{"id":191690,"date":"2026-03-05T15:10:00","date_gmt":"2026-03-05T20:10:00","guid":{"rendered":"https:\/\/milesopedia.com\/news\/change-time-flight-rights-compensation\/"},"modified":"2026-03-24T06:08:54","modified_gmt":"2026-03-24T10:08:54","slug":"change-time-flight-rights-compensation","status":"publish","type":"post","link":"https:\/\/milesopedia.com\/en\/guides\/tutoriels\/change-time-flight-rights-compensation\/","title":{"rendered":"Flight schedule changes: your rights and compensation"},"content":{"rendered":"\n<p>A <strong>flight schedule change<\/strong> can happen at any time, sometimes a few months before departure or only a few hours before boarding. Airlines regularly adjust their schedules for operational, weather, or safety reasons. <\/p>\n\n<p>But what should you do when a flight is changed or cancelled? Depending on the situation, you may be entitled to a new flight, a refund, or even financial compensation. <\/p>\n\n<p>In Canada, the rules are governed by the Air Passenger Protection Regulations (<a href=\"https:\/\/otc-cta.gc.ca\/eng\/air-passenger-protection-regulations-regulatory-impact-analysis-statement\" target=\"_blank\" rel=\"noopener\">APPR<\/a>). However, rights vary based on several factors, including the carrier\u2019s responsibility and the notice period. <\/p>\n\n<p>In this guide, we explain what to do when a flight schedule changes, what your rights are, and when flight delay compensation may be offered.<\/p>\n<aside class=\"component component__notice component__notice--info wp-block-milesgutenberg-notice\">\n\t\t\t\t<i class=\"fas fa-info-circle\"><\/i>\n\t\t<div class=\"component__notice__content\">\n\t\t\t\t\t<span class=\"h6 component__notice__title\">\n\t\t\t\tKey takeaways regarding flight schedule changes\t\t\t<\/span>\n\t\t\t\t\n\n<div class=\"component component__list\"><ul class=\"wp-block-list\">\n<li>A flight schedule change may occur for operational, weather, or security reasons.<\/li>\n\n\n\n<li>Depending on the situation, the airline must offer a new flight, a rerouting, or a refund.<\/li>\n\n\n\n<li>Flight delay compensation may be offered when the disruption is within the carrier\u2019s control.<\/li>\n\n\n\n<li>In Canada, the rules are governed by the Air Passenger Protection Regulations.<\/li>\n\n\n\n<li>Some credit cards with travel insurance may also cover certain delay-related expenses.<\/li>\n<\/ul><\/div>\n\n\t<\/div>\n<\/aside>\n\n<h2 class=\"wp-block-heading\" id=\"h-annulations-de-vols-situation-actuelle\">Flight cancellations: current situation<\/h2>\n\n<p>In recent years, travellers have faced a higher number of air travel disruptions in certain regions of the world.<\/p>\n\n<p>For example, several airlines have recently suspended or changed flights to certain Middle East destinations due to geopolitical tensions and airspace restrictions.<\/p>\n\n<p>Similarly, some flights to Cuba may be changed or cancelled due to operational constraints, aircraft availability, or local conditions.<\/p>\n\n<p>In these situations, schedule changes or cancellations are generally considered outside airlines\u2019 control.<\/p>\n\n<p>This means passengers may receive a new flight or a refund, but financial compensation is not always offered.<\/p>\n<aside class=\"component component__notice component__notice--info wp-block-milesgutenberg-notice\">\n\t\t\t\t<i class=\"fas fa-info-circle\"><\/i>\n\t\t<div class=\"component__notice__content\">\n\t\t\t\t\n\n<p>As the situation can evolve quickly, it is recommended to regularly check your flight status and any communications sent by your airline.<\/p>\n\n\t<\/div>\n<\/aside>\n\n<h2 class=\"wp-block-heading\" id=\"h-annulation-ou-changement-d-horaire-de-vol\">Flight cancellation or schedule change<\/h2>\n\n<p>Airlines regularly adjust their schedules. A flight schedule change or cancellation can therefore occur several months before departure. <\/p>\n\n<p>These adjustments allow carriers to optimize fleet utilization, adjust flight frequency, or respond to certain operational constraints.<\/p>\n\n<p>Let\u2019s look at why these changes are common and how to stay informed if your flight is changed.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-pourquoi-un-horaire-de-vol-change\">Why a flight schedule changes<\/h3>\n\n<p><strong>Flight schedule changes<\/strong> are not new, but they have seemed more frequent in recent years. Airlines can adjust their schedules up to about 14 days before departure. <\/p>\n\n<p>These changes help optimize aircraft utilization and better manage crew rotations, aircraft maintenance, or passenger demand.<\/p>\n\n<p>Aircraft follow a very precise schedule and must fly as much as possible to be profitable.<\/p>\n<figure class=\"component component__image has-text-align-center wp-block-milesgutenberg-image\">\n\t\t\t\t<img decoding=\"async\" class=\"miles_img img-large\" src=\"https:\/\/milesopedia.com\/wp-content\/uploads\/2021\/09\/Avion-en-vol-1024x683.png\" alt=\"Avion en vol\" loading=\"lazy\" width=\"1012\" height=\"675\">\n\t\t\t<\/figure>\n\n<p>For example, the same aircraft could operate several segments in a day:<\/p>\n\n<div class=\"component component__list checkmarks\"><ul class=\"wp-block-list is-style-checkmarks\">\n<li>Paris\u2013Montreal<\/li>\n\n\n\n<li>Montreal\u2013Toronto<\/li>\n\n\n\n<li>Toronto\u2013Montreal<\/li>\n\n\n\n<li>Montreal\u2013Paris<\/li>\n<\/ul><\/div>\n\n<p>To manage this complex logistics, carriers sometimes adjust flight schedules.<\/p>\n<figure class=\"component component__image has-text-align-center wp-block-milesgutenberg-image\">\n\t\t\t\t<img decoding=\"async\" class=\"miles_img img-large\" src=\"https:\/\/milesopedia.com\/wp-content\/uploads\/2019\/05\/IMG_6200-1024x576.jpg\" alt=\"IMG 6200\" loading=\"lazy\" width=\"1012\" height=\"569\">\n\t\t\t<\/figure>\n\n<p>As a result, a trip booked several months in advance may undergo multiple flight schedule changes before departure.<\/p>\n\n<p>Flights are often put on sale well in advance to generate bookings, even though some adjustments may still be possible.<\/p>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='m-h'\n\t\t\t\tdata-post_type='card'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_card container_template--m-h container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"card_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"100492\"\n\t\t\t\t\t\t\tdata-utm=\"wpb\"\n\t\t\t\t\t\t\t>\n\t\t<div class=\"card\">\n\t<div class=\"card--grid\">\n\n\t\t<div class=\"card--img-outer\">\n\t\t\t<div class=\"card--img\">\n\t\t\t\t<div class=\"shimmer shimmer-card\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"card--title-offer-selling\">\n\t\t\t<div class=\"card--title-offer\">\n\t\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"card--selling-points\">\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"card--apply\">\n\t\t\t<div class=\"apply-btn\">\n\t\t\t\t<div class=\"shimmer shimmer-btn\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\t\t<\/div>\n\n\t\t<\/aside>\n\n<h3 class=\"wp-block-heading\" id=\"h-comment-suivre-un-changement-d-horaire\">How to track a schedule change<\/h3>\n\n<p>When a <strong>flight schedule change<\/strong> occurs, the airline generally informs passengers by email or via a notification in its mobile app.<\/p>\n\n<p>Even when it is a minor change, such as a shift of a few minutes, a message is often sent to update your itinerary.<\/p>\n\n<p>However, it is recommended that you check your flight schedule yourself from time to time, especially as your departure approaches.<\/p>\n\n<p>Some tools can also automatically track itinerary changes.<\/p>\n\n<p>For example, the <a href=\"https:\/\/milesopedia.com\/en\/guide\/tutorials\/use-expertflyer-flights-points\/\">ExpertFlyer<\/a> service can send alerts when a flight is changed, which avoids having to check the schedule manually.<\/p>\n\n<p>In some cases, booking platforms such as <a href=\"https:\/\/milesopedia.com\/en\/guides\/tutoriels\/expedia-rewards-program\/\">Expedia<\/a> may also send a message to report a flight schedule change, even a very slight one.<\/p>\n<figure class=\"component component__image has-text-align-center wp-block-milesgutenberg-image\">\n\t\t\t\t<img decoding=\"async\" class=\"miles_img img-large\" src=\"https:\/\/milesopedia.com\/wp-content\/uploads\/2022\/01\/Screen-Shot-2021-12-28-at-3.25.44-PM-1024x420.jpg\" alt=\"Flight schedule change\" loading=\"lazy\" width=\"1012\" height=\"415\">\n\t\t\t<\/figure>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='s-h'\n\t\t\t\tdata-post_type='post'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_post container_template--s-h container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"post_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"107919,224940\"\n\t\t\t\t\t\t\t>\n\t\t<article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>\t\t<\/div>\n\n\t\t<\/aside>\n\n<h2 class=\"wp-block-heading\" id=\"h-que-faire-lors-d-un-changement-d-horaire\">What to do when a schedule changes<\/h2>\n\n<p>When a <strong>flight schedule change<\/strong> occurs, the airline must generally offer passengers certain options.<\/p>\n\n<p>Depending on the situation, this may include accepting the new schedule, changing the itinerary, or receiving a ticket refund.<\/p>\n\n<p>The options offered depend in particular on the time before departure and the significance of the change.<\/p>\n<aside class=\"component component__notice component__notice--info wp-block-milesgutenberg-notice\">\n\t\t\t\t<i class=\"fas fa-info-circle\"><\/i>\n\t\t<div class=\"component__notice__content\">\n\t\t\t\t\n\n<p><strong>Travel tip<\/strong>: If you receive an email indicating a flight schedule change, check your new itinerary immediately. Even a minor change can sometimes create a connection issue or change the total trip duration. If the new schedule does not work for you, contact the airline promptly to explore the available options.  <\/p>\n\n\t<\/div>\n<\/aside>\n\n<h3 class=\"wp-block-heading\" id=\"h-vos-droits-lors-d-un-vol-modifie\">Your rights when a flight is changed<\/h3>\n\n<p>When a flight schedule change is announced, several options may be offered to passengers.<\/p>\n\n<p>Depending on the airline\u2019s policies, you may be able to:<\/p>\n\n<div class=\"component component__list checkmarks\"><ul class=\"wp-block-list is-style-checkmarks\">\n<li>accept the new schedule offered;<\/li>\n\n\n\n<li>request an itinerary change to a similar flight;<\/li>\n\n\n\n<li>refuse the change and request a ticket refund.<\/li>\n<\/ul><\/div>\n\n<p>These options can generally apply regardless of the payment method, whether the ticket was purchased with cash or points.<\/p>\n<figure class=\"component component__image has-text-align-center wp-block-milesgutenberg-image\">\n\t\t\t\t<img decoding=\"async\" class=\"miles_img img-large\" src=\"https:\/\/milesopedia.com\/wp-content\/uploads\/2023\/12\/ENG-YUL-AMS-modifications-1024x662.png\" alt=\"YUL AMS change\" loading=\"lazy\" width=\"1012\" height=\"654\">\n\t\t\t<\/figure>\n\n<p>In Canada, the rules are governed by the Air Passenger Protection Regulations (<a href=\"https:\/\/otc-cta.gc.ca\/eng\/air-passenger-protection-regulations-regulatory-impact-analysis-statement\" target=\"_blank\" rel=\"noopener\">APPR<\/a>). However, to obtain a refund or a no-fee change, the change must often be considered \u201csignificant\u201d (<a href=\"https:\/\/protection-passager-passenger.otc-cta.gc.ca\/en\/when-an-issue-happens\" target=\"_blank\" rel=\"noopener\">source<\/a>). <\/p>\n\n<p>Each airline defines what it considers a significant change. In practice, many carriers consider a shift of at least two hours or the addition of a connection to be a significant change. <\/p>\n\n<p>However, an airline may sometimes accept a change even for a more minor adjustment. In some cases, this can allow you to obtain a more advantageous itinerary. <\/p>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='m-h'\n\t\t\t\tdata-post_type='card'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_card container_template--m-h container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"card_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"22642\"\n\t\t\t\t\t\t\tdata-utm=\"wpb\"\n\t\t\t\t\t\t\t>\n\t\t<div class=\"card\">\n\t<div class=\"card--grid\">\n\n\t\t<div class=\"card--img-outer\">\n\t\t\t<div class=\"card--img\">\n\t\t\t\t<div class=\"shimmer shimmer-card\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"card--title-offer-selling\">\n\t\t\t<div class=\"card--title-offer\">\n\t\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"card--selling-points\">\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"card--apply\">\n\t\t\t<div class=\"apply-btn\">\n\t\t\t\t<div class=\"shimmer shimmer-btn\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\t\t<\/div>\n\n\t\t<\/aside>\n<aside class=\"component component__notice component__notice--info wp-block-milesgutenberg-notice\">\n\t\t\t\t<i class=\"fas fa-info-circle\"><\/i>\n\t\t<div class=\"component__notice__content\">\n\t\t\t\t\n\n<p><strong>Tip<\/strong>: If you are considering cancelling a flight, it may be helpful to wait before doing so. If a flight schedule change occurs before departure, you may sometimes be able to change or cancel your ticket without fees. <\/p>\n\n\t<\/div>\n<\/aside>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='s-h'\n\t\t\t\tdata-post_type='post'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_post container_template--s-h container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"post_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"191103\"\n\t\t\t\t\t\t\t>\n\t\t<article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>\t\t<\/div>\n\n\t\t<\/aside>\n\n<h3 class=\"wp-block-heading\" id=\"h-cas-particuliers-a-connaitre\">Special cases to know<\/h3>\n\n<p>When your flight is changed following a flight schedule change, the airline must normally rebook you in the same cabin as your original reservation.<\/p>\n\n<p>However, there are often several different fares within the same cabin, especially in economy class.<\/p>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='s'\n\t\t\t\tdata-post_type='post'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_post container_template--s container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"post_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"144,121580\"\n\t\t\t\t\t\t\t>\n\t\t<article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>\t\t<\/div>\n\n\t\t<\/aside>\n\n<p>Depending on availability, your new booking could therefore end up in a more advantageous fare class.<\/p>\n\n<p>For example, a basic economy ticket could be replaced with a fare that offers more flexibility.<\/p>\n\n<p>In some situations, this can provide certain benefits:<\/p>\n\n<div class=\"component component__list checkmarks\"><ul class=\"wp-block-list is-style-checkmarks\">\n<li>earn more points for the flight;<\/li>\n\n\n\n<li>need fewer credits for an upgrade;<\/li>\n\n\n\n<li>receive additional benefits, such as an included bag.<\/li>\n<\/ul><\/div>\n\n<p>It is therefore always recommended to check the details of your new booking.<\/p>\n\n<p>Finally, make sure your loyalty program number is correctly added to the booking so you do not lose the points associated with the flight.<\/p>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='s-h'\n\t\t\t\tdata-post_type='post'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_post container_template--s-h container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"post_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"190858\"\n\t\t\t\t\t\t\t>\n\t\t<article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>\t\t<\/div>\n\n\t\t<\/aside>\n\n<h2 class=\"wp-block-heading\" id=\"h-compensation-pour-vol-retarde-ou-annule\">Compensation for a delayed or cancelled flight<\/h2>\n\n<p>Passengers may sometimes receive compensation when a flight is delayed, cancelled, or changed.<\/p>\n\n<p>In some situations, flight delay compensation may be offered when the disruption is within the carrier\u2019s control.<\/p>\n\n<p>However, the rules vary depending on the cause of the issue, the notice period, and the type of airline.<\/p>\n\n<h3 class=\"wp-block-heading\" id=\"h-trois-causes-de-perturbation-de-vol\">Three causes of flight disruptions<\/h3>\n\n<p>When a flight is delayed, cancelled, or changed, Canadian regulations generally distinguish three types of situations.<\/p>\n\n<p>These categories help determine whether financial compensation may be offered to passengers.<\/p>\n\n<div class=\"component component__table\"><figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Type of situation<\/th><th>Duties of the carrier<\/th><\/tr><\/thead><tbody><tr><td>Directly attributable to the carrier<\/td><td><ul>\n\t<li>compensation<\/li>\n\t<li>passenger processing standards<\/li>\n\t<li>obligation to ensure that the passenger reaches the final destination<\/li>\n<\/ul><\/td><\/tr><tr><td>Attributable to the carrier, but required for safety reasons<\/td><td><ul>\n\t<li>minimum standards of passenger processing<\/li>\n\t<li>obligation to ensure that the passenger reaches the final destination<\/li>\n<\/ul><\/td><\/tr><tr><td>Outside the carrier\u2019s control<\/td><td><ul>\n\t<li>obligation to ensure that the passenger reaches the final destination only<\/li>\n<\/ul><\/td><\/tr><\/tbody><\/table><\/figure><\/div>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='m-h'\n\t\t\t\tdata-post_type='card'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_card container_template--m-h container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"card_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"401432\"\n\t\t\t\t\t\t\tdata-utm=\"wpb\"\n\t\t\t\t\t\t\t>\n\t\t<div class=\"card\">\n\t<div class=\"card--grid\">\n\n\t\t<div class=\"card--img-outer\">\n\t\t\t<div class=\"card--img\">\n\t\t\t\t<div class=\"shimmer shimmer-card\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"card--title-offer-selling\">\n\t\t\t<div class=\"card--title-offer\">\n\t\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"card--selling-points\">\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t\t<div class=\"shimmer shimmer-bar shimmer-bar--short\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"card--apply\">\n\t\t\t<div class=\"apply-btn\">\n\t\t\t\t<div class=\"shimmer shimmer-btn\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/div>\n<\/div>\t\t<\/div>\n\n\t\t<\/aside>\n\n<h3 class=\"wp-block-heading\" id=\"h-quand-la-compagnie-est-responsable\">When the airline is responsible<\/h3>\n\n<p>Financial compensation may be offered when the disruption is attributable to the airline and is not related to safety.<\/p>\n\n<p>In addition, notice of the flight schedule change or cancellation must generally be given less than 14 days before the scheduled departure.<\/p>\n\n<p>In some situations, compensation may be claimed if arrival at destination is delayed by at least three hours.<\/p>\n\n<p>Here are some examples of situations that may be attributable to the carrier:<\/p>\n\n<div class=\"component component__list checkmarks\"><ul class=\"wp-block-list is-style-checkmarks\">\n<li>commercial overbooking;<\/li>\n\n\n\n<li>routine aircraft maintenance;<\/li>\n\n\n\n<li>mechanical issues detected during maintenance;<\/li>\n\n\n\n<li>crew shortage resulting in a delay or cancellation;<\/li>\n\n\n\n<li>cancellation or change notice sent less than 14 days before departure.<\/li>\n<\/ul><\/div>\n<figure class=\"component component__image has-text-align-center wp-block-milesgutenberg-image\">\n\t\t\t\t<img decoding=\"async\" class=\"miles_img img-large\" src=\"https:\/\/milesopedia.com\/wp-content\/uploads\/2022\/01\/britishairways_21686816871814-1024x682.jpg\" alt=\"britishairways\" loading=\"lazy\" width=\"1012\" height=\"674\">\n\t\t\t<\/figure>\n\n<p>In Canada, the financial compensation provided for large carriers can be up to:<\/p>\n\n<div class=\"component component__list checkmarks\"><ul class=\"wp-block-list is-style-checkmarks\">\n<li>$400 for a delay of three to six hours;<\/li>\n\n\n\n<li>$700 for a delay of six to nine hours;<\/li>\n\n\n\n<li>$1,000 for a delay of nine hours or more.<\/li>\n<\/ul><\/div>\n\n<p>Compensation is generally calculated based on the actual arrival time at destination when a flight schedule change occurs.<\/p>\n\n<p>These rules may apply to domestic flights as well as international flights to or from Canada.<\/p>\n\n<p>However, other jurisdictions may have different rules. For example, the European Union applies a separate regime for air passengers. <\/p>\n\n<p>Finally, it is important to distinguish financial compensation for the inconvenience from additional expenses caused by a delay, such as accommodation or meals.<\/p>\n<figure class=\"component component__image has-text-align-center wp-block-milesgutenberg-image\">\n\t\t\t\t<img decoding=\"async\" class=\"miles_img img-large\" src=\"https:\/\/milesopedia.com\/wp-content\/uploads\/2019\/05\/IMG_7753-1024x576.jpg\" alt=\"IMG 7753\" loading=\"lazy\" width=\"1012\" height=\"569\">\n\t\t\t<\/figure>\n\n<h2 class=\"wp-block-heading\" id=\"h-que-faire-si-la-compagnie-refuse-une-compensation\">What to do if the airline refuses compensation<\/h2>\n\n<p>Even when the rules provide for possible compensation, some airlines may refuse a claim.<\/p>\n\n<p>In that case, it is recommended to keep all travel-related documents, such as your ticket, the airline\u2019s emails, and any communication regarding the flight schedule change.<\/p>\n\n<p>You can then submit an official claim directly to the airline. Most carriers offer an online form for this type of claim. <\/p>\n\n<p>If the response does not satisfy you, you can also file a complaint with the Canadian Transportation Agency (<a href=\"https:\/\/otc-cta.gc.ca\/eng\" target=\"_blank\" rel=\"noopener\">CTA<\/a>).<\/p>\n\n<p>This independent body is responsible for enforcing the rules related to air passenger rights in Canada.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-assurances-voyage-et-cartes-de-credit\">Travel insurance and credit cards<\/h2>\n\n<p>When a <strong>flight schedule change<\/strong>, delay, or cancellation occurs, the compensation offered by the airline does not always cover all expenses.<\/p>\n\n<p>For example, a significant delay can result in additional costs, such as meals, a hotel, or transportation to the airport.<\/p>\n\n<p>In some cases, these expenses may be covered by <strong>travel insurance<\/strong>.<\/p>\n\n<p>Many credit cards in Canada include coverage for travel delays or interruptions. This insurance can reimburse certain expenses if your flight is delayed for several hours. <\/p>\n\n<p>However, terms vary from one card to another. The maximum reimbursed amount and the minimum delay duration can also vary. <\/p>\n\n<p>Before travelling, it is therefore recommended to check the protections offered by your card.<\/p>\n\n<p>To learn more, see our <a href=\"https:\/\/milesopedia.com\/en\/personal-finance\/insurance\/travel-insurance-credit-cards\/\">guide to credit card travel insurance<\/a>.<\/p>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='s'\n\t\t\t\tdata-post_type='post'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_post container_template--s container_count--4'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"post_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"74980,87931,232260,192394\"\n\t\t\t\t\t\t\t>\n\t\t<article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article><article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article><article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article><article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>\t\t<\/div>\n\n\t\t<\/aside>\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\">Bottom Line<\/h2>\n\n<p>A <strong>flight schedule change<\/strong> is never pleasant, but it does not necessarily mean your trip is compromised. Depending on the situation, airlines must generally offer different options, such as rerouting or a ticket refund. <\/p>\n\n<p>In some cases, <strong>flight delay compensation<\/strong> may also be possible when the disruption is attributable to the carrier.<\/p>\n\n<p>As the rules vary based on several factors, it is important to check your ticket conditions and the airline\u2019s policies.<\/p>\n\n<p>Finally, also consider the protections offered by certain credit cards and <a href=\"https:\/\/milesopedia.com\/en\/compare-travel-insurance\/\">travel insurance<\/a>, which may cover some expenses in the event of a delay or cancellation.<\/p>\n<aside class=\"component component__deferred_contents wp-block-milesgutenberg-deferred-contents\">\n\t\t\t\t<div\n\t\t\t\tdata-template='s-h'\n\t\t\t\tdata-post_type='page'\n\t\t\t\tdata-per_page='4'\n\t\t\t\tclass='deferred_container--preload container_page container_template--s-h container_count--1'\n\n\t\t\t\t\t\t\t\t\tdata-tag=\"page_id\"\n\t\t\t\t\t\t\tdata-post_ids=\"90597\"\n\t\t\t\t\t\t\t>\n\t\t<article class=\"post-preview\">\n\t<div class=\"post-preview-thumbnail\">\n\t\t<div class=\"shimmer shimmer-image\"><\/div>\n\t<\/div>\n\t<div class=\"post-preview-content\">\n\t\t<div class=\"simmer-bar-group\">\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t\t<div class=\"shimmer shimmer-bar\"><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/article>\t\t<\/div>\n\n\t\t<\/aside>\n\n<h3 class=\"wp-block-heading\" id=\"h-changement-horaire-de-vol-questions-frequentes\">Flight schedule changes &#8211; Frequently asked questions<\/h3>\n<aside class=\"component component__faq wp-block-milesgutenberg-faq\">\n\t\n<div class=\"component component__faq__item component__faq__item--opened wp-block-milesgutenberg-faq-item\">\n\t<div class=\"component__faq__item__title\">\n\t\t<h4 id=\"what_should_i_do_if_my_flight_schedule_changes_\" class=\"toc_exclude component__faq__item__title__heading\">\n\t\t\tWhat should I do if my flight schedule changes?\t\t<\/h4>\n\t\t<i class=\"fas fa-chevron-down\"><\/i>\n\t<\/div>\n\t<div class=\"component__faq__item__content\">\n\t\t<div class=\"component__faq__item__content__inner\">\n\t\t\t\n\n<p>If your flight is changed, the airline must generally offer you a new itinerary or a refund. Options vary depending on the situation. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"component component__faq__item component__faq__item--opened wp-block-milesgutenberg-faq-item\">\n\t<div class=\"component__faq__item__title\">\n\t\t<h4 id=\"am_i_entitled_to_compensation_for_a_flight_schedule_change_\" class=\"toc_exclude component__faq__item__title__heading\">\n\t\t\tAm I entitled to compensation for a flight schedule change?\t\t<\/h4>\n\t\t<i class=\"fas fa-chevron-down\"><\/i>\n\t<\/div>\n\t<div class=\"component__faq__item__content\">\n\t\t<div class=\"component__faq__item__content__inner\">\n\t\t\t\n\n<p>In some cases, yes. Compensation may be offered when the disruption is within the airline\u2019s control. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"component component__faq__item component__faq__item--opened wp-block-milesgutenberg-faq-item\">\n\t<div class=\"component__faq__item__title\">\n\t\t<h4 id=\"can_i_refuse_a_flight_schedule_change_\" class=\"toc_exclude component__faq__item__title__heading\">\n\t\t\tCan I refuse a flight schedule change?\t\t<\/h4>\n\t\t<i class=\"fas fa-chevron-down\"><\/i>\n\t<\/div>\n\t<div class=\"component__faq__item__content\">\n\t\t<div class=\"component__faq__item__content__inner\">\n\t\t\t\n\n<p>Yes. If the change is significant and does not work for you, you may request a refund or another flight.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"component component__faq__item component__faq__item--opened wp-block-milesgutenberg-faq-item\">\n\t<div class=\"component__faq__item__title\">\n\t\t<h4 id=\"what_compensation_is_available_for_a_flight_delay_in_canada_\" class=\"toc_exclude component__faq__item__title__heading\">\n\t\t\tWhat compensation is available for a flight delay in Canada?\t\t<\/h4>\n\t\t<i class=\"fas fa-chevron-down\"><\/i>\n\t<\/div>\n\t<div class=\"component__faq__item__content\">\n\t\t<div class=\"component__faq__item__content__inner\">\n\t\t\t\n\n<p>Under Canadian regulations, compensation can be up to $1,000 in certain situations attributable to the carrier.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"component component__faq__item component__faq__item--opened wp-block-milesgutenberg-faq-item\">\n\t<div class=\"component__faq__item__title\">\n\t\t<h4 id=\"can_an_airline_change_a_flight_without_compensation_\" class=\"toc_exclude component__faq__item__title__heading\">\n\t\t\tCan an airline change a flight without compensation?\t\t<\/h4>\n\t\t<i class=\"fas fa-chevron-down\"><\/i>\n\t<\/div>\n\t<div class=\"component__faq__item__content\">\n\t\t<div class=\"component__faq__item__content__inner\">\n\t\t\t\n\n<p>Yes. If the disruption is caused by weather, security, or other factors outside the carrier\u2019s control.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<\/aside>","protected":false},"excerpt":{"rendered":"<p>A flight schedule change can happen before or during a trip. Learn about your rights, the options offered by airlines, and situations where flight delay compensation may be possible. <\/p>","protected":false},"author":1237,"featured_media":25520,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[48139,48138],"tags":[],"mc_loyalty_program":[],"class_list":["post-191690","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tutorials","category-tutoriels"],"acf":{"mc_approved_badge":false,"mc_card_used":"","mc_featured_card_specific":"","mc_hide_featured_card":false,"mc_post_checklist":{"mc_post_checklist_true":null,"mc_post_checklist_false":null}},"yoast_head":"<!-- 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Canada\"},\"image\":{\"@id\":\"https:\\\/\\\/milesopedia.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/milesopedia\",\"https:\\\/\\\/x.com\\\/milesopedia\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/milesopedia\",\"https:\\\/\\\/www.tiktok.com\\\/@milesopedia\",\"https:\\\/\\\/www.youtube.com\\\/milesopedia\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/milesopedia.com\\\/en\\\/#\\\/schema\\\/person\\\/a8dc90fb39c7963641ba5ffe7b869efc\",\"name\":\"Aline Nguyen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\\\/\\\/milesopedia.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Photo-Profil-rond-Aline-200x200.png\",\"url\":\"https:\\\/\\\/milesopedia.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Photo-Profil-rond-Aline-200x200.png\",\"contentUrl\":\"https:\\\/\\\/milesopedia.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/Photo-Profil-rond-Aline-200x200.png\",\"caption\":\"Aline 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