Review: Conrad New York Downtown | Hilton Honors

The hotel has its main entrance on North End Avenue. It doesn’t have its own entrance off the main street, however it is a quieter area of the city being next to the water and near the park, so the traffic is lighter.

The hotel lobby area is beautiful and almost a work of art in itself. It has an open interior space all the way up to the top floor and has the one amenity prized in New York above all others: space.  The amount of free space here is just unparalleled for downtown Manhattan.

Check-in was smooth, but no welcome drink/cold towel service or anything else as you’d expect at a Conrad outside of the United States. Likewise, no upgrade was available for my Diamond status. The staff were all very friendly, though. I chose a welcome benefit of $25/adult for food credit, which we would use to offset our breakfast. With that, we took our keys and proceeded up the elevator to our room. The corridors are open to the main lobby space so you can see all the way down and around the hotel.

There was a nice minibar area with a sink, mirror, coffee/tea amenities, a fully stocked minifridge, a filtered water dispensing machine, and some nice glassware.

Two closets featured extra bedding, slippers, an ironing board, and an umbrella.

The bathroom featured separate toilet/sink and showers areas. The fixtures were all solid quality and there were plenty of Mojave Ghost toiletry products. Here I’ll give a standing ovation to the hotel to have the soap products in large, refillable containers instead of single-use disposable plastic bottles. Finally North America is moving away from this wasteful trend.

The shower itself was fantastic – all marble interior, terrific water pressure, and featured two different heads including a waterfall. Two very comfy adult bathrobes were provided.

The high floor gave a view over downtown New York.

The hotel has two outlets for dining. The first is ATRIO, the wine bar & restaurant featuring American cuisine. This serves breakfast, lunch, and supper, and has a bar area for drinks in the evening. This is where we had our breakfast each morning which was a hit with the whole family. While not complementary, our Diamond status gave us a $50 credit each morning for it.

Weather permitting, there is also a fun rooftop bar called the Loopy Doopy which serves up cocktails while people can see the evening sights of the Hudson River area and New Jersey across it.

There is a small gym on site which has some free weights and cardio equipment.

The hotel also has a deal with the Asphalt Green which is a sports and fitness center located just across the street. Their facilities include a pool, fitness center, basketball court, and turf field.

While we didn’t spend a great deal of time at the hotel, we did interact with several members of the staff who were all very friendly and helpful. There was a minor problem with my bill which the front desk was happy to fix efficiently, the lobby concierge was quite forthcoming with suggestions for touring around downtown and going to view the statue of liberty, and the food & beverage staff in the restaurant were all great.

In addition to this, when we arrived I asked for housekeeping to make up the sofa bed where our two daughters would sleep. The fellow who arrived was extremely nice, and we ended up with a fully prepared bed, two child’s bathrobes, and two little Conrad stuffed animals for them. Definitively a hit with the kids!

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