Review: JW Marriott Hotel Phu Quoc Emerald Bay Resort & Spa - Vietnam | Milesopedia
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Review: JW Marriott Hotel Phu Quoc Emerald Bay Resort & Spa – Vietnam

Hotel JW Marriott Hotel Phu Quoc Emerald Bay Resort & Spa
Room Type Deluxe with view on Emerald Bay
Loyalty Program Status Gold
Card used
To the point The JW Marriott Hotel Phu Quoc Emerald Bay Resort & Spa is certainly one of the most beautiful JW Marriott hotels in the world. Discover our photo report!

In the world of points and miles, there are hidden treasures, of which the JW Marriott Hotel Phu Quoc Emerald Bay Resort & Spa is one. Report of our 7 nights stay in this hotel in Vietnam.

Foreword: booking at the JW Marriott Hotel Phu Quoc Emerald Bay Resort & Spa

This hotel is classified as a category 5 hotel in the Marriott Bonvoy program.

This means it costs 25,000 Marriott Bonvoy points per night. As with all Marriott Bonvoy or SPG starpoints stays: 4 nights purchased = fifth night free.

A 5-night stay at this hotel costs only 100,000 Marriott Bonvoy points. This is simply incredible in itself compared to the public price.

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5-night points rate at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Change as of March 2018: category 6 instead of 5. This is still a good deal at 30,000 points per night

Booking with a 7 night Marriott Bonvoy certificate at the JW Marriott Hotel Phu Quoc Emerald Bay

To book our stay, I used another method: a 7-night Marriott Bonvoy certificate, the rules of which I explain in this article.

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Hotel + flight package Marriott Bonvoy

I explained the why and how in this article. But to summarize:

  • I converted 180,000 American Express Membership Rewards points to 90,000 Marriott Bonvoy starpoints
  • Then I instantly converted those 90,000 starpoints into 270,000 Marriott Bonvoy points
  • This allowed me to purchase a hotel + flight package consisting of 120,000 Aeroplan miles and a certificate for 7 consecutive nights in a category 1 to 5 hotel

At the time, I even received an Aeroplan mileage conversion bonus on the purchase of this package something that is no longer possible. So I didn’t get 120,000 Aeroplan miles but 162,000 Aeroplan miles!


Result
By doing this process, rather than transferring American Express Membership Rewards points directly into Aeroplan miles (which would have made me 180,000 Aeroplan miles), I got the 7 nights at this 5-star hotel for only 18,000 American Express Membership Rewards points.

And I have to tell you that even if I hadn’t taken advantage of the conversion bonus, getting 7 nights at this hotel + 120,000 Aeroplan miles in exchange for 180,000 American Express Membership Rewards points is a real bargain. Judge for yourself against the public price of 7 nights:

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The public rate for 7 nights at the JW Marriott Phu Quoc

Earn Membership Rewards points, starpoints or Marriott Bonvoy points

6 cards earn American Express Membership Rewards points that can be transferred to Marriott Bonvoy points:

2 cards allow you to earn Marriott Bonvoy points:

Benefits of Marriott Bonvoy GOLD status

With the Marriott Bonvoy Gold status obtained with my American Express Platinum card, I had various benefits like:

  • Free high speed WiFi
  • Upgrade (from 1 room category)
  • Cocktails on arrival
  • Late departure / early arrival
  • Free breakfasts every day for 2 people
  • 15% discount on most hotel services

Arrival at JW Marriott Phu Quoc Emerald Bay Resort & Spa

The JW Marriott Phu Quoc Emerald Bay Resort & Spa is located on the southern tip of Phu Quoc Island. It takes about 20-25 minutes to get there from the airport. It will cost you about 300 000 VND per cab (much more if you ask the hotel to pick you up).

Entrance to the JW Marriott Phu Quoc Emerald Bay Resort & Spa

Impressive.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – arrival
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – arrival

The entire site of the hotel was designed to resemble an early 20th century university: “Lamarck University”. And it must be said that the architect Bill Bensley has done it brilliantly!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – arrival

The lobby at the JW Marriott Phu Quoc Emerald Bay Resort & Spa

The lobby is simply beautiful. One of the most beautiful I have ever seen in a hotel. Originality: the number of bells to call the reception!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby

The reception… with Alexandra as guest star. She who adores globes, she was served:

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby

For the registration process, you are invited to sit in this gigantic swing. Welcome cocktails will be served.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby

On the other side is a foosball table as well as areas to relax.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby

After check-in, you will be escorted to your room ….

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – lobby

… or you can walk through the many “outside” corridors, and discover the many frescoes reminding the time when the French were present on the island.

Activities of the week at JW Marriott Hotel Phu Quoc Emerald Bay

The JW Marriott Phu Quoc Emerald Bay Resort & Spa is a true resort, with activities for the students that are the guests! There is something for all ages and tastes. These can be free or paid.

Our room at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Several buildings make up this Resort & Spa. Each of them represents a Department of the University. We were located in the Department of Ornithology, building number 4, 4202. A beautiful room with a view of the beach.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

A corridor leads to your room (at the back), the toilet (right door) and the bathroom (on the left). In the center is a beautiful wardrobe.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

Our room had a king bed with a sofa.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

Here is a picture of our second bedroom – my mother’s and our daughter’s – to get a better look at the sofa.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

And a photo taken on the site of the hotel, during the day.

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JW Marriott Phu Quoc Deluxe Day Room
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Day room

Nothing is missing from the usual accessories, arranged on this buffet:

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

The hotel has really thought of everything….

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

Appreciated at the head of the bed: the USB plugs on the wall.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

Seeing on our reservations that we were traveling with children, the hotel concierge had written me shortly before our arrival to know the first names of the children. I later understood why:

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

Alexandra, quite happy with her welcome gift!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

Also appreciated: the slippers placed at the foot of the bed for our late arrival.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Room

The bathroom

The bathroom was quite impressive! With a rain shower… very very high (about 3.5 meters)!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bathroom
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bathroom
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bathroom

The terrace

In front of your room, you have access to a large terrace with a couch and a ceiling fan, enough to relax during the day or evening while listening to the waves!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Balcony
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Balcony

Outdoor spaces

Pools

4 pools are available throughout the complex. This is the main pool:

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Pool
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Pool

The pool in the shape of a shell

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Swimming pool (hotel photo)
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Pool
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Pool

Another pool for adults

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Pool
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Pool

And finally, the children’s pool, located in the immediate vicinity of the children’s lounge (which can provide you with buoys, water games…)

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Children’s pool

Alexandra and Audrey enjoying the children’s pool:

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Children’s pool

The beach

The beach is one of the most beautiful of Phu Quoc Island.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Beach
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Beach

Unfortunately, like many beaches in Vietnam, it is impacted by pollution. About 20 members of the hotel staff take turns 24 hours a day to clean the sand of litter, as you can see in this photo.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Beach

We do not recommend swimming in the sea. But you can enjoy the beach and the fine sand…

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Beach

…with swimming pools just a few meters away.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Beach

The stadium

Are you a sportsman? That’s good news, a brand new track is available! Activities are also organized on this field (Yoga, Soccer…)

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Sports

The beach restaurant

A “beach” restaurant was located at the foot of our room. This one was very nice, especially to have a drink at a reduced price between 3 – 5 pm.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – beach restaurant
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – beach restaurant

The interior spaces

The bar

The bar, called the Chemistry Department, is a pleasant space both during the day and in the evening (with live music).

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bar
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bar
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bar

The sofas are very comfortable!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bar

There are even some with swings in which we spent a majority of our 5 @7 (a cocktail bought, a cocktail offered…!).

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bar

Here is the Happy Hour menu:

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Bar

The children’s lounge

Another nice surprise is the children’s lounge, open from 9am to 7pm. Children under the age of 4 must be supervised by a parent. After 4 years, you can leave them with the staff.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Kidsclub

Alexandra had a great time there, and the staff was very helpful!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Kidsclub
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Kidsclub

As for the adults, many activities were available throughout the week (painting workshop, pottery, magician…)

The gym

Sporty friends… top of the line facilities are present. Shame on me for only going twice in the week I spent there! But the 30 degrees outside, the beach and the pool were too tempting!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Gym

The games room

A pool table and a ping pong table are available. Fun to escape the heat!

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Games room

The spa

We cannot comment on the Spa as we have not been there. The rates were rather prohibitive.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Spa
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Spa
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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Spa

The main restaurant

The restaurant is located next to the main alley. There is also an adjoining terrace, which we enjoyed during our breakfasts.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Breakfast

Breakfast

Resort hotels do not typically offer breakfast to Marriott Bonvoy Gold members. This is not the case with the JW Marriott Phu Quoc Emerald Bay Resort & Spa! One of the most beautiful buffets we had during our stay in Asia.

Many pictures for you in these slideshows:

The savory buffet

Asian and Western flavors. Eggs cooked in every way (my favorite: Benedictine style!), different sushi every day, as well as different types of meats!

The sweet buffet

Pancakes, French toast on demand. Different artisanal ice creams every day… as well as jams and fresh fruit juices. And delicious pastries! And of course: coconut!

After eating this type of meal… you can make it through the night with no problem! We still had a thought for those left in the cold!

A post shared by milesopedia (@milesopedia) on Jan. 14. 2018 at 6:24 PSTSaturday Night Dinner

On Saturday evening, a “Seafood and Champagne” evening is organized. Seafood lovers, this evening is for you.

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JW Marriott Phu Quoc Emerald Bay Resort & Spa – Dinner

If you don’t like it, there are plenty of choices (meats, pastas, Asian dishes), and what about the desserts! Enjoy the visual tasting in this slideshow!

Bottom line

Certainly one of our best uses of Membership Rewards points and Marriott Bonvoy points for a hotel stay. The JW Marriott Phu Quoc Emerald Bay Resort & Spa is a little gem on Phu Quoc Island.

If you are visiting the area, allow at least 3 nights to stay there. The ideal, in my opinion, is 5 nights (to take advantage of the promotion 4 nights purchased with points = the fifth night offered). 7 nights may be a bit too much for some. For us, as a family with my mother, my wife and our two children, it was ideal to rest from the tumult of the Vietnamese metropolis.

And of course, go as a Marriott Gold member to get free breakfast (a savings of about $80-100 / day for a couple!).

Achieve Marriott Gold status with this card

Cards to earn and collect Marriott Bonvoy points

Come to discuss that topic in our Facebook Group!

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