Review: Eva Air B777 - Business Class

To the point Discover our photo report of the flight BR35 on Eva Air (B777-300ER) in Business Class between Toronto and Taipei!

Here is the story of my flight last month to Fukuoka in Japan, a first experience for me on Eva Air.

Itinerary

The ticket was booked with Aeroplan miles. The loyalty program offers a very good return on investment for travel to Asia. With its generous stopover policy it is possible to visit Europe en route to your destination in Asia. This time I stayed wise, we are going to visit some friends in Seoul and on the way we thought to stop in Fukuoka. Ramen’s capital is located at the tip of Japan and is very well served by Star Alliance airlines. Our final route will be:

Montreal – Toronto on Air Canada
Toronto – Taipei with Eva Air
Taipei – Fukuoka with Eva Air (Stopover)
Fukuoka – Seoul with Asiana (Destination)
Seoul – Los Angeles with Asiana
Los Angeles – Montreal with Air Canada

This last flight is to be avoided if possible, Air Canada uses Airbus A320 far from being comfortable for this “red eye”. It is preferable to go through Toronto where the connection is assured with a Boeing 767 or 787. We took advantage of the long connection in Los Angeles (13 hours) to have lunch in the sun on the terrace of a hotel where French friends were staying on vacation. There are worse places to stop!

Salon in Toronto

We arrive from Montreal at 10:30 pm. Toronto airport allows you to change terminals without going through security. The transfer is a little long on foot but that does not disturb me, we are going to be sitting during 15 hours…

flight yyz tpe br35 j 1 — our flight is the last of the evening with a departure at 1:45 am

flight yyz tpe br35 j 3 — the long transfer corridor to the international flight gates

flight yyz tpe br35 j 2 — Not many people at this time

The flight leaves very late (or very early) so Eva Air sends its passengers to the Plaza Premium lounge. The Air Canada lounge closed its doors with the last flight of the company shortly before 11pm. So we head to the lounge which is also open to Priority Pass holders.

First disappointment, the salon is being renovated. But the biggest surprise awaits us: the lounge has been moved to the terminal. Not in another location but in a corner of the terminal in the middle of the boarding gates. The living room is delimited by flower pots. There are no power outlets, the Wifi is the airport’s and the restrooms are the terminal’s. The food offer is limited and I don’t mean the drink offer. For a place that is supposed to be a haven of rest, we are closer to camping…

flight yyz tpe br35 j 6 — camping table in the Pearson terminal

flight yyz tpe br35 j 4 — overview of the exhibition

flight yyz tpe br35 j 5 — a nice place to spend a few hours before your flight

Eva Air flight to Taipei

The boarding will be done in a very orderly way. Several agents of the company pass through the rows to check passports and indicate to passengers their boarding area. The company then posts employees with a sign indicating the area at different locations so that several lines form without ending in chaos.

flight yyz tpe br35 j 11 — The boarding pass of the flight with the scribbles of rigor

flight yyz tpe br35 j 9 — Our aircraft a Boeing 777-300ER

flight yyz tpe br35 j 10 — queue of wheelchairs

flight yyz tpe br35 j 13 — it’s finally time to board!

Eva Air has an aircraft with seats in 3 classes: Business, Premium Economy and Economy. Business class is arranged in rows of 4 seats: 1-2-1. If you are traveling as a couple, unfortunately the central seats are not very practical because they are very far away. We had trouble communicating. The Asiana A380 airbus will be perfect in this aspect, the central seats being side by side one row on 2.

flight yyz tpe br35 j 14 — view of the business cabin in the Boeing 777-300ER Eva Air

flight yyz tpe br35 j 15 — view of the business cabin in the Boeing 777-300ER Eva Air

flight yyz tpe br35 j 18 — central seats, the seat has a large separation

The seat offers quite a bit of storage, something I find important because with the proliferation of devices (phone, tablets, computers) it’s not easy to juggle this material when the seat has little room.

flight yyz tpe br35 j 19 — Business cabin seat in the Boeing 777-300ER Eva Air

flight yyz tpe br35 j 17 — Business cabin seat in the Boeing 777-300ER Eva Air

flight yyz tpe br35 j 16 — Business cabin seat in the Boeing 777-300ER Eva Air

Eva Air is giving away a (nice) Rimowa comfort kit, ambient noise cancelling headphones and pajamas. For a business class we are well spoiled. During boarding, the flight attendant assigned to our corridor comes to introduce herself and take the meal order. We took advantage of the pre-order on the Internet to choose the lobster.

flight yyz tpe br35 j 20 — comfort kit in the business class of Eva Air BR35

flight yyz tpe br35 j 21 — comfort kit in the business class of Eva Air BR35

flight yyz tpe br35 j 24 — Pyjamas in the business class of the Eva Air BR35 flight

flight yyz tpe br35 j 23 — Headset in the business class of the Eva Air BR35 flight

flight yyz tpe br35 j 25 — Pyjamas in test in the Business Class of the Eva Air BR35 flight

flight yyz tpe br35 j 27 — Pyjamas in test in the Business Class of the Eva Air BR35 flight

We will soon take off but just before distribution of hot towels, a square of chocolate and a glass.

flight yyz tpe br35 j 22

Here is an excerpt from the menu, on the beverage side Eva Air offers Veuve Cliquot from Toronto and Krug from other cities like Chicago.

flight yyz tpe br35 j 29 — menu in the business class of the Eva Air BR35 flight

flight yyz tpe br35 j 30 — menu in the business class of the Eva Air BR35 flight

flight yyz tpe br35 j 28 — menu in the business class of the Eva Air BR35 flight

flight yyz tpe br35 j 31 — menu in the business class of the Eva Air BR35 flight

The service begins with an aperitif and a foie gras toast. The starter is a mix of salmon and scallops with a salad and finally the lobster. Fast service, decent food, the reputation of the Asian company is up to par.

flight yyz tpe br35 j 33 — Aperitif on the Eva Air BR35 flight in Business Class

flight yyz tpe br35 j 34 — Aperitif during the Eva Air BR35 flight

flight yyz tpe br35 j 36 — Entry on the Eva Air BR35 flight in Business Class

flight yyz tpe br35 j 37 — Dish on Eva Air BR35 flight in Business Class

flight yyz tpe br35 j 38 — Dessert on Eva Air BR35 flight in Business class – chocolate cake

After the meal I will try the bed. A little disappointed on this side because if the cover is comfortable, the seat is a little hard and no “mattress” is provided.

flight yyz tpe br35 j 39 — Sleeping in Eva Air BR35 flight in Business Class

flight yyz tpe br35 j 40 — Sleeping in Eva Air BR35 flight in Business Class

The cabin is plunged into darkness. When I wake up I go to consult the entertainment system, there also small disappointment on the follow-up of the flight where the device does not allow you to choose the information and obliges you to look at a loop of animations. As for the films, the selection is quite large, I take the opportunity to watch a Korean feature film about the Japanese occupation.

flight yyz tpe br35 j 43 — cabin of the Boeing 777-300ER Eva Air during the night

flight yyz tpe br35 j 32 — cabin of the Boeing 777-300ER Eva Air during the night

flight yyz tpe br35 j 42 — There is still a long way to go!

A snack is served in the middle of the flight. Then 2 hours before landing, breakfast is served. I opted for the congee.

flight yyz tpe br35 j 44 — Mid-flight snack in Eva Air BR35 Business Class

flight yyz tpe br35 j 45 — Breakfast in Business Class on Eva Air flight BR35

Eva Air The Infinity Lounge

Being in correspondence we have no control at the border and the transit is done very quickly. We arrive at The Infinity. Eva Air has several lounges but this one, dedicated to business class passengers, will do very well.

flight yyz tpe br35 j 47 — To the lounge on the upper floor of the terminal

flight yyz tpe br35 j 48 — View of the terminal at Taipei Airport – the floor contains several Eva Air lounges

flight yyz tpe br35 j 49 — entrance to the Eva Air The Infinity lounge

flight yyz tpe br35 j 51 — Entrance to Eva Air Taipei

flight yyz tpe br35 j 52 — Entrance to the Eva Air The Infinity lounge

flight yyz tpe br35 j 53 — Eva Air The Infinity’s office area

flight yyz tpe br35 j 54 — Eva Air The Infinity Lounge

flight yyz tpe br35 j 55 — Eva Air The Infinity Lounge

flight yyz tpe br35 j 58 — of Eva Air The Infinity

We take advantage of the living room to eat another congee then we go to take a shower.

flight yyz tpe br35 j 62 — Eva Air The Infinity Lounge Buffet

flight yyz tpe br35 j 60 — Eva Air The Infinity Lounge Buffet

flight yyz tpe br35 j 59 — Eva Air The Infinity Lounge Buffet

flight yyz tpe br35 j 56 — Eva Air The Infinity Lounge Buffet

flight yyz tpe br35 j 57 — Eva Air The Infinity Lounge Buffet

flight yyz tpe br35 j 61 — Eva Air The Infinity Lounge Buffet

flight yyz tpe br35 j 63 — our (second) breakfast

The shower is one of the most spacious and well-equipped I’ve ever used. In addition to the basic products, there are razors, toothbrushes, hair gel etc. By comparison, the showers at the Star Alliance lounge in Los Angeles offered no services other than soap and shampoo.

flight yyz tpe br35 j 65 — Eva Air The Infinity shower

flight yyz tpe br35 j 64 — Eva Air The Infinity shower

Bottom line

A successful first experience for me. It is a very long flight but with a service and comfort that makes it bearable. Eva Air flies from Toronto and Vancouver, the latter route will no longer be served by an old 747 as of this summer. The other option is to go to Chicago for example. In short, it’s a flight where you get your miles back!