Are you looking for information on an online Desjardins bank account and want to know if Desjardins is the right online bank for you? In this guide, you’ll learn everything about the Desjardins online Movement:
The best Desjardins bank account offers
Desjardins offers 3 levels of chequing accounts:
In addition, Desjardins offers chequing accounts for specific profiles:
- the Youth Profit account for young people (21 and under)
- the Strategic account for students (ages 22 to 25)
Desjardins Essential Savings Account
The Desjardins Savings Account with Transactions is the essential account with which you can manage your finances with Desjardins Online. This chequing account is:
- No interest paid on the account
- No minimum monthly balance required
- With applicable fees on current transactions applicables
The Desjardins Chequing Account for your US dollar transactions
With the Desjardins Growing Yield US Dollar Account, you can manage your finances for your US dollar transactions with Desjardins Online:
- Interest-bearing Chequing Account
- No service fees for your current transactions if minimum monthly balance of $1,000
- Interest paid
The Desjardins Superior Yield Account
With the Desjardins High-Yield Account, you can manage your finances with Desjardins Online if you maintain a high balance:
- Get a superior yield
- No service fees for current transactions if minimum balance of $25,000
- With interest rate paid, based on balance maintained
Our review of Desjardins Online Bank
In Quebec and elsewhere in Canada, Desjardins Online offers many banking services to its clients. By holding a Desjardins debit card (Desjardins access card), you can access Desjardins banking services.
Several online and mobile services are offered by Desjardins Bank in AccèsD.
AccèsD is the simplest and fastest Desjardins Internet and mobile service to manage your finances from anywhere, at any time, and securely. You can access automated phone services if you don’t have a computer.
Services provided include:
- checking your account balances
- paying your bills
- repaying your line of credit
- transferring funds
Desjardins’ online banking services offer is comprehensive, particularly in Quebec, with many Desjardins branches present and offers interesting solutions for young people and students.
Online services offered by Desjardins
As a client of a Desjardins Caisse, you can benefit from many advantages:
- Automated services available 24/7 on AccèsD free of charge across Canada and the United States
- Viewing your Desjardins chequing or savings accounts and managing your accounts
- Your financial transactions free of charge, anywhere in the world, at any time
- Pay bills or send money from your Desjardins online account with Interac e-Transfer
- Desjardins Mobile Services app for smartphones to manage your accounts anywhere
- Place a stop payment on one or more pre-authorized payments or cheques
- Sign up for direct deposit and receive money
- Obtain a void cheque, order a chequebook, or view images of your cheques
- Block your credit card, reactivate it, or request a replacement card if yours is defective
- Get a budget management tool
- Get a global overview of your insurance policies
- Make investments
Frequently asked questions about Desjardins
How can I get my Desjardins Access Card?
To receive your Desjardins Access Card, you can request it:
- by phone: 514 224-7737 (Montreal and surrounding areas) or 1 800 224-7737 (Canada and United States)
- at a Caisse, by making an appointment with an advisor online or by phone.
Among other things, this card will allow you to make purchases by direct payment, pay for purchases of $100 or less with Interac Flash, or manage your finances using the AccèsD online service.
I lost my Desjardins credit card: what should I do?
If your credit card is lost, stolen, used maliciously, or retained by an ATM:
- Block the use of your credit card or prepaid card with your AccèsD mobile app
- Under Quick Access, go to My Accounts
- Under Cards, Loans and Lines of Credit, select the card in question
- Under Card Details, select Information then Manage Card
- Next to Suspend Card, slide the button to the right
- Accept the Terms of Use
(Your card can be reactivated at any time by sliding the button to the left)
- Notify a Desjardins advisor promptly at 514-397-4415 (Montreal and surrounding areas) or at 1-800-363-3380 (Canada and United States)
If your debit card is lost, stolen, or defective, notify an advisor quickly at:
- 514 281-9289 – Montreal and surrounding areas
- 1 800 361-5121 – Canada and United States
How to get a Desjardins void cheque?
You can get a free Desjardins void cheque with your account details by logging into AccèsD:
- Click on More Options in the right-hand menu
- Select Void Cheque
- In the table, click on the Void Cheque link
How to contact Desjardins Bank?
You can contact Desjardins in several ways as a Caisse member:
- Via Desjardins’ AccèsD secure messaging inbox
- By email via Desjardins’ contact form
- By visiting one of Desjardins Bank’s branches
- Call 514 224-7737 (Montreal and surrounding areas) or 1 800 224-7737 (elsewhere in Canada and the United States)
What are the Desjardins credit cards?
Desjardins Bank offers many credit cards. Consult our page dedicated to the best Desjardins credit card offers.
How to open a Desjardins online account?
Go to the next page and fill out the Desjardins form. In 10 minutes, you will have created your online account. You may be asked to visit a Caisse to finalize your application.
Can I open a Desjardins online account before arriving in Canada?
It’s possible. Go to the next page and fill out the Desjardins form. An advisor will then contact you. You will be asked to visit a Caisse to finalize your application upon your arrival in Canada.
How to close a Desjardins online account?
Your Desjardins account can be closed remotely by sending your request by email to your advisor or by mail with:
- your first name, last name, account number, address, and phone number,
- fund transfer authorization (to be requested from your advisor beforehand),
- an ID,
- a copy of your bank account information (RIB) where you wish to have the funds transferred.
Where to find your Desjardins account number?
Your Desjardins account number can be found on your cheques. Look at the last line of one of your cheques and the 3rd series of numbers, after the institution number.