Airbus A220 Featured

Introducing the Air Canada A220 & more about the loyalty program

To the point Air Canada unveiled its new Airbus A220 to the media. Naturally, milesopedia was at the event: here are our comments and photos about it!

Air Canada's new Airbus A220

Unveiled to the media on January 15, 2020, the Airbus A220, despite its youth, has a long history behind it!

Air Canada ordered 45 A220-300 (the largest one) in 2016 when the aircraft was still a Bombardier CSeries.

But in 2017, when Bombardier was facing significant difficulties in selling the aircraft (mainly due to pressure from Boeing to heavily tax Mirabel’s sales to U.S. airlines), Airbus came to support the CSeries program by acquiring a 50.01% stake.

Seen by many Canadians as an abandonment of a Canadian technology flagship, however, it was the right decision for Bombardier to ally with the European aerospace giant.

Since then, Airbus has created an assembly line in the United States to circumvent U.S. rules and kept Mirabel’s one to build A220 for other companies like Air Canada. And Airbus has opened its commercial network to sell this great aircraft.

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Airbus A220 - Air Canada

Air Canada went all out for this beautiful day at its head office in Montreal:

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Airbus A220 - Air Canada
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Airbus A220 - Air Canada
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Airbus A220 - Air Canada
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Airbus A220 - Air Canada

Why is the A220 so much talked about?

The Airbus A220 can be summed up in 3 essential points:

  • A Canadian-made aircraft
  • Modern and comfortable for passengers
  • Fuel economy
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Airbus A220 - Air Canada
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Airbus A220 - Air Canada
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Airbus A220 - Air Canada

Made in Canada / Quebec

The Air Canada Airbus A220-300 is manufactured by Airbus Canada (formerly Bombardier’s plant) in Mirabel, Quebec, which employs 2,700 people.

Each A220 has parts from 30 Canadian suppliers!

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Airbus A220 - Air Canada
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Airbus A220 - Air Canada
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Airbus A220 - Air Canada

Fuel economy

Compared to other aircraft, A220 technology reduces fuel consumption by 20 per cent per seat. Fuel efficiency is not insignificant for an airline, both for its profitability and its ecological footprint!

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Airbus A220 - Air Canada
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Airbus A220 - Air Canada
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Airbus A220 - Air Canada

Comfortable for passengers

What we are particularly interested in: the comfort of passengers. As we see the rise of a low-cost airline model adding seats at the expense of passengers’ vital space, the A220 increases the comfort of every passenger!

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Airbus A220 - Air Canada

It is a unique single-aisle aircraft, configured in rows of three and two seats. So there are far fewer “middle seats,” hated by individual travellers!

What’s more, on Swiss, which also operates the aircraft, the middle seat is slightly wider than the others. It remains to be seen if this is also the case on Air Canada!

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Airbus A220 - Air Canada

The cabin of the A220 is very quiet: a great evolution from the Embraer currently operated by Air Canada or even the A319 and A320.

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Airbus A220 - Air Canada - Economy Class

The luggage compartments are gigantic, which is a real plus for passengers travelling with only a “carry-on”!

Conquering new routes

The A220, due to its larger reach and fuel economy, allows airlines to open new routes.

This is the case with Air Canada, making it a strategic aircraft for the airline – especially at a time when the Boeing 737MAX is unusable, also strategic for the company.

For example, Air Canada has already announced the launch of new destinations such as Seattle and San Jose, California.

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Airbus A220 - Air Canada - Cockpit
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Airbus A220 - Air Canada - Cockpit
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Airbus A220 - Air Canada - Cockpit

The airline’s maiden flight takes place on January 16th between Montreal and Calgary.

First, the new aircraft will be assigned to existing domestic and cross-border routes from Montreal and Toronto (including Ottawa, Winnipeg, Calgary, Edmonton and New York La Guardia).

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Mark Galardo - VP Planification du réseau

The company will then tackle new markets, according to Mark Galardo, Air Canada’s Vice President of Network Planning:

The A220 will allow Air Canada to further strengthen our position on transborder and transcontinental markets and be instrumental in our continued growth. The A220 will allow us to further expand our North American network, offering customers new routes and more robust year-round schedules. When connecting through our hubs across Canada onward to international destinations, customers travelling on an A220 will benefit from a virtually seamless cabin experience offering a comparable level of service and comforts as on a widebody aircraft.

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Jean-Francois Léveillé avec

Air Canada's A220 configuration

The Air Canada Airbus A220 has 137 seats in the two-class cabin:

  • 12 Business Class seats (in a 2-2 configuration)
  • 125 seats in Economy Class (in a 3-2 configuration)
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Airbus A220 - Air Canada - Classe affaires
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Airbus A220 - Air Canada - Classe économique

All passengers will have increased personal space (48 cm or 19 inches in economy class) – the widest in Air Canada’s fleet.

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Airbus A220 - Air Canada - Classe économique
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Airbus A220 - Air Canada - Classe économique

In business class, unlike today’s aircraft, the A220 seats offer leg support. This is appreciable for passengers, especially on domestic flights.

However, for a 6-hour transcontinental business class flight, if you have a choice with a wide-body aircraft (such as the B777 or B787), don’t hesitate. You’ll have a more comfortable seat on a widebody aircraft.

But the A220 remains a good upgrade in terms of quality and passenger comfort compared to the ageing fleet of A320 aircraft that fly daily on Air Canada transcontinental flights (such as Montreal – San Francisco).

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Airbus A220 - Air Canada - Classe affaires
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Airbus A220 - Air Canada
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Airbus A220 - Air Canada

In addition, each seat has an in-flight entertainment system with more than 1000 hours of content in 15 languages. And of course, Wi-Fi is available.

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Airbus A220 - Air Canada - Classe économique

Unlike other aircraft, toilets have a comfortable size. And congratulations to Air Canada for thinking of people with reduced mobility with these two toilets that can make one by removing the partition!

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Airbus A220 - Air Canada - toilettes
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Airbus A220 - Air Canada - toilettes

Fun fact

Air Canada’s first A220 aircraft was registered C-GROV in honour of its CEO, Calin ROVinescu.

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Airbus A220 - Air Canada
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Airbus A220 - Air Canada

If you’d like more information about the Air Canada A220, visit this special page.

Aeroplan news

This type of event is also an opportunity to meet different important leaders of the airline.

We had the opportunity to talk with Mark Nasr, Air Canada’s Vice President loyalty and e-Commerce,who is responsible for the new loyalty program.

Everything we announced to you last October is confirmed, including:

  • a hybrid redemption program:
    • Dynamic pricing related to the cash fare for North America, Hawaii and the Caribbean: the more expensive the tickets, the more miles it will take and vice versa. Most seats will be available with miles.
    • a fixed award chart for long-haul flights and on Star Alliance airlines
  • many branded credit cards
    • American Express, CIBC and TD will offer more cards than there are now, and especially with exclusive benefits
  • A better inventory display facilitated by the integration of the Amadeus Altéa system (currently used by 2/3 of the Star Alliance companies).
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Jean-Francois Léveillé avec Mark Nasr

Mark returned to the integration of Air Canada into Amadeus, which was not without harm, although more than 700,000 hours of work invested in this project. Fortunately, he assures that these problems are gradually being resolved and confirms that the new loyalty program will launch in the third quarter.

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Jean-Francois Léveillé avec Mark Nasr

Mark Nasr also provided some clarification on topics that are close to the heart of the milesopedia community:

  • The changes made last summer about the mini-RTW – including the withdrawal of the possibility of a second stop – are only TEMPORARY. They were made mandatory to avoid problems when integrating with the new Amadeus system. Air Canada, therefore, wishes to reinstate this when its new program is released.

It’s good news to consider the return of the 2 stops on a multi-destination ticket. However, we will have to be careful because we do not yet know the number of miles required for this in the new program!

  • The famous Passenger Name Record / PNR that gives passengers headaches (a different PNR according to Star Alliance airlines) will be standardized. For example, when you travel with Star Alliance partner airlines, it will soon be possible to use the PNR given by Air Canada (to check-in or to ask a question to a partner airline about your itinerary). And Air Canada should offer the option to choose your seat if you are travelling with other Star Alliance airlines!


We wish this new Air Canada Airbus A220 a good flight and look forward to flying on board very soon!

Don’t hesitate to come and say what you think in our facebook group or in comments!

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Airbus A220 - Air Canada - merci milesopedia
Come to discuss that topic in our Facebook Group!
Jean-Maximilien Voisine
Jean-Maximilien is an expert in Canada and France about Loyalty programs, Credit cards and Travel. He is the Founding President of Milesopedia.

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