Looking for information about a TD bank account online and wondering whether TD is the right online bank for you? This guide covers everything you need to know about TD personal banking:
In Quebec and across Canada, TD online gives its clients access to a wide range of banking services. With a TD debit card, you can use TD’s full suite of banking services.
TD offers several online services:
Viewing your personal accounts with the TD MySpend app to track your monthly spending
Setting up payments and transferring funds from your TD Canada Trust account online with Interac e-Transfer
Using the TD app or EasyWeb to view your latest bills through the epost service from Canada Post
Depositing a cheque with TD Mobile Deposit
TD offers tutorials to learn more about how to carry out all sorts of banking transactions, for every type of profile
TD’s online banking offering is comprehensive, and in Quebec it is backed by a large branch network. More than 2,300 branches and 4,000 ATMs are available across North America.
The online services offered by TD
As a TD online client (TD personal online banking), you can take advantage of many benefits:
24/7 access to TD banking services
Purchases, bill payments and fund transfers online with your TD Access Card and Interac e-Transfer
Access to your accounts online with the TD app or EasyWeb
Sending funds anywhere in the world with TD Global Transfer
Download the TD MySpend app free of charge to manage your spending by linking it to your TD accounts
Download a void cheque from your EasyWeb account with the Direct Deposit Form
Get guidance with the TD Skills app for Amazon Alexa, a voice assistant available in English
Frequently asked questions about TD online
How do I log in to TD EasyWeb online?
To log in to EasyWeb online, you will need to go to the TD home page.
Register if you have not already done so, otherwise enter the information provided by your branch or by a telephone banking specialist.
your username, or your Access Card number.
your temporary password
Log in with that information and set your own password. (A security system will ask for your phone number and email address so it can send you verification codes.)
From your mobile device:
Download the TD mobile banking app
In the side navigation menu, select the Register option
Enter your card number and its expiry date, then select Continue.
Select how you want to receive the verification code, then send it.
Enter your card number and its expiry date, then select Continue.
Select how you want to receive the verification code, then send it.
Enter the code you received, then Next.
Create your password, then Continue.
Accept the electronic access agreement.
Click on Log in, then Ok.
How do I transfer funds to another TD client?
You can transfer funds to another TD client with Interac e-Transfer, and the money arrives within a minute.
With EasyWeb online services or the TD app, you can also send or request funds at any time to anyone who has an email address or mobile number and a bank account with a participating Canadian financial institution.
The recipient receives an email or text message notifying them of the transfer or the request.
How do I make a payment with my mobile device?
TD lets its clients pay for their purchases with their smartphone by holding it over the merchant’s point-of-sale terminal for a few seconds.
To use this service, you need to
be registered for EasyWeb,
hold a compatible TD credit card
use the TD app and select TD Mobile Payment
then link one or more TD credit card accounts to TD Mobile Payment
You will need to select the credit card before each purchase, or choose a default card.
TD Mobile Payment works with Android 4.4 smartphones or later that are equipped with contactless technology.
What do I do if my TD credit card is lost, stolen or damaged?
To lock purchases made with a TD credit card that is lost, stolen, damaged or no longer working:
log in to the TD app
select the credit card, then click on Manage
ATM transactions made with a Canadian dollar credit card and pre-authorized payments will continue to be processed. Credit card payments will still be accepted, as will transfers. Only purchases and payments made with your digital wallet will be locked.
Then call the TD Credit Cards centre right away
at 1-800-983-8472, or
at 1-800-895-4463, or
416-307-7722 (additional charges outside Canada), or
Visit your nearest TD Canada Trust branch.
What are the eligibility criteria for TD credit cards?
To be eligible for a TD credit card, you must:
be a Canadian resident;
have reached the age of majority in your province of residence, which is 19 in Canada (except in Quebec, Ontario, Manitoba, Saskatchewan, Alberta and Prince Edward Island, where the age of majority is 18).
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