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How The Hotel Collection from American Express works

To the point Here's everything you need to know about The Hotel Collection, the program American Express offers its cardholders to enjoy practical benefits at the hotel.

The Hotel Collection from American Express

The Hotel Collection from American Express could be the solution if you’re looking for a luxurious travel experience. The Hotel Collection comprises over 700 hotels and resorts in some 30 countries around the world.

This option offers a range of unique benefits and distinctive features with these eligible American Express cards:

To benefit from The Hotel Collection, you must stay at least two consecutive nights in a participating hotel. Then you’ll get the following favors:

  • US$100 hotel credit to be used to pay for a meal, spa treatments or leisure activities charged to the room account;
  • Room category upgrade (subject to availability).

You can then use your American Express Membership Rewards points to pay for your stay, or you can pay in cash. Payment must be made in full with an eligible American Express card.

What’s more, the annual travel credit on an American Express card can also be combined to pay less when booking with The Hotel Collection!

As a result, you’ll have :

The Hotel Collection by American Express should not be confused with Fine Hotels & Resorts by American Express, as the two are completely different.

Fine Hotels & Resorts is reserved only for holders of the American Express Platinum Card® or the Business Platinum Card® from American Express and offers many more advantages (minimum one-night stay, free breakfast, free Wi-Fi and late check-out, upgrade, credit for certain services or meals, etc.).

US$100 hotel credit with The Hotel Collection

American Express cardholders will receive a credit of $1 for each eligible dollar spent, up to a maximum of US$100. It will be paid in US dollars or the equivalent in local currency, depending on the exchange rate on the day of arrival.

Make the most of it, because this credit is lost if you don’t use it all!

The credit will be deducted from the final bill upon departure from the hotel. On arrival, ask about the services where you can use your US$100 credit, as it varies according to the establishment and the facilities available.

The limit is a credit of US$100 per room per stay.

Room upgrade

Superior rooms are subject to availability upon arrival at the hotel.

There is therefore no guarantee of an upgrade, and you will only find out at check-in.

How to book with The Hotel Collection

On The Hotel Collection by American Express website, enter the name of your destination or hotel, along with the desired dates, and click on Search.

Accueil Hotel collection FR

Choose the hotel and room you want. The price shown represents the average room rate per night, including taxes.

Prix Humaniti hotel collection FR

When you click on the Selected box, you will have the option of paying now or at the hotel. You will then be directed to the reservation page, where you can use your Membership Rewards points to pay for your stay, choose to use your annual travel credit if applicable, and confirm your reservation.

With a reservation via The Hotel Collection by American Express, you can give your loyalty program membership number at check-in. Normally, you do not receive elite nights or points when a reservation is made via a third-party site. But sometimes with The Hotel Collection, yes!

Is The Hotel Collection worth it?

Before booking, be sure to check the hotel’s website to see if you’re getting a good deal.

For example, for the Hotel Humaniti Montréal, Autograph Collection, the standard price of $355 for the same room with taxes is the same as that found on The Hotel Collection website.

Humaniti King FR

However, there may be a special offer on the hotel website that makes the stay cheaper. A search on the Marriott Bonvoy website for the Humaniti Hotel reveals a special offer of $284 per night.

In this case, it may be more advantageous to book directly on the hotel’s website, as this saves $142 for the 2 nights. Calculate to see if the $100 US credit (or about $137 CAD) is worth it.

Bottom Line

The Hotel Collection from American Express is a solution that allows travelers to experience exceptional stays with a little extra.

The important thing is to make sure that the savings and benefits are real for you!

Come to discuss that topic in our Facebook Group!
Caroline Tremblay
I'm Caroline, a loyalty program specialist! I use my points to travel more often and at a lower price with my spouse and our two children. I'm passionate about writing about the latest rewards news and how to put more points in your pocket.

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