How to obtain a Desjardins void cheque on AccèsD

Instead of writing « VOID » by hand on a paper cheque, did you know that you can quickly and easily obtain a Desjardins void cheque on AccèsD? In this article, we explain how to obtain a void cheque online or on the mobile app. We also explain how to read the information printed on your Desjardins void cheque.
What is a void cheque?
A void cheque is a copy of a cheque used to share your banking information with a third party. For example, with your employer so it can deposit your pay directly into your account. Or with a service provider or a lender so it can withdraw money from your chequing account to cover your monthly payments (car loan, telecom bill, etc.).
Your void cheque, whether it comes from Desjardins or another financial institution, contains the following information:
- Five-digit transit number (or identification number)
- Three-digit institution number
- Account number (the number of digits can vary from one financial institution to another) or caisse folio number
- Name and address of the financial institution
What is a transit number?
The transit number (or identification number) has five digits. It corresponds to the number of the bank branch. Combined with the three-digit institution number and the account number (which has a variable number of digits), it identifies a bank account precisely.
What is an institution number?
The institution number has three digits and corresponds to the number of the financial institution. It appears after the transit number (or identification number) at the bottom of the cheque. For Desjardins caisses in Quebec, the three-digit institution number is 815.
How to find your Desjardins void cheque
Here are the steps to find your Desjardins void cheque on the AccèsD online and mobile services.
Steps to obtain your void cheque on the AccèsD mobile app
Open the AccèsD mobile app and follow these steps:
- Select your bank account
- Tap « Manage card »
- In the « Information » tab, tap « Void cheque »
- Download your Desjardins void cheque in PDF format
You can then email your Desjardins void cheque to your employer or your service provider.


Steps to obtain your void cheque on the AccèsD online services
Open your web browser, go to the AccèsD website and follow these steps:
- Log in to your account with your user ID and your password
- Select your bank account
- Select « More options » (on the right)
- Click « Void cheque »
- Download your Desjardins void cheque in PDF format

How to read and understand the information on your Desjardins void cheque
In addition to your home address and the address of your bank branch, your Desjardins void cheque shows the following details: transit number (or identification number), institution number and account number. Here is a closer look at each of them.
Home address
Your Desjardins void cheque usually shows your home address, in the upper left corner.
Address of your bank branch
Your Desjardins void cheque shows the address of the Desjardins caisse branch your bank account is attached to.
Transit number of your Desjardins caisse
The transit number (or identification number) has five digits and identifies the Desjardins caisse branch your bank account is attached to.
Institution number
The institution number has three digits and identifies your financial institution. For Desjardins caisses in Quebec, the three-digit institution number is 815.
Account number or folio number
The account number (or folio number) has seven digits and appears after the institution number at the bottom of your Desjardins void cheque.
Conclusion
In short, the AccèsD online and mobile services let you obtain a Desjardins void cheque quickly and easily. The AccèsD portal also gives access to several other services, such as viewing your Desjardins chequing account and your Desjardins credit card. You can also check your Equifax and TransUnion credit score free of charge.
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Where can you find your Desjardins void cheque?
You can find your Desjardins void cheque quickly on the AccèsD online and mobile services. Follow the few steps explained in this article.
Where is the account number on a Desjardins void cheque?
Your account number appears at the bottom right of your Desjardins void cheque. It has seven digits and comes after the three-digit institution number (815 for Desjardins caisses in Quebec).
How do you find the check digit of your Desjardins account?
On your Desjardins void cheque, the last digit is the check digit. It is part of your seven-digit account number.
How do you get your Desjardins account number?
The AccèsD online and mobile services show your bank account number. You can also find it on your Desjardins cheques. It has seven digits and appears after the institution number at the bottom of the cheque.
How do you reach Desjardins customer service?
To reach Desjardins customer service, call 514 224-7737 (514 CAISSES) for Montreal and the surrounding area, or 1 800 224-7737 (1 800 CAISSES) elsewhere in Canada and in the United States. If you are a Desjardins member, you can also book an appointment in person, by phone or by video by logging in to AccèsD.
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