Review : Sheraton Hong Kong Hotel & Towers | Marriott Bonvoy

Updated Aug 31, 2024
Fact checked by
Jean-Maximilien Voisine
Jean-Maximilien Voisine

Jean-Maximilien Voisine

Jean-Maximilien Voisine
Jean-Maximilien, President and Founder of Milesopedia, is a recognized expert in rewards programs, credit cards, and travel in Canada and France. Approaching forty and a father of two, he has travelled to over 100 countries, half of them with his children and his wife, Audrey. Specializing in top loyalty programs like Aeroplan, American Express Membership Rewards, and Marriott Bonvoy, he guides travellers to maximize their benefits across North America and Europe.
All posts by Jean-Maximilien Voisine
Note
8/10
Sheraton Hong Kong - Entrée
Hotel Sheraton Hong Kong Hotel & Towers
City Hong Kong
Room Type Larger Guestroom, Harbor View
Loyalty Program Status Titanium
Points Per Night 43000 - 63000
Tutorial Guide: Save on Hotels with Points
To the point Here's my review of the Sheraton Hong Kong Hotel & Towers, an upscale Hong Kong hotel in the Tsim Sha Tsui area, a member of the Marriott Bonvoy program.

After a stay on Hong Kong Island at the Courtyard Hong Kong, I crossed the bay to discover Kowloon and more particularly the Tsim Sha Tsui district. After a first night at the Design Hotel The Mira Hong Kong which is more in the center of Kowloon, I decided to stay at the Sheraton Hong Kong which is just in front of the bay.

Sheraton Hong Kong Hotel & Towers - Reservation

The cost in points is between 43,000 and 63,000 points per night depending on the period. For this reservation, I made the choice not to use my points, as the value in cash ($377) or points (43,000 points) was almost equivalent. I preferred to save my points for another travel project.

Sheraton Hong Kong - Lobby
Sheraton Hong Kong - Lobby
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Earning Marriott Bonvoy Points

The best way to earn Marriott Bonvoy points for free stays at over 8,000 hotels worldwide is to have the Marriott Bonvoy® American Express®* Card (and/or the Marriott Bonvoy® Business American Express®* Card).

In addition to the exceptional welcome bonus of each of these two cards, you’ll earn 2 points per dollar on all your purchases and 5 points per dollar at any of the Marriott establishments. On top of that, every year, you’ll receive a free hotel night certificate (worth 35,000 points) and 15 Elite Night Credits toward your Marriott Bonvoy status.

Sheraton Hong Kong - Vue de la chambre
Sheraton Hong Kong - Vue de la chambre

Sheraton Hong Kong Hotel & Towers - At a Glance

Here is some information about the hotel:

Date of opening (or renovation) 2023 Number of rooms 782
Restaurants Yes USB sockets in the room Yes
Accepts animals Service animal only Smart TV Yes
Mobile card Yes Shower/Bath Shower and bath
Balcony No Accessible for people with reduced mobility Common areas,
some rooms
Parking 80HK$ / hour Lounge Yes
Gym Yes, 7 AM-10 PM Breakfast included According to status
Pools and Spas Yes Room with kitchenette No

Sheraton Hong Kong Hotel & Towers - Location

The Sheraton Hong Kong Hotel & Towers is located on Nathan Road and is right next to the East Tsim Sha Tsui MRT station. It will only take you a few minutes to walk along the Avenue Of Stars, along Victoria Harbour and see the famous bronze statue of Bruce Lee. You will also have a front row seat to the famous sound and light show A Symphony of Lights presented daily at 8 PM.

Sheraton Hong Kong - Vue de la chambre
Sheraton Hong Kong - Vue de la chambre

Sheraton Hong Kong Hotel & Towers - Check-in

The hotel has two entrances, one for cars (via Salisbury Road) if you arrive by cab and another for pedestrians (Nathan Road). Once inside the hotel, the lobby is on the second floor.

Check-in was a bit long although I didn’t have to wait very long to start the process. A sign indicates a queue for Marriott Bonvoy Elite members.

For Elite members, as a welcome gift, you will have the choice of one drink:

  • Pepsi (2 cans)
  • Evian (2 bottles)
  • 1 half bottle of Cabernet Sauvignon or Chardonney
  • Asashi Beer

And a snack:

  • Cheese and crackers
  • A packet of chips
  • Cookies
  • A package of nuts and cranberries
  • Chocolate bar

Or, you can choose to take the 1,000-point Marriott Bonvoy bonus.

Sheraton Hong Kong - Lobby
Sheraton Hong Kong - Lobby

Sheraton Hong Kong Hotel & Towers - Room

When I booked, I had opted for a room with a king bed and got an upgrade to a slightly larger room with a view of the bay.

The hotel is in the process of finalizing its renovation and you can see it, but above all you can smell it. There was still a little smell of fresh paint, but it didn’t bother me anymore, I got used to it quickly. All painted in white, the room is very bright and it blends perfectly with the brand new furniture.

The room is very well arranged with a seating area to admire the view and a desk. Since I was working remotely, I really appreciated the large desk.

The bedding is comfortable and the room is perfectly soundproofed.

The bathroom is a bit narrow, but the space is well optimized. The shower and the bathtub are together in a glass room, which gives a lot of volume to the shower. The finishes are very nice. To tell you the truth, it made me want to redo my bathroom!

Sheraton Hong Kong Hotel & Towers - Breakfast

Breakfast is served on the main floor at The Café , which is located right next to the reception. Service is from 7:00 am to 10:30 am in the form of a buffet.

Sheraton Hong Kong - The Café
Sheraton Hong Kong - The Café

The buffet is very complete and well kept. A juice station offers you fresh juices. There is also a station for eggs and another for Asian noodles. I really enjoyed the variety offered by this buffet. There is something for everyone.

However, the dining room is not very large, so depending on the time of your arrival, you may have to wait a bit before you can get a table.

Sheraton Hong Kong Hotel & Towers - Other Services

Sheraton Hong Kong Hotel & Towers - Pool

The pool is located on the roof of the hotel and offers a magnificent view of the bay. The pool water is heated to 27 degrees.

Access to the pool requires a prior reservation. Reservations are for 55 minute slots and a cleanup is done between each reservation. In addition, you are only allowed one slot per day. Despite this, I never had a problem with having availability and I really enjoyed being alone in the pool to swim laps.

The pool is open from 7 am to 9 pm.

A hot tub is available, however, at the time of my visit, it was under maintenance.

Sheraton Hong Kong - Piscine
Sheraton Hong Kong - Piscine

Sheraton Hong Kong Hotel & Towers - Gym

The gym is open from 7 am to 10 pm It has everything you need to do cardio and weight training. However, I found the space to be quite narrow and not very inviting.

Sheraton Hong Kong Hotel & Towers - Lounge

The Sheraton Club Lounge is located in the hotel lobby. It is open from noon to 6:30 pm. From 4:30 pm until closing time, cocktails and hors d’oeuvres are served and it’s also rush hour, so it can be difficult to get a seat. The duration of stay to drink in the lounge is limited to 1 hour. Outside of the hors d’oeuvres period, besides the tea and coffee, I was quite disappointed, as there was really little to eat other than macaroons and apples.

The staff was very attentive, offering me another drink when I had barely finished my glass.

Sheraton Hong Kong Hotel & Towers - My Overall Impression

In conclusion, I had a great stay at the Sheraton Hong Kong Hotel & Towers and would definitely return. I was seduced as much by the comfort of the newly renovated room as by all the services offered.

While I had no problem accessing the pool, the rules seem a bit restrictive and could be problematic when the hotel is at full capacity.

Finally, the hotel has several restaurants and a cigar store in the lobby.

Check out our reviews of these other Marriott Bonvoy hotels in Hong Kong:

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Etienne Werbinski

Etienne Werbinski

Etienne Werbinski
Étienne, an expert in Aeroplan and Marriott Bonvoy programs, is passionate about luxury travel and high-end experiences. Since a young age, he has explored dream destinations like Bora Bora, Bali, and the Maldives, often traveling in first class. A devoted fan of Marriott Bonvoy hotels (Ritz-Carlton, St Regis & W in particular), he shares insights on creating exceptional travel experiences through loyalty programs.
All posts by Etienne Werbinski
Hotels
Region
Hong Kong
4.2 Milesopedia Rating

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