What to do if the airline refuses to refund?

If the airline refuses to refund, review the airline's refund policy and your ticket's terms and conditions. Contact the airline's customer service to request a refund and document all communications. If they refuse, you can escalate the issue by filing a complaint with relevant aviation authorities or consumer protection agencies. Additionally, you can dispute the charge with your credit card company if the ticket was purchased with a credit card.

What to do if I miss my flight?

If you miss your flight, immediately inform the airline's customer service desk at the airport. Depending on the airline's policy and the reason for missing the flight, they may rebook you on the next available flight, possibly with a fee. If you have travel insurance, check if it covers missed flights.

Why are all flights delayed?

With all companies, whether it's Air Canada or Air Transat, flights can be delayed for various reasons, including bad weather, technical issues with the aircraft, air traffic control restrictions, or operational challenges such as crew availability. Sometimes, delays can be due to security concerns or airport congestion. Airlines and airports prioritize safety, so delays often occur to ensure passengers and crew's well-being.

When to request compensation for a delayed flight?

You can make a claim for compensation when your flight is significantly delayed, canceled, or if you are denied boarding due to overbooking. The specific conditions for compensation vary by region and airline, but generally, if the delay is within the airline's control, you are entitled to compensation. It's essential to know your rights under relevant regulations, such as the RPPA in Canada or the EU261 in Europe, which specifies compensation amounts and conditions.

Aline Nguyen

Aline, an experienced traveler and avid photographer, is an Avgeek, a foodie at heart and a mother to two children. An expert in credit cards & rewards programs, including Aeroplan, Marriott Bonvoy, American Express Membership Rewards, CIBC Aventura, and RBC Avion, she uses points to travel affordably and save in daily life. Having explored all 7 continents and 83 countries, Aline shares her travel passion and insights to help others make the most of loyalty programs.

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