Scotiabank Gold American Express® CardScotiabank Gold American Express® CardEarn up to 50,000 bonus Scene+ points + no annual fee in your first year

Review: Asiana Airlines A350 – Business Class

  • Business
Review: Asiana Airlines A350 – Business Class

Note8/10

Flight Carrier
Asiana
Departing Airport
Incheon International Airport
Arrival Airport
San Francisco International Airport
Flight Number
OZ212
Duration
10:40
Aircraft
Airbus A350
Cabin Class
Business Class
Share

After a smooth flight from Ho Chi Minh City, and a quick stop at the Asiana Airlines Business Lounge at Seoul Airport (ICN), we are on our way to San Francisco.

Seoul – San Francisco | Asiana Airlines OZ212 | A350

When we booked our round-the-world itinerary, we had two choices to reach the US West Coast on Asiana Airlines:

  • or Seoul – Los Angeles on A380
  • or Seoul – San Francisco on A350

We opted for the second choice. After all, we already did a photo report on the proposed A380 route! And I had a clear preference for San Francisco since we recently went to L.A.

Before boarding

As we left the Asiana Business Lounge, we had to find our door. The instructions were very clear.

asiana airlines a350 business class icn sfo 01
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

I love these airport bulletin boards 🙂

asiana airlines a350 business class icn sfo 04
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

We appreciate the attention paid to children by the South Koreans.

asiana airlines a350 business class icn sfo 02
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 07
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 03
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 05
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Fortunately, there are conveyor belts: the airport is gigantic. Alexandra ended up leaving the place to her brother in the stroller to have a good time…. This allowed me to put Arthur back in our travel stroller!

asiana airlines a350 business class icn sfo 06
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

We have arrived at our door.

asiana airlines a350 business class icn sfo 08
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Boarding the A350-900 of Asiana Airlines

The boarding has just begun. There is a very long line for economy class.

asiana airlines a350 business class icn sfo 10
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Being in business class, we will board quickly.

asiana airlines a350 business class icn sfo 09
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 11
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

And to tell the truth, the Asiana Airlines staff seeing us with our two small children, made us go ahead! Still a little embarrassed of this privilege… but we end up enjoying it!

Alexandra will be the first to board the plane, in a gangway dedicated to passengers travelling on business. The hostess saw him arrive….

asiana airlines a350 business class icn sfo 14
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

A very nice moment for Alexandra who ends up being a regular on business class trips!

asiana airlines a350 business class icn sfo 15
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Business cabin of the A350-900 of Asiana Airlines

Tonight, we will occupy 3 seats: one on the window side for me and Arthur. Note the space on the side of the window, I was able to put a blanket and a pillow on the ground and make him play in this space (on the other hand he slept on me (or in his sister’s seat…) a good part of the flight)!

asiana airlines a350 business class icn sfo 16
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 17
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Alexandra and Jean-Maximilien will be in 2 seats in the middle row, known as « Honeymoon ».

asiana airlines a350 business class icn sfo 19
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Alexandra has already chosen hers between mom and dad!

asiana airlines a350 business class icn sfo 18
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

It’s time to take a tour of the « owner »! Here is the seat that Jean-Maximilien will occupy next to Alexandra:

asiana airlines a350 business class icn sfo 21
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

As in cars, it is a 3-point seat belt. I’ll tell you right now: I hate this type of belts. This is not at all practical, especially when traveling with children with busy hands.

asiana airlines a350 business class icn sfo 27
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

There is enough room for the feet without them touching:

asiana airlines a350 business class icn sfo 23
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The electric controls of the chair as well as the remote control.

asiana airlines a350 business class icn sfo 24
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The Honeymoon configuration is good for couples because the chairs are facing each other…

asiana airlines a350 business class icn sfo 26
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

… but if you travel alone, it is possible to assemble the partition. Alexandra demonstrates this to you:

asiana airlines a350 business class icn sfo 25
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Here is the chair in a 180 degree reclining position. You can see how close the two seats are.

asiana airlines a350 business class icn sfo 35
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The device still smells new. Everything is impeccable. Here are pictures of the different elements of the seat (note the well positioned electrical outlet):

asiana airlines a350 business class icn sfo 34
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

USB and audio ports, reading light, various storage compartments:

asiana airlines a350 business class icn sfo 33
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Individual lights on the ceiling:

asiana airlines a350 business class icn sfo 42
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Ring to hang a garment next to the shelf.

asiana airlines a350 business class icn sfo 32
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Speaking of the shelf, here it is lowered:

asiana airlines a350 business class icn sfo 28
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

And the welcome kit provided by Asiana Airlines to business class passengers:

asiana airlines a350 business class icn sfo 29
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 30
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Pillows and blankets are also distributed before take-off.

asiana airlines a350 business class icn sfo 47
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The screen is very large and with a high resolution.

asiana airlines a350 business class icn sfo 31
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

A multimedia section is dedicated to children… which is not without displeasing Alexandra!

asiana airlines a350 business class icn sfo 45
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 46
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The remote control is of the latest generation of course:

asiana airlines a350 business class icn sfo 44
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Our flight tonight: straight ahead!

asiana airlines a350 business class icn sfo 48
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

A picture of the cabin: we appreciate the absence of luggage compartments in the middle. It gives a real sense of space! On the other hand, we notice that the colors chosen by Asiana Airlines are not the warmest.

asiana airlines a350 business class icn sfo 37
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Ready for takeoff, Arthur plays with the comb provided in the kit:

asiana airlines a350 business class icn sfo 40
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The aircraft doors will be delayed in closing due to passengers requiring medical attention. We prefer to stay in Seoul a few dozen minutes longer than to be diverted to Alaska! The crew will regularly come and serve us with champagne. Alexandra passes the time by keeping her stuffed animals comfortable:

asiana airlines a350 business class icn sfo 41
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

A short visit to the toilets which all have a changing table.

asiana airlines a350 business class icn sfo 38
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 39
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Asiana Airlines’ long-haul business meal

We take another glass of champagne by consulting the safety documentation of this A350-900. Our flight has just started its first hour of delay. The children are getting impatient and tired 🙁

asiana airlines a350 business class icn sfo 43
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The menu of the evening is then distributed to make us wait for the takeoff.

asiana airlines a350 business class icn sfo 49
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 50
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 51
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 52
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 53
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 54
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 55
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Shortly after takeoff, the service begins with a white tablecloth laid out on our shelves…. and a new glass of champagne.

asiana airlines a350 business class icn sfo 57
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 56
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

As for the previous flight, we « share custody » of the children during the meal. It is not always obvious! I start the meal while Jean-Maximilien manages Alexandra’s:

asiana airlines a350 business class icn sfo 58
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

We each chose different dishes:

asiana airlines a350 business class icn sfo 59
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 60
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 62
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 63
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 64
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 65
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

This view shows that some window seats are more isolated from the corridor than others (and are therefore to be preferred).

asiana airlines a350 business class icn sfo 61
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

The flight will go smoothly with very little turbulence. We can sleep for several hours.

When we wake up, a new sweet and sour service is offered to us about 1h30 before our arrival in San Francisco:

asiana airlines a350 business class icn sfo 71
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 70
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 69
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 66
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 67
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 68
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 72
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

We take a look at the exterior and the famous « winglets » of the A350

asiana airlines a350 business class icn sfo 73
Asiana Airlines – A350 – Business Class – Seoul – San Francisco
asiana airlines a350 business class icn sfo 74
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

And a view of the cabin by day (note the impression of height without the central luggage lockers):

asiana airlines a350 business class icn sfo 75
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

We can follow the landing from the 3D model of the screen:

asiana airlines a350 business class icn sfo 76
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

We arrive in San Francisco with a mixed weather.

asiana airlines a350 business class icn sfo 77
Asiana Airlines – A350 – Business Class – Seoul – San Francisco

Our flight will finally be 1 hour late.

oz212
Our route OZ212 – ICN-SFO

Bottom line

An excellent flight on Asiana Airlines in a brand new plane. Nothing to complain about as much on the comfort of the cabin as on the service. If you are traveling alone, prefer insulated seats on the window side (mine was on the aisle side). If you are traveling as a couple, the Honeymoon chairs are perfect. There is no bed for babies.

As I said above, the colors chosen for the seats and the cabin in general are likely to « age badly ». Too bad for a few months old plane.

Asiana Airlines is one of the airlines that charges little or no carrier surcharges on Aeroplan. Choose flights on A350 (San Francisco) or A380 (Los Angeles and New York) avoiding B777 (whose business class is not at the level of other companies).

Annual fee
$799
Our valuation
$1,700
Milesopedia first-year estimateFirst-year valueWelcome bonus$1,700Total$1,700Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 100,000 points
Apply Now

on American Express's website

Apply with confidence — no impact on your credit scoreApply with confidenceCheck whether your application will be approved before you submit it, with no impact on your credit score*When you apply for a personal American Express Credit Card, we will tell you whether you are eligible without affecting your credit score. So you can apply with confidence.*Instant decisions are only available for consumer Card applications (also called “personal Cards”).

Terms of the offer

  • Unlock special experiences with the newly designed metal Platinum Card
  • New Platinum® Cardmembers, earn 25,000 Welcome Bonus Membership Rewards® points when you charge $2,000 in purchases to your Card in the first three months of Cardmembership
  • Earn 3 points for every $1 in Card purchases on eligible dining in Canada, 2 points for every $1 in Card purchases on eligible travel, and 1 point for every $1 in all other Card purchases
  • You will have access to a $200 CAD Annual Travel Credit to use towards any single travel booking of $200 or more charged to your Platinum Card and made on www.americanexpress.ca/travel or through Platinum Card® Travel Service
  • Take full advantage of the American Express Global Lounge Collection which unlocks access to over 1200 airport lounges worldwide. This includes The Centurion® Lounge network, Plaza Premium Lounges, and hundreds of other domestic and international lounges designed to enhance your travel experience
  • Enjoy complimentary benefits that offer an average value of $550 USD at over 1,000 extraordinary properties worldwide when you book Fine Hotels & Resorts.
  • Platinum Cardmembers can enjoy access to special events and unique opportunities
  • Enjoy premium benefits at the Toronto Pearson Airport including security bypass, complimentary valet car service and discount car care and parking
  • You will also have access to many leading hotel and car rental companies’ loyalty programs. Our partners include Marriott International, Hilton Hotels and Resorts®, Radisson Hotel Group Hotels and Resorts, Hertz® and Avis®
  • As a Charge Card, the balance must always be paid in full each month. 30% annual interest rate applies to balances not paid in full. Payments must be received and processed by the date of the next monthly statement to avoid interest charges
  American Express is not responsible for maintaining or monitoring the accuracy of information on this website. For full details, current product information and Terms and Conditions, click the Apply now link. Conditions Apply

The Platinum Card® is the best premium card in Canada for travellers.

With this welcome offer, you can earn up to 100,000 Membership Rewards® points:

  • 70,000 points after charging $10,000 to your Card in your first 3 months of Cardmembership
  • 30,000 points when you make a purchase between the 15th and 17th month after your Cardmembership begins

With this Card, you get:

  • 2 points per $1 on eligible dining and delivery purchases in Canada
  • 2 points per dollar on eligible travel purchases charged to the Card
  • 1 point per $1 on all other purchases charged to the Card

You can use your Membership Rewards® points in many ways:

  • Transfer points to airline partners: Aeroplan, Avios (British Airways / Qatar Airways), Flying Blue, Delta SkyMiles, etc.
  • Transfer points to hotel partners, including Hilton Honors and Marriott Bonvoy
  • Redeem points for statement credits to offset any travel purchase charged to your Card (1,000 points = $10)
  • Redeem points for statement credits towards other purchases (1,000 points = $10)
  • And more!

For example, with this welcome offer, if you decide to transfer your Membership Rewards® points to a partner loyalty program, you could earn up to:

  • 100,000 Aeroplan points
  • 100,000 Avios
  • 100,000 Flying Blue Miles
  • 120,000 Marriott Bonvoy points

With this card, you also have advantages for your travels:

  • $200 Annual Travel Credit
  • An annual meal credit of $200
  • A $100 statement credit for NEXUS membership
  • Complimentary access for you and one additional guest to more than 1,550 airport lounges in over 140 countries
  • Hilton Honors Gold status
  • Marriott Bonvoy Gold Elite status
  • Access to the Fine Hotels + Resorts program

Last but not least, The Platinum Card® offers a wide range of insurance coverage: rental car theft and damage, $500,000 travel accident, emergency medical expenses (out-of-province or out-of-country), lost or stolen baggage, flight delays and misdirected baggage, hotel or motel burglary, Purchase Protection, Purchase Security.

Like all American Express Canada Cards, there is no minimum income requirement.

Annual fee

Primary card$799
Additional card$250

Annual income required

Individual$0
Household$0

Conversion fees

2.5%

Earning rate

  • 2xTravel
  • 2xRestaurants
  • 1xAll spending

Value

1st Year Value$1,482
2nd Year Value$470

Transfer partners

  • AeroplanAirline
  • British Airways ClubAirline
  • Cathay Asia MilesAirline
  • Etihad GuestAirline
  • Flying BlueAirline
  • Hilton HonorsHotel
  • Marriott BonvoyHotel

Card benefits

Concierge service24/7
Airport lounge access$400
Travel creditsIncluded

Travel insurance

Travel medical (under 55)Up to $5,000,000 / 15 days
Travel medical (55-64)Up to $5,000,000 / 15 days
Trip CancellationUp to $2,500
Trip InterruptionUp to $2,500
Delayed BaggageUp to $1,000
Lost BaggageUp to $1,000
Flight DelayUp to $1,000
Hotel BurglaryUp to $1,000
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Auto Rental Collision (primary)Up to $85,000 / 48 days

Our featured card

Featured
Annual fee
$0 $139
No annual fee the first year
Our valuation
$1,139
Milesopedia first-year estimateFirst-year valueWelcome bonus$1,000Annual fee rebated$139Total$1,139Rewards on your spending are not included. The calculator that adds them from your own profile is on the card's page.
Welcome offer
Up to 50,000 points
+ First Year Annual Fee Rebate
Apply Now

on TD's website

With this offer for the TD® Aeroplan® Visa Infinite* Card, you can get up to 50,000 Aeroplan points as well as an Annual Fee rebate for the first year.

  • Earn a welcome bonus of 10,000 Aeroplan points when you make your first Purchase with your new Card
  • Earn 15,000 Aeroplan points when you spend $3,000 within 90 days of Account opening.
  • Plus, earn a one-time anniversary bonus of 25,000 Aeroplan points when you spend $12,000 within 12 months of Account opening

This card also allows you to enjoy travel benefits, such as a free first checked bag for you and up to 8 travel companions on the same reservation, as well as a rebate on the NEXUS program application fee (up to $100 CAD per eligible cardholder) every 48 months.

With the TD® Aeroplan® Visa Infinite* Card, you earn 1.5 points per $1 spent on:

  • Grocery purchases
  • Gas and electric vehicle charging purchases
  • Purchases made directly with Air Canada® (including Air Canada Vacations®)

You also earn 1 point per dollar on all other eligible purchases made with your card.

Annual fee

Primary card$139
Additional card$75

Annual income required

Individual$60,000
Household$100,000

Conversion fees

2.5%

Earning rate

  • 1.5xGas & EV
  • 1.5xGroceries
  • 1.5xAir Canada flights
  • 1xAll spending

Value

1st Year Value$1,714
2nd Year Value$425

Card benefits

Concierge service24/7

Travel insurance

Travel medical (under 55)Up to $2,000,000 / 21 days
Travel medical (55-64)Up to $2,000,000 / 21 days
Travel medical (65+)Up to $2,000,000 / 4 days
Trip CancellationUp to $1,500
Trip InterruptionUp to $5,000
Delayed BaggageUp to $1,000
Lost BaggageUp to $1,000
Flight DelayUp to $500
Hotel BurglaryUp to $2,500
Travel AccidentUp to $500,000

Purchase protection

Purchase ProtectionIncluded
Extended Warranty+1 years
Mobile DeviceUp to $1,000 / 1 years
Auto Rental CollisionUp to $65,000 / 48 days

Our editorial integrity

Our reviews and rankings are based on an objective assessment. Advertisers do not influence our content. We may receive compensation through some links; our analysis and opinions remain independent.