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Reviews: The Westin Hilton Head Island Resort & Spa

Hotel The Westin Hilton Head Island Resort & Spa
Room Type Room with view
Loyalty Program Status Platinum
Points Per Night 35,000 points
To the point Check out our photo report on our summer stay at this The Westin Hilton Head Island Resort & Spa, booked with hotel points.

Last hotel of our trip in the Southeast United States: The Westin Hilton Head Island Resort & Spa booked with our hotel points.

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The Westin Hilton Head Island Resort & Spa

The reservation of our room with points

Our destination being Savannah, we were looking for a hotel in the area to enjoy the discovery of the city… but also the surrounding beach. Within 30-45 minutes of Savannah is Hilton Head Island, and many hotel options with points.

Our choice was The Westin Hilton Head Island Resort & Spa, which we booked with our starpoints (now Marriott points).

This hotel was available on the Marriott Bonvoy website for 12,000 starpoints per night (equivalent to 36,000 Marriott Bonvoy points) instead of CA$349 (+taxes). Now, in Marriott’s new rate structure, it costs 35,000 points per night.

Since we were staying 5 nights, we took advantage of the 4 nights purchased with points = 1 night free promotion, which brings the cost per night down to 9,600 starpoints (or 28,800 Marriott points). The 5 night stay cost us 48,000 starpoints (144,000 Marriott points).

To get 48,000 starpoints (or 144,000 Marriott points), I converted 96,000 Select Membership Rewards points from my American Express Cobalt Card. As of August 2018, Membership Rewards/Select Membership Rewards points transfer to Marriott is at the 1,000:1,200 rate.

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The Westin Hilton Head Island Resort & Spa

Arrival at the hotel

The parking lot of the hotel is very large. If you park outside, you’ll have to walk a long way to get to the lobby! Our advice: use the underground parking (free).

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The Westin Hilton Head Island Resort & Spa

When we arrived in the lobby, there was no waiting in the Gold & Platinum members only girl.

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Lobby – The Westin Hilton Head Island Resort & Spa

The hotel is particularly busy during these summer vacations: 95-100% occupancy rate! In the hotel: 6 Platinum members, 21 Gold members in 410 rooms… Proof of this is this table reserved for the members of the staff that I discreetly photographed:

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The Westin Hilton Head Island Resort & Spa

I might as well tell you that the upgrade to a suite… was not possible, the hotel being REALLY full! On the other hand, we had the right to a room with a view on the ocean contrary to our initial reservation.

Other views of the Lobby:

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Lobby

Welcome lemonade:

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Lobby

And the café near the lobby:

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Coffee – The Westin Hilton Head Island Resort & Spa

So we go to our room.

The arrival in our room

After several (kilo)meters of corridors crossed(one of the real weak points of this hotel), we are in our room located on the 4th floor.

This one is composed of a king bed (for the parents) and a sofa bed (for our two children).

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Room

We find all the usual Westin facilities: coffee machine with Starbucks products, and functional desk.

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Room

Note: a mini-fridge, practical to store the gallon of milk… so adored by our gluttonous children!

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Room
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Room

Another view of the king bed:

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Room

And the office:

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Room

In the hallway is the bathroom (with sliding door… very fun for the kids (much less for their little fingers…)) and a closet:

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Room – The Westin Hilton Head Island Resort & Spa

In the closet, the traditional ironing board and a safe.

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Room

The bathroom is composed of a double sink:

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Room

And a bathtub shower.

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Room

Here is the view of the complex from our balcony:

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Pool – The Westin Hilton Head Island Resort & Spa
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Pool – The Westin Hilton Head Island Resort & Spa
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Pool – The Westin Hilton Head Island Resort & Spa

And at dawn:

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The Westin Hilton Head Island Resort & Spa

Breakfast

Our Platinum status entitles us to the buffet… cold buffet. If you wish to have access to the hot dishes (omelets, bacon…), you have to add 5 US$ per person. We are in summer, it is 40 degrees, the cold will be enough!

Here is a slideshow of the wide choice offered:

The beach

The main attraction of this hotel: its beach and pools. Its beach is particularly pleasant and we had a great time with our family.

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Beach
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Beach
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Beach

 

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Pools

There are several pools available for both adults and children. Here again, very good moments spent with the family. On the other hand, the hotel being full, few places are still available in the shade. Do what everyone else does: “reserve” your seats with personal belongings in the morning before going to breakfast.

That’s what we did here:

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Pool

There is an indoor swimming pool, especially suitable for children:

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1st Pool
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1st Pool

Another pool, all round, also shallow for children:

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2nd Pool

And the main pool:

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3rd Pool
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3rd Pool
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3rd Pool

In the center of the pool area there is a whirlpool:

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Jacuzzi

Nearby, you will find cabanas available for rent:

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Terrace
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Terrace

A ping pong table:

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Games
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Games

Lounges:

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And of course a bar-restaurant that will be popular for watching the 2018 World Cup soccer matches:

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Pool
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Bar
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Bar

Next to the pool is the hotel’s Kids Club. Unfortunately for Alexandra (3 years old) this one is not yet accessible to her (4 years old).

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Kids Club

Bottom line

We visited this hotel in an extremely busy period. So it was not the best conditions (lots of people in the pools, on the beach), but we expected it.

The hotel is worth its 35,000 Marriott points per night. However, like many resorts today… additional resort fees are to be expected: 25 US$ per night. It’s hard to avoid this in the region: most resort hotels charge this fee.

Come to discuss that topic in our Facebook Group!

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