Review: Sheraton Hong Kong Hotel & Towers
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After a stay on Hong Kong Island at the Courtyard Hong Kong, I crossed the bay to discover Kowloon and more particularly the Tsim Sha Tsui district. After a first night at the Design Hotel The Mira Hong Kong which is more in the center of Kowloon, I decided to stay at the Sheraton Hong Kong which is just in front of the bay.
Sheraton Hong Kong Hotel & Towers – Reservation
The cost in points is between 43,000 and 63,000 points per night depending on the period. For this reservation, I made the choice not to use my points, as the value in cash ($377) or points (43,000 points) was almost equivalent. I preferred to save my points for another travel project.
Earning Marriott Bonvoy Points
The best way to earn Marriott Bonvoy points for free stays at over 8,000 hotels worldwide is to have the Marriott Bonvoy® American Express®* Card (and/or the Marriott Bonvoy® Business American Express®* Card).
In addition to the exceptional welcome bonus of each of these two cards, you’ll earn 2 points per dollar on all your purchases and 5 points per dollar at any of the Marriott establishments. On top of that, every year, you’ll receive a free hotel night certificate (worth 35,000 points) and 15 Elite Night Credits toward your Marriott Bonvoy status.
- Annual fee
- $120
- Our valuationMilesopedia first-year estimate First-year valueWelcome bonus$600Total$600Plus $100 of bonus paid after the first year, not counted in this total.Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
- $600
- Welcome offerAfter $3,000 in 3 months
- Up to 70,000 points
Apply Now
on American Express's website
Apply with confidenceCheck whether your application will be approved before you submit it, with no impact on your credit score*When you apply for a personal American Express Credit Card, we will tell you whether you are eligible without affecting your credit score. So you can apply with confidence.*Instant decisions are only available for consumer Card applications (also called “personal Cards”).
Sheraton Hong Kong Hotel & Towers – At a Glance
Here is some information about the hotel:
| Date of opening (or renovation) | 2023 | Number of rooms | 782 |
| Restaurants | Yes | USB sockets in the room | Yes |
| Accepts animals | Service animal only | Smart TV | Yes |
| Mobile card | Yes | Shower/Bath | Shower and bath |
| Balcony | No | Accessible for people with reduced mobility | Common areas, some rooms |
| Parking | 80HK$ / hour | Lounge | Yes |
| Gym | Yes, 7 AM-10 PM | Breakfast included | According to status |
| Pools and Spas | Yes | Room with kitchenette | No |
Sheraton Hong Kong Hotel & Towers – Location
The Sheraton Hong Kong Hotel & Towers is located on Nathan Road and is right next to the East Tsim Sha Tsui MRT station. It will only take you a few minutes to walk along the Avenue Of Stars, along Victoria Harbour and see the famous bronze statue of Bruce Lee. You will also have a front row seat to the famous sound and light show A Symphony of Lights presented daily at 8 PM.
Sheraton Hong Kong Hotel & Towers – Check-in
The hotel has two entrances, one for cars (via Salisbury Road) if you arrive by cab and another for pedestrians (Nathan Road). Once inside the hotel, the lobby is on the second floor.
Check-in was a bit long although I didn’t have to wait very long to start the process. A sign indicates a queue for Marriott Bonvoy Elite members.
For Elite members, as a welcome gift, you will have the choice of one drink:
- Pepsi (2 cans)
- Evian (2 bottles)
- 1 half bottle of Cabernet Sauvignon or Chardonney
- Asashi Beer
And a snack:
- Cheese and crackers
- A packet of chips
- Cookies
- A package of nuts and cranberries
- Chocolate bar
Or, you can choose to take the 1,000-point Marriott Bonvoy bonus.
Sheraton Hong Kong Hotel & Towers – Room
When I booked, I had opted for a room with a king bed and got an upgrade to a slightly larger room with a view of the bay.
The hotel is in the process of finalizing its renovation and you can see it, but above all you can smell it. There was still a little smell of fresh paint, but it didn’t bother me anymore, I got used to it quickly. All painted in white, the room is very bright and it blends perfectly with the brand new furniture.
The room is very well arranged with a seating area to admire the view and a desk. Since I was working remotely, I really appreciated the large desk.
The bedding is comfortable and the room is perfectly soundproofed.
The bathroom is a bit narrow, but the space is well optimized. The shower and the bathtub are together in a glass room, which gives a lot of volume to the shower. The finishes are very nice. To tell you the truth, it made me want to redo my bathroom!
Sheraton Hong Kong Hotel & Towers – Breakfast
Breakfast is served on the main floor at The Café , which is located right next to the reception. Service is from 7:00 am to 10:30 am in the form of a buffet.
The buffet is very complete and well kept. A juice station offers you fresh juices. There is also a station for eggs and another for Asian noodles. I really enjoyed the variety offered by this buffet. There is something for everyone.
However, the dining room is not very large, so depending on the time of your arrival, you may have to wait a bit before you can get a table.
Sheraton Hong Kong Hotel & Towers – Other Services
Sheraton Hong Kong Hotel & Towers – Pool
The pool is located on the roof of the hotel and offers a magnificent view of the bay. The pool water is heated to 27 degrees.
Access to the pool requires a prior reservation. Reservations are for 55 minute slots and a cleanup is done between each reservation. In addition, you are only allowed one slot per day. Despite this, I never had a problem with having availability and I really enjoyed being alone in the pool to swim laps.
The pool is open from 7 am to 9 pm.
A hot tub is available, however, at the time of my visit, it was under maintenance.
Sheraton Hong Kong Hotel & Towers – Gym
The gym is open from 7 am to 10 pm It has everything you need to do cardio and weight training. However, I found the space to be quite narrow and not very inviting.
Sheraton Hong Kong Hotel & Towers – Lounge
The Sheraton Club Lounge is located in the hotel lobby. It is open from noon to 6:30 pm. From 4:30 pm until closing time, cocktails and hors d’oeuvres are served and it’s also rush hour, so it can be difficult to get a seat. The duration of stay to drink in the lounge is limited to 1 hour. Outside of the hors d’oeuvres period, besides the tea and coffee, I was quite disappointed, as there was really little to eat other than macaroons and apples.
The staff was very attentive, offering me another drink when I had barely finished my glass.
Sheraton Hong Kong Hotel & Towers – My Overall Impression
In conclusion, I had a great stay at the Sheraton Hong Kong Hotel & Towers and would definitely return. I was seduced as much by the comfort of the newly renovated room as by all the services offered.
While I had no problem accessing the pool, the rules seem a bit restrictive and could be problematic when the hotel is at full capacity.
Finally, the hotel has several restaurants and a cigar store in the lobby.
- Annual fee
- $120
- Our valuationMilesopedia first-year estimate First-year valueWelcome bonus$600Total$600Plus $100 of bonus paid after the first year, not counted in this total.Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
- $600
- Welcome offerAfter $3,000 in 3 months
- Up to 70,000 points
Apply Now
on American Express's website
Apply with confidenceCheck whether your application will be approved before you submit it, with no impact on your credit score*When you apply for a personal American Express Credit Card, we will tell you whether you are eligible without affecting your credit score. So you can apply with confidence.*Instant decisions are only available for consumer Card applications (also called “personal Cards”).
Check out our reviews of these other Marriott Bonvoy hotels in Hong Kong:
Go further with Marriott Bonvoy
To maximize your stays and points earning, check our complete Marriott Bonvoy program guide and our best Marriott Bonvoy credit cards ranking. For personal use, see the Marriott Bonvoy American Express Card. For business expenses, the Marriott Bonvoy Business American Express Card earns points on every business purchase. And if a points purchase promotion is running, take advantage via our Marriott Bonvoy points purchase guide.