend the Sheraton Lisboa Hotel & Spa for its very friendly staff, the suite with the view of Lisbon, which is really incredible. In addition, despite its distance from the historic center Lisbon, it is very easy to get around.

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