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Review: Emirates A380 Business Class | Dubai – Singapore

  • Business
Review: Emirates A380 Business Class | Dubai – Singapore

Note9.2/10

Flight Carrier
Emirates
Departing Airport
Dubai International Airport
Arrival Airport
Singapore Changi Airport
Flight Number
EK352
Duration
6:54
Aircraft
Airbus A380
Cabin Class
Business Class
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After a first flight in Emirates business class on a Boeing 777 between Nice and Dubai, followed by a short night at the Element Dubai Airport, I am back at the Airport. We’re heading for Singapore on board an Emirates Airbus A380 in business class.

This itinerary is part of my trip to Southeast Asia at the end of January 2023. You can read this article to understand how I booked this flight with Aeroplan points.

Emirates A380 Business Class – Boarding

You can theoretically access your gate directly from the lounge when you are in the Emirates lounges in Dubai. In this case, my flight to Singapore was scheduled to leave from gate A4.

However, a problem with the door elevator at boarding time prevented passengers from getting off the lounge. So we had to return to the reception and then go to gate A4 to board with the economy class passengers.

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For those unfamiliar with Dubai Airport, it is a « short » walk of about 15 minutes! The lounge is huge and spread out over the entire length of the terminal.

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However, after this walk, check-in was immediate, and business class passengers could board on the first level, allowing them to go up the A380’s staircase, passing through First Class.

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Emirates A380 Business Class – Cabin

The Emirates A380’s business-class cabin is vast, with 76 seats. It covers the second part of the second floor of the A380 (the First Class occupies the first part).

Review: Emirates A380 Business Class | Dubai - Singapore - dxb-cdg- emirates f----

The business class is divided into 2 sections:

  • the main cabin with 15 rows
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  • a mini-cabin with 4 rows
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And at the end of the aircraft, you will find the bar open to First and Business Class passengers:

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The choice of seat will depend greatly on your needs.

  • If you want to be close to the bar, choose the mini-cabin. However, expect a lot of traffic (both from passengers accessing the lavatories or the bar and flight attendants during the service). And the noise of the reactors is more present as far as I could notice.
  • If you are travelling alone, choose seats A or K. These are the seats that offer the most privacy with the console on the aisle side (while individual seats B and J have their console on the window side)
  • If you want to be served first, choose a seat between rows 9 and 16 because Emirates service is done in 2 times (the first time for rows 9 to 16, the second time for rows 17 to 26)
  • If you are traveling as a couple, choose the E and F seats, commonly called « Honeymoon » seats. They are in the center of the cabin and placed against each other (you can even get a Polaroid picture)
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  • If you want a bad seat: choose options D and G. You’ll be exposed to the aisle and won’t have any windows to yourself!
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For this flight, I chose the 9K seat:

  • At the front of the cabin
  • Served first
  • Isolated and close to the windows
Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-06

Emirates A380 Business Class – Seat

Unlike the Boeing 777, Emirates’ business class seat on the Airbus A380 provides a comfortable living space.

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The great advantage of the window seats is the large storage compartments: up to 3 compartments per seat!

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And each of these storages is huge: as proof, I could place my Macbook Pro 16 inches, an external screen Asus ZenScreen, a pocket of accessories, and there was still room for the comforter!

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Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-23

If you need additional storage, a pocket is also available under the screen.

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The console in Emirates’ business class seat on board the Airbus A380 includes a mini-bar, a detachable screen, a wired remote control and all the usual connections (USB, HDMI, 110V). The only thing missing is a USB-C port (available on the Boeing 777).

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The power controls on Emirates’ business class seat on the Airbus A380 are located along the center console. Not only can you recline your seat in different positions (including a 180-degree bed position), but you can also move it forward and backward. This can be convenient for meals or when working on your computer.

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The table tray is gigantic. However, it unfolds in one piece, which means that once in position, you will be stuck in your seat.

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You can place your shoes under the footrest. As you can see, there is no lack of space! And that’s what we like about the Airbus A380.

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In the bed position, the armrests fold down to provide more elbow room. I did not feel any particular constraint when I moved my feet, once I was lying down: the space is big enough.

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Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-29

If you wish to rest during the flight, the flight attendant will place a mattress topper as well as a comforter and pillows on your seat:

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The windows are closed in two stages by an electric control:

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If you want to be entertained during the flight, the multimedia device is not lacking in films and series in all languages!

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And if you’re #AVgeek like me, you’ll be able to have access to external cameras (which aren’t of the same high quality as those found on the A350).

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But it’s still better to have a nice view from the window (hence the interest of having a seat in front of the cabin: from row 15, the view is clearly obstructed by the gigantic wings of the A380).

Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-49

Emirates A380 Business Class – Bar

You don’t have to be in Emirates First Class to have access to the bar! This bar is open to all passengers on the second floor of the Airbus A380: Business Class and First Class.

Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-65

It is a particularly pleasant space to relax, have a drink, chat with other premium passengers or even watch a sports competition!

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Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-78

You can ask for any type of cocktail you like.

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One of my favorites: Espresso Martini. And of course, leave with YOUR picture behind the bar.

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Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-66

During the flight, you can go to the bar to get various snacks including an excellent cake.

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On this flight, there were very few passengers in business class (about 1/4 of the seats were filled). This allows you to walk around in the mini-cabin without disturbing anyone.

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Emirates A380 Business Class – Service

Right after take-off, the service is performed. At this point, I ask for an aperitif: Espresso Martini (for a change).

Review: Emirates A380 Business Class | Dubai - Singapore - Business Class

As for the wine that will accompany my meal, I choose a red: Château Montviel – Pomerol 2011. We are not at the level of the bottles served in First Class, but it is quite correct.

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Review: Emirates A380 Business Class | Dubai - Singapore - Emirates A380 Classe Affaires-58

For those interested in full alcohol and food menus, here they are:

For this meal, since the day before I had chosen the traditional Arabic Mezze, I opted this time for :

  • Cream of sweet corn soup with smoked paprika
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  • Vietnamese coconut chicken served with steamed rice and mangetouts.
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  • Lemon pie with berries
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And just before arriving in Singapore, I chose to go light with a small fruit plate (and a cappuccino).

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The food was good as was the rather quick service (helped by a small booth).

To make sure that we stay on top of our service, Emirates conducts a fairly comprehensive survey at taxi time on the arrival tarmac. This shows that the airline is committed to continuous improvement.

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And for those who wonder what the Emirates business class lavatories look like in the Airbus A380, here they are (with a window). Unfortunately, Emirates does not provide pajamas.

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How to earn Aeroplan Points

The easiest way to earn Aeroplan Points is to apply for one of these Aeroplan credit cards. Not only will you earn Aeroplan Points as a welcome bonus, but you will also earn Aeroplan Points on all purchases charged to your Aeroplan credit card.

The most popular Aeroplan credit card is the TD® Aeroplan® Visa Infinite* Card, whose current welcome offer is as follows:

Featured
Annual fee
$0 $139
No annual fee the first year
Our valuation
$1,139
Milesopedia first-year estimateFirst-year valueWelcome bonus$1,000Annual fee rebated$139Total$1,139Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 50,000 points
+ First Year Annual Fee Rebate
Apply Now

on TD's website

With this offer for the TD® Aeroplan® Visa Infinite* Card, you can get up to 50,000 Aeroplan points as well as an Annual Fee rebate for the first year.

  • Earn a welcome bonus of 10,000 Aeroplan points when you make your first Purchase with your new Card
  • Earn 15,000 Aeroplan points when you spend $3,000 within 90 days of Account opening.
  • Plus, earn a one-time anniversary bonus of 25,000 Aeroplan points when you spend $12,000 within 12 months of Account opening

This card also allows you to enjoy travel benefits, such as a free first checked bag for you and up to 8 travel companions on the same reservation, as well as a rebate on the NEXUS program application fee (up to $100 CAD per eligible cardholder) every 48 months.

With the TD® Aeroplan® Visa Infinite* Card, you earn 1.5 points per $1 spent on:

  • Grocery purchases
  • Gas and electric vehicle charging purchases
  • Purchases made directly with Air Canada® (including Air Canada Vacations®)

You also earn 1 point per dollar on all other eligible purchases made with your card.

Annual fee

Primary card$139
Additional card$75

Annual income required

Individual$60,000
Household$100,000

Conversion fees

2.5%

Earning rate

  • 1.5xGas & EV
  • 1.5xGroceries
  • 1.5xAir Canada flights
  • 1xAll spending

Value

1st Year Value$1,714
2nd Year Value$425

Card benefits

Concierge service24/7

Travel insurance

Travel medical (under 55)Up to $2,000,000 / 21 days
Travel medical (55-64)Up to $2,000,000 / 21 days
Travel medical (65+)Up to $2,000,000 / 4 days
Trip CancellationUp to $1,500
Trip InterruptionUp to $5,000
Delayed BaggageUp to $1,000
Lost BaggageUp to $1,000
Flight DelayUp to $500
Hotel BurglaryUp to $2,500
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 1 years
Auto Rental CollisionUp to $65,000 / 48 days

You can also earn Aeroplan Points through the American Express Membership Rewards program. You can transfer your American Express Membership Rewards points to Aeroplan Points at a 1:1 ratio. So 10,000 Membership Rewards points = 10,000 Aeroplan points. Many Membership Rewards credit cards are available in Canada.

One of the best Membership Rewards credit cards from American Express is the American Express Cobalt® Card. With this credit card, you get 5 points per dollar for grocery purchases, convenience stores and spending at restaurants and bars. Also, consider the gift card trick where you can get 5 Points per dollar for many stores like Amazon, SAQ, Ikea, Netflix, etc.

Here is the welcome offer currently available for this card:

Annual fee
$191.88
Our valuation
$255
Milesopedia first-year estimateFirst-year valueWelcome bonus$255Total$255Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 15,000 points
Apply Now

on American Express's website

Apply with confidence — no impact on your credit scoreApply with confidenceCheck whether your application will be approved before you submit it, with no impact on your credit score*When you apply for a personal American Express Credit Card, we will tell you whether you are eligible without affecting your credit score. So you can apply with confidence.*Instant decisions are only available for consumer Card applications (also called “personal Cards”).

The American Express Cobalt® Card is the best credit card from American Express, whether you want points for travel or cash back.

American Express Cobalt® Card welcome offer

The welcome bonus is paid out monthly over your first 12 months. You earn 1,250 Membership Rewards points for each monthly billing period in which you charge $750 in net purchases to your card, in any category (1X, 2X, 3X or 5X). That adds up to 15,000 Membership Rewards points over the year, a welcome offer we value at $255.

Earning the full bonus means $9,000 in net purchases spread across 12 monthly billing periods. This offer rewards steady monthly spending rather than one large purchase.

You can use these points as statement credits on everyday or travel purchases, at the same rate either way: 1,000 points = $10.

You can also transfer them to Aeroplan, Avios (British Airways and Qatar Airways), Flying Blue, Marriott Bonvoy or Hilton Honors. With the full welcome bonus, that is a choice between:

  • 15,000 Aeroplan points
  • 15,000 Avios points
  • 15,000 Flying Blue Miles
  • 18,000 Marriott Bonvoy points

If hotel points are what you are after, our ultimate guide to Marriott Bonvoy and our complete map of Marriott Bonvoy hotels by category show what those points can actually buy.

American Express Cobalt® Card benefits

Here is what the card gives you, starting with the benefits cardholders use most.

  • 5X points on eligible eats and drinks in Canada: groceries, restaurants and bars, home food delivery and convenience stores. A spend cap applies.
  • 3X points on eligible streaming subscriptions in Canada.
  • 2X points on eligible gas, public transit and ride sharing purchases in Canada.
  • 1 additional point on eligible hotel and car rental bookings made through American Express Travel Online.
  • 1X point per dollar on everything else, with no category restrictions.
  • Points that hold the same value either way: 1,000 points = $10 as a statement credit, or a 1:1 transfer to several airline and hotel loyalty programs.
  • No minimum income requirement, as with every American Express Canada card.
  • Additional cards at no extra cost: the first and every other supplementary card is $0.
  • The Hotel Collection: a room upgrade when available, 12pm check-in and late check-out when available, and up to $100 USD in hotel credit on amenities charged to the room for a stay of two or more consecutive nights, booked through American Express Travel.
  • Front Of The Line® presale and reserved tickets for concerts and theatre performances, plus offers and events curated for cardmembers through Amex Experiences.
  • A soft credit check before you apply: you can see whether you will be approved with no impact to your credit score. This applies to American Express personal card applications.

To see how it compares with the rest of the line-up, read our round-up of the best credit cards from American Express in Canada.

The 5X categories and where they apply

The 5X rate is the reason most people carry this card. In Canada it covers four kinds of merchants:

  • Groceries: Metro, IGA, Sobeys, Super C, Safeway, Whole Foods.
  • Restaurants and bars: sit-down meals, takeout and drinks.
  • Home food delivery.
  • Convenience stores: Couche-Tard, 7-Eleven.

The 2X rate covers gas stations such as Esso, Shell and Petro-Canada, along with public transit and ride sharing.

With the American Express Cobalt® Card, you earn between 1 and 5 points per dollar:

Category Points per dollar
Grocery (Metro, IGA, Sobeys, Super C, etc.) 5
Home food delivery 5
Restaurants and bars 5
Convenience stores 5
Streaming services 3
Service station 2
Transport 2
Travel 1
Other 1

That works out to a 1 to 5% return on those purchases. For example, if you spend $1,000 per month across groceries, restaurants and food delivery, you earn $50 back per month, or $600 per year from that category alone. Transfer the points to a program such as Aeroplan instead and the return can be higher.

You can also stack these categories with the hundreds of stores that offer 5x points.

American Express Cobalt® Card insurance coverage

The card comes with a broad insurance package. The amounts below are the coverage limits; conditions, age limits and exclusions are set out in the certificate of insurance linked in the Insurance section above.

Travel insurance

  • Emergency medical: up to $5,000,000 for the first 15 days of a trip.
  • Travel accident: accidental death and dismemberment of up to $250,000 for you, your spouse and dependent children under age 23 when travelling on a common carrier (plane, train, bus or ship) and the tickets are charged to your card. Supplementary cardholders and their families are covered too.
  • Flight delay: up to $500 for necessary hotel, meal and sundry expenses bought within 48 hours when you are delayed or denied boarding for four hours or more and no other transportation is available. This $500 is an aggregate limit per occurrence, shared with missed connection and delayed baggage coverage.
  • Delayed baggage: up to $500 for essential clothing and sundries bought within four days when your outbound luggage is delayed six hours or more. This $500 is an aggregate limit per occurrence, shared with missed connection and flight delay coverage.
  • Lost or stolen baggage: up to $500 per occurrence for all insured persons combined, for checked or carry-on baggage and personal effects in transit, when the airline tickets are charged to your card. Within that limit, jewellery is capped at $300 per occurrence and golf clubs, including golf bags, at $250 per occurrence.
  • Hotel and motel burglary: up to $500 against the loss of most personal items if your hotel or motel is burglarized, when the stay is charged to your card.

Rental car insurance

Theft and damage coverage is included for a rental car with an MSRP, for its model year, of up to $85,000 excluding all taxes, for rentals of up to 48 days. To use it, decline the Loss Damage Waiver (LDW) or any similar option from the rental company and charge the full rental to your card. There is no cost for this coverage, and it replaces the daily insurance the rental company charges, usually $16 to $23 per day.

Mobile device insurance

Your device is covered for up to $1,000 per occurrence when it is charged to the card, for up to two years from the date of purchase. The payout is based on the depreciated value of the device, which falls by 2% of the purchase price for every completed month, less a 10% deductible. Theft and accidental damage coverage starts on the 91st day after purchase, because the first 90 days are covered by purchase protection.

Purchase protection and extended warranty

Eligible items charged to your card are insured against accidental physical damage or theft for 90 days from the purchase date, up to $1,000 per occurrence for all items combined. The card also extends the original manufacturer’s warranty by up to one additional year on eligible items, with indemnification limited to $10,000 per insured item and $25,000 per Cardmember per policy year for all items combined.

American Express Cobalt® Card fees

  • Card fee: $15.99 per month, which equals $191.88 per year, for residents outside Quebec. Quebec residents are billed $191.88 per year.
  • Additional cards: $0.
  • Purchase interest rate: 21.99%.
  • Cash advance interest rate: 21.99%.
  • Foreign transaction fee: 2.5%.
  • Minimum income required: none.

Because the fee is billed monthly rather than in one annual charge, you can stop and restart the cost in step with how much you are actually using the card.

Annual fee

Primary card$191.88
Additional card$0

Annual income required

Individual$0
Household$0

Conversion fees

2.5%

Earning rate

  • 5xRestaurants
  • 5xGroceries
  • 5xConvenience
  • 3xStreaming
  • 2xTransit
  • 2xGas & EV
  • 1xAll spending

Value

1st Year Value$1,828
2nd Year Value$799

Transfer partners

  • AeroplanAirline
  • British Airways ClubAirline
  • Cathay Asia MilesAirline
  • Etihad GuestAirline
  • Flying BlueAirline
  • Hilton HonorsHotel
  • Marriott BonvoyHotel

Travel insurance

Travel medical (under 55)Up to $5,000,000 / 15 days
Travel medical (55-64)Up to $5,000,000 / 15 days
Delayed BaggageUp to $500
Lost BaggageUp to $500
Flight DelayUp to $500
Hotel BurglaryUp to $500
Travel AccidentUp to $250,000

Purchase protection

Purchase ProtectionUp to $1,000 / 90 days
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 2 years
Auto Rental Collision (primary)Up to $85,000 / 48 days

Bottom Line

A smooth flight with Emirates: left on time, arrived on time. 7 hours which passed very quickly thanks to the exceptional comfort of the A380 that I recommend you if you have to choose against the Boeing 777.

The living space at the seat, the bar and the soundproofing of the cabin are simply remarkable. Like Emirates service.

The cabin design will evolve over the coming months as part of a major upgrade of the Emirates fleet. Here are some images of the cabin that I was able to capture during the 2021 Dubai Airshow.

Featured
Annual fee
$0 $139
No annual fee the first year
Our valuation
$1,139
Milesopedia first-year estimateFirst-year valueWelcome bonus$1,000Annual fee rebated$139Total$1,139Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 50,000 points
+ First Year Annual Fee Rebate
Apply Now

on TD's website

With this offer for the TD® Aeroplan® Visa Infinite* Card, you can get up to 50,000 Aeroplan points as well as an Annual Fee rebate for the first year.

  • Earn a welcome bonus of 10,000 Aeroplan points when you make your first Purchase with your new Card
  • Earn 15,000 Aeroplan points when you spend $3,000 within 90 days of Account opening.
  • Plus, earn a one-time anniversary bonus of 25,000 Aeroplan points when you spend $12,000 within 12 months of Account opening

This card also allows you to enjoy travel benefits, such as a free first checked bag for you and up to 8 travel companions on the same reservation, as well as a rebate on the NEXUS program application fee (up to $100 CAD per eligible cardholder) every 48 months.

With the TD® Aeroplan® Visa Infinite* Card, you earn 1.5 points per $1 spent on:

  • Grocery purchases
  • Gas and electric vehicle charging purchases
  • Purchases made directly with Air Canada® (including Air Canada Vacations®)

You also earn 1 point per dollar on all other eligible purchases made with your card.

Annual fee

Primary card$139
Additional card$75

Annual income required

Individual$60,000
Household$100,000

Conversion fees

2.5%

Earning rate

  • 1.5xGas & EV
  • 1.5xGroceries
  • 1.5xAir Canada flights
  • 1xAll spending

Value

1st Year Value$1,714
2nd Year Value$425

Card benefits

Concierge service24/7

Travel insurance

Travel medical (under 55)Up to $2,000,000 / 21 days
Travel medical (55-64)Up to $2,000,000 / 21 days
Travel medical (65+)Up to $2,000,000 / 4 days
Trip CancellationUp to $1,500
Trip InterruptionUp to $5,000
Delayed BaggageUp to $1,000
Lost BaggageUp to $1,000
Flight DelayUp to $500
Hotel BurglaryUp to $2,500
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 1 years
Auto Rental CollisionUp to $65,000 / 48 days

Our featured card

Featured
Annual fee
$0 $139
No annual fee the first year
Our valuation
$1,139
Milesopedia first-year estimateFirst-year valueWelcome bonus$1,000Annual fee rebated$139Total$1,139Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 50,000 points
+ First Year Annual Fee Rebate
Apply Now

on TD's website

With this offer for the TD® Aeroplan® Visa Infinite* Card, you can get up to 50,000 Aeroplan points as well as an Annual Fee rebate for the first year.

  • Earn a welcome bonus of 10,000 Aeroplan points when you make your first Purchase with your new Card
  • Earn 15,000 Aeroplan points when you spend $3,000 within 90 days of Account opening.
  • Plus, earn a one-time anniversary bonus of 25,000 Aeroplan points when you spend $12,000 within 12 months of Account opening

This card also allows you to enjoy travel benefits, such as a free first checked bag for you and up to 8 travel companions on the same reservation, as well as a rebate on the NEXUS program application fee (up to $100 CAD per eligible cardholder) every 48 months.

With the TD® Aeroplan® Visa Infinite* Card, you earn 1.5 points per $1 spent on:

  • Grocery purchases
  • Gas and electric vehicle charging purchases
  • Purchases made directly with Air Canada® (including Air Canada Vacations®)

You also earn 1 point per dollar on all other eligible purchases made with your card.

Annual fee

Primary card$139
Additional card$75

Annual income required

Individual$60,000
Household$100,000

Conversion fees

2.5%

Earning rate

  • 1.5xGas & EV
  • 1.5xGroceries
  • 1.5xAir Canada flights
  • 1xAll spending

Value

1st Year Value$1,714
2nd Year Value$425

Card benefits

Concierge service24/7

Travel insurance

Travel medical (under 55)Up to $2,000,000 / 21 days
Travel medical (55-64)Up to $2,000,000 / 21 days
Travel medical (65+)Up to $2,000,000 / 4 days
Trip CancellationUp to $1,500
Trip InterruptionUp to $5,000
Delayed BaggageUp to $1,000
Lost BaggageUp to $1,000
Flight DelayUp to $500
Hotel BurglaryUp to $2,500
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 1 years
Auto Rental CollisionUp to $65,000 / 48 days

Our editorial integrity

Our reviews and rankings are based on an objective assessment. Advertisers do not influence our content. We may receive compensation through some links; our analysis and opinions remain independent.