Review: Hotel Lac Brome | Best Western Signature Collection

Item: Hotel Lac Brome
Rating: 7
Author: Jean-François Léveillé

Peaceful lakeside location
Spa, steam room, and outdoor hot tubs

Room with limited storage
Simple breakfast

For this getaway to Lac Brome, I made an exception and set aside my loyalty to Marriott and my Bonvoy Titanium status. Best Western was running two very attractive promotions: a 5,000-point bonus for every two-night stay and a gift-card offer with 20% extra value. This is exactly the kind of opportunity that is worth monitoring when optimizing loyalty programs: in this case, I saved 20% on my booking while also earning a worthwhile points bonus.

By also taking advantage of Best Western’s hotel status match, I immediately obtained the equivalent of Diamond Select, an optimal way to maximize the experience from the very first visit. And since Best Western is a brand that is sometimes overlooked even though many of its properties hold pleasant surprises, Lac Brome (a region with no Marriott options) was an ideal opportunity to test their Signature Collection lineup in a natural setting that I already enjoy a great deal.

Booking

At the time of our visit, the room rate was CAD 160 per night or 20,000 Best Western Rewards points. As the hotel has only recently joined the Best Western group, being able to book with points is a new option, which adds extra appeal for program members. For my part, I took advantage of the gift-card promotion: by purchasing three $100 certificates, I received three $20 bonus certificates, which allowed me to save 20% on the cash booking.

Arrival

Location

The Hotel Lac Brome, BW Signature Collection is located directly on the shores of Lac Brome, in a peaceful natural setting in the heart of the Eastern Townships. The immediate surroundings are fairly rural and quiet, ideal for those seeking a relaxing getaway with beautiful views of the water and nature. While the hotel is not within walking distance of a lively downtown core, it offers direct access to outdoor activities such as lakeside walks, kayaking, and cycling. Picturesque villages in the area, such as Knowlton with its shops, cafés, and galleries, are only a few minutes’ drive away, making it easy to combine lakeside relaxation with local discoveries.

Check-In and Lobby

Upon arrival, we were able to take advantage of free parking, available at the front or back of the hotel, which greatly simplifies access. The lobby is directly accessible from the entrance and offers a charming, welcoming space, enhanced by an inviting fireplace, perfect for relaxing. Since we visited in December, the holiday atmosphere was very pleasant, with nutcrackers and a decorated tree adding a festive touch.

The hotel was fully booked due to a private event (a wedding) on Saturday evening, so it was not possible to receive an upgrade. We were accommodated in a standard superior room, functional and comfortable, but one that does not reflect the property’s full potential. The hotel does offer more appealing options, such as rooms with a fireplace or mezzanine suites on the second floor, which provide additional space and comfort.

Room

The base room is modern, clean, and functional. The queen bed is comfortable, and the desk is well designed for a few hours of work or reading. Storage space is limited, with only a closet at the entrance and no additional drawer furniture. The bathroom is simple, with a shower only and no counter space around the sink. The television is standard, suitable for casual viewing, and the extras include a capsule espresso machine and a large mini fridge. All rooms feature a large patio door leading to a balcony, providing natural light and lake views. The hotel is dog friendly, which is a plus for travellers with pets. Overall, the room serves its purpose well: sleeping, getting some work done, and enjoying the balcony.

Restaurants

The hotel offers two distinct dining areas, each with its own atmosphere and purpose.

Breakfast

Located on the ground floor, the breakfast area is simple and functional. It operates as a self-serve continental buffet, with no table service. The selection is adequate, including soft-boiled eggs, yogurt, croissants, toast, fruit, and cheese, with only drip coffee available. There are no hot dishes or elevated options, but it is sufficient to start the day. The experience is straightforward and efficient, though it is not a standout feature of the hotel.

Restaurant and bar

On the ground floor, across from the front desk, you will find the restaurant “Un vrai délice,” which offers table service as well as a bar option. It is open on Fridays and Saturdays only, from 5:00 p.m. to 9:00 p.m. We did not have the opportunity to dine there during our stay, but the space is well appointed and inviting, making it worth a return visit to try the menu.

Other Services

Gym

The hotel’s fitness room is simple but pleasant. The space is bright and well ventilated, making it comfortable even for a quick workout. The equipment is functional and in good condition, sufficient for a basic cardio or strength training session. For a hotel in this category, it is adequate, though it is not a defining feature of the property.

SPA

The spa is a true highlight of the hotel. The space is expansive, larger than what is typically found in properties of this category. It features a steam room, an indoor hot tub, and two outdoor whirlpools, all thoughtfully designed in a pleasant setting. A beautiful veranda overlooks the outdoors, adding natural light and a calming atmosphere. The ambiance is relaxing and inviting, ideal for unwinding after an active day or simply enjoying a quiet moment. The sensory experience, combining heat, water, and natural light, makes the spa a genuine retreat within the hotel.

Around the Hotel

The Hôtel Lac Brome benefits from a very pleasant natural location directly on the shores of Lac Brome, in a quiet environment that invites you to disconnect from everyday life. During our visit in December, we enjoyed the proximity of Mont-Orford National Park, a vast protected area where you can hike, cross-country ski, or simply walk in the snow surrounded by nature.

Even though we were already familiar with Canard du Lac Brome products, it was our first time visiting the on-site store. The experience truly lives up to its reputation: you can discover a great selection of exclusive products, sample preparations on site, and leave with unique gourmet souvenirs. For lovers of local gastronomy and fine products, it is a stop that is truly worth the detour and enhances the overall stay.

The region offers a great balance between outdoor activities and local discoveries, and that combination truly charmed us. It is a destination where you feel at ease both for a nature break and for more active exploration, and we will very likely return in the summer to discover other facets of this beautiful region.

JF - Hotel Lac Brome Best - Vue du lac Hiver

Booking With National Bank Points

For travellers who value freedom and simplicity over a specific hotel program, flexible points are often a strategic option. You can completely erase the cost of a stay with the flexible points from the National Bank World Elite Mastercard.

Your À la carte Rewards points can be used to reimburse an eligible travel expense after purchase or to book through the National Bank travel platform.

How Many Points Do You Need?

Points are generally worth about 1¢ each when applied to travel expenses:

$200 = about 20,000 points
$500 = about 50,000 points
$1,000 = about 100,000 points

The advantage is simple: no hotel categories, no chain restrictions and total flexibility. You book the hotel of your choice, then apply your points to reduce or wipe out the bill.

ExclusiveCompare

National Bank World Elite^® Mastercard^®

National Bank NBC RewardsFirst-Year Annual Fee Rebate

Annual fee: $0 $150No annual fee the first year; No annual fee the first year
Our valuation: $150Milesopedia first-year estimate First-year valueAnnual fee rebated$150Total$150Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.; Milesopedia first-year estimateFirst-year valueAnnual fee rebated$150Total$150Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer: First Year Annual Fee Rebate; $150 annual fee rebated; Ends Nov 4, 2026

With Milesopedia, take advantage of an exclusive offer: your first-year annual fees are refunded with the National Bank World Elite Mastercard. This offer is exclusively available on the Milesopedia network, from June 30 to November 4, 2026.

Refund of the first-year annual fee (a $150 value) for the primary cardholder. This fee is charged to your new card account, then refunded as a credit on your statement within five months of opening your account, provided it remains open and in good standing.

The National Bank World Elite Mastercard is the best Mastercard credit card offered by NBC.

With this card, you earn up to 5 points per dollar on your purchases:

5 points per dollar for groceries and restaurants
2 points per dollar on gas and electric recharge purchases
2 points per dollar on recurring bills
2 points per dollar on À la carte Travel
1 point per dollar for all other purchases

And since it’s an NBC mycredit Mastercard, you can use it at Costco.

With this card, you have access to a $150 annual travel credit that you can use in any of these categories:

Airport parking
Baggage fees
Seat selection
Access to airport lounges
Airline ticket upgrades

What’s more, you can enjoy access to DragonPass airport lounges and unlimited access to the National Bank Lounge at Montreal-Trudeau.

Finally, Milesopedia has named the National Bank World Elite Mastercard as the Best Travel Credit Card in 2023, 2024, 2025, and 2026.

Legal

^® Mastercard and World Elite are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated. National Bank is an authorized user.

^® The À LA CARTE REWARDS logo is a registered trademark of National Bank of Canada.

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^TM À LA CARTE TRAVEL is a trademark of National Bank of Canada. The À la carte Travel agency is owned by Transat Distribution Canada Inc. and holds a Quebec permit (No. 753141).

^TM À LA CARTE REWARDS is a trademark of National Bank of Canada.

^® THE TOTAL, THE CONNECTED and NATIONAL BANK are registered trademarks of National Bank of Canada.

* Mastercard^® World Elite^®

The National Bank^® World Elite^® Mastercard^® credit card was voted best Mastercard credit card by Milesopedia in 2026, 2025 and 2024.

The National Bank^® World Elite^® Mastercard^® credit card was voted best travel credit card by Milesopedia in 2026, 2025 and 2024.

Every year, Milesopedia reviews credit card offers from major financial institutions and establishes its Ranking based on over 150 criteria such as fees, welcome offer, minimum income required, number of points per category, account credits, insurance, airport lounge access, etc.

Certain restrictions apply. For more information, see the Rewards Plan section or the Plan Rules applicable to point accumulation.
Grace period:
No interest is charged on purchases made during the month if the cardholder pays the full balance of their account within twenty-one (21) days of the statement date. This grace period does not apply to cash advances and balance transfers. Minimum payment: if your account balance is less than $10, you must pay the balance in full. If you reside in the province of Quebec, your minimum payment is 5% of your account balance plus any overdue amount, or $10, whichever is greater. If you reside outside Quebec, your minimum payment is 2.5% of the credit card account balance plus any overdue amount, or $10, whichever is greater. Account statement: an account statement is sent monthly.
Table of examples of credit fees calculated over a 30-day period

Annual interest rate $500 $3,000

22.49% $9.24 $55.45

20.99% $8.63 $51.76

13.2% $5.53 $33.16

9.2% $3.78 $22.68

*Variable interest rate in effect as of September 1, 2021.
Balance transfers and cash advances are subject to National Bank credit approval. Each amount transferred cannot be less than $250.
Exclusive to World Elite Mastercard cardholders. Presentation of the physical credit card and boarding pass is required to access the lounge.
The National Bank^® Lounge is accessible to customers traveling on international flights only (excluding flights to Canada and the United States).
You benefit from free and unlimited access with one guest and two children aged 12 and under.
Until October 4, 2026 (date subject to change), customers can enter the National Bank Lounge three hours before their flight departure time. From October 5, 2026 (date subject to change), access will be authorized for a maximum duration of 2 hours (3 hours for customers who hold a Private Banking 1859^® World Elite^® Mastercard^® credit card).
National Bank customers who are not World Elite ^® Mastercard ^® cardholders can also access the current lounge based on current rates and benefit from a 25 % discount on these rates :
63,24 $ taxes included for adults (excluding discount)
$40.24 taxes included for children aged 2 to 12 (excluding discount)
free for children under 2 (excluding discount)
The entry fee is subject to change without notice and is the responsibility of the lounge operator.
Subject to providing the required supporting documents in the manner and within the prescribed timeframe. Certain conditions may apply. Only the primary cardholder of a National Bank World Elite Mastercard (Cardholder) whose account is in good standing can request a « Travel Fee Reimbursement ». « Account in good standing » means an account linked to the credit card that does not violate the Credit Card Agreement in any way and on which no restrictions apply. For example, and without limitation, the associated annual fees must have been paid in full. The maximum reimbursement of $150 can be requested from January 1 to December 31 of each year.
Eligible expenses are:
airport parking
baggage fees
seat selection
airport lounge access worldwide
airline ticket upgrades
A reimbursement request must be made within 60 days of the purchase date. Travel expenses must be charged to the National Bank World Elite Mastercard credit card account. The maximum reimbursement of $150 is applicable per account. Please allow up to 7 business days for the reimbursement to be processed from the date your request is submitted. National Bank reserves the right to request additional supporting documents for validation purposes (e.g., invoices). You must keep all receipts and supporting documents for a period of 12 months from the date you made your reimbursement request. An unused reimbursement in one year cannot be carried over to the next year. You can make your request online at rewards.nbc.ca or by calling 1-800-341-8083 (toll-free) for an agent to assist you with your travel fee reimbursement request.
Point accumulation on grocery and restaurant spending depends on the total gross monthly amount charged to the credit card account, across all categories. Earn 5 points per dollar spent on eligible grocery and restaurant purchases. The 5 points per dollar accumulation is valid for the first $2,500 of gross monthly purchases charged to the account. Beyond this amount, eligible grocery and restaurant spending will earn 2 points per dollar. The calculation of the gross monthly purchase amount is based on monthly billing. A grocery purchase means a purchase made at a merchant whose primary business is selling food, such as a grocery store, delicatessen, supermarket, fruit store, or specialty food store. Meal kit subscriptions and meal delivery services are eligible. Therefore, this definition excludes, among others, retail stores and big-box stores whose primary business is selling non-food items. Some merchants may sell products or services identical or similar to those of eligible merchants, or are separate merchants located on the same premises as eligible merchants, but are classified by Mastercard in different categories. Purchases made from other merchants only earn base reward points. A restaurant purchase means a purchase made at a restaurant, including quick-service restaurants, bars, discotheques, nightclubs, and taverns. To view the full list of Mastercard codes associated with eligible merchants, download the À la carte Rewards Plan^® terms and conditions document.
These protections apply if the purchases or rental are paid for in part with the card before departure, except, if applicable, for out-of-province medical-hospital insurance for which it is not necessary to charge the purchase of an à la carte trip and for baggage delay protection where the full cost of transport must have been charged to the card. All these protections apply to the primary cardholder, their spouse and/or their dependent children when they (spouse and dependent children) travel with the cardholder. Extended warranties apply to most new items purchased with the card, in Canada or abroad, provided the manufacturer’s warranty exists and is valid in Canada. Certain conditions, limitations and restrictions apply. For more information and details regarding your insurance coverage, please consult the insurance certificate linked to your card.
Subject to credit approval by National Bank.
Certain conditions apply. Visit mastercard.ca for more information. See all credit card terms and conditions.
To earn 2 points per dollar spent, you must pay for your gas or electric charging purchases at a gas station or certain big-box stores. Some merchants may sell products or services identical or similar to those of eligible merchants, or are separate merchants located on the same premises as eligible merchants, but are classified by Mastercard in different categories. Purchases made from other merchants only earn base reward points. To view the full list of Mastercard codes associated with eligible merchants, download the À la carte Rewards Plan^® terms and conditions document.
Recurring bill payments are defined as payments made monthly or regularly that are automatically charged by the merchant to your National Bank World Elite Mastercard. Not all merchants offer recurring payments, and not all recurring payments are considered recurring bill payments. Therefore, some payments may not qualify for accelerated reward points.
To earn 2 points per dollar spent, you must pay for your eligible purchases through the À la carte Travel^TM agency section of our À la carte Rewards^TM site.
For example, if you spend $400 monthly on groceries, $200 on gas, $100 on recurring bills and $150 on other purchases, the $850 spent will generate 2,750 points, broken down as follows: 2,000 points for grocery spending (since the total gross monthly amount is $850, which is less than $2,500), 400 points for gas spending, 200 points for recurring bills and 150 points for other purchases.
Insurance up to $1,000 in case of breakage, loss or theft of mobile devices for a maximum period of 2 years following the date of purchase. Subject to purchasing the device with the National Bank World Elite Mastercard or a phone service subscription paid by recurring payments from your National Bank Platinum Mastercard starting September 1, 2022. For all conditions, please consult the insurance certificate linked to your card.

Annual interest rate	$500	$3,000
22.49%	$9.24	$55.45
20.99%	$8.63	$51.76
13.2%	$5.53	$33.16
9.2%	$3.78	$22.68

Annual fee

Primary card$150

Additional card$50

Annual income required

Individual$80,000

Household$150,000

Conversion fees

2.5%

Earning rate

5xRestaurants
5xGroceries
2xTravel
2xBills & recurring payments
2xGas & EV
1xAll spending

Value

1st Year Value$778

2nd Year Value$923

Card benefits

Airport lounge access$400

Travel creditsIncluded

Travel insurance

Travel medical (under 55)Up to $5,000,000 / 60 days

Travel medical (55-64)Up to $5,000,000 / 31 days

Travel medical (65+)Up to $5,000,000 / 15 days

Trip CancellationUp to $2,500

Trip InterruptionUp to $5,000

Delayed BaggageUp to $500

Lost BaggageUp to $1,000

Flight DelayUp to $500

Travel AccidentIncluded

Purchase protection

Purchase ProtectionIncluded

Extended Warranty+2 years

Mobile DeviceUp to $1,000 / 2 years

Auto Rental CollisionUp to $65,000 / 48 days

Add the Annual Travel Credit

The card also includes a $150 annual travel credit, which is automatically applied to eligible expenses.

By combining this credit with the points you’ve earned, you can cover a large part, or even all, of a stay in the first year.

National Bank World Elite Mastercard: How to Get the $150 Travel Reimbursement

Overall Impression

Overall, my stay at the Hotel Lac Brome was very enjoyable. The property benefits from an ideal natural lakeside location, with a charming, welcoming lobby enhanced by a fireplace and a festive atmosphere in December. The staff are welcoming, and the standard superior room, while simple, was functional and comfortable.

Highlights include the spa and steam room, as well as the outdoor hot tubs, which offer a relaxing and enjoyable experience. The room is clean and well equipped, with a comfortable bed, a functional desk, and a balcony overlooking the lake. The continental breakfast is adequate.

In summary, the Hotel Lac Brome is a great find in a charming natural region. Although we stayed in December, the experience suggests that summer would be just as enjoyable, and we will very likely return to fully enjoy the area and its activities.

FAQ – Hotel Lac Brome

Where is Hotel Lac Brome located and what is its setting like?

The hotel is located directly on the shores of Lac Brome, in a peaceful setting in the heart of the Eastern Townships. It offers easy access to outdoor activities such as hiking, kayaking, paddleboarding, cycling, and exploring the picturesque nearby villages.

Does the hotel accept dogs?

Yes, the Hotel Lac Brome welcomes dogs, making it an ideal option for travellers with a pet.

What types of rooms are available and what amenities do they offer?

Rooms feature king or queen beds, a functional desk, a large patio door opening onto a balcony, a large mini-fridge, and a capsule espresso machine. Some rooms offer fireplaces or mezzanine suites for added comfort.

What wellness and leisure facilities does the hotel offer?

The hotel features a full spa with a steam room, an indoor spa, and two outdoor hot tubs, as well as a bright, well-equipped fitness room. These spaces offer a relaxing and enjoyable experience for unwinding or working out.

Are there any on-site dining options?

Yes, the hotel offers:

Continental breakfast on the first floor, a simple and efficient buffet
“Un vrai délice” restaurant on the ground floor, open Friday and Saturday evenings, with table service and a bar.

Does the hotel offer parking, and how do you access it?

Parking is free and available at the front and back of the hotel, making access and convenience easy for guests.

Can you use Best Western Rewards points to book?

Yes, the hotel recently joined the Best Western Signature Collection, and it is now possible to book using points.

Is the hotel suitable for a family or romantic stay?

The calm natural setting, combined with the spa facilities and comfortable rooms, makes it an ideal destination for a romantic stay or a short family getaway.