Programmes de fidélité

Loyalty programs in Canada: Points and miles expiry rules

To the point Let's take a look at the different rules for points and miles expiry, depending on the program, and some tips for keeping your account active.

We say it often on Milesopedia:

The hunt for points is a marathon, not a sprint.

Since reward points can be collected over months or even years, it would be a real shame to lose them simply because they’ve expired.

To avoid this, it’s essential to know the rules governing the validity of points and miles in rewards programs. What’s more, practical tools are available to help you manage your points.

Best Membership Rewards Credit Cards

Expiration of points and miles - Banking programs

Generally, bank programs do not let points expire as long as the credit card account remains active.

Sometimes you want to close a card and keep the points for future use.

Of course, if you close a credit card account, the points attached to that account will be lost (they can usually be used within 90 days of closing the account, but the process will be more complicated).

So here are some tips on how to keep your points when closing cards with the major programs.

It is generally not possible to transfer points between spouses. This is not a way to keep your points after closing a card.

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American Express Membership Rewards

As long as a card is active, your Membership Rewards Points do not expire. Once the card is closed, the points disappear immediately.

If you need to close a card and still have Membership Rewards points left in your account, you can keep them with this trick if you have more than one card. Contact American Express (by phone or chat) and ask the agent to combine your Membership Rewards points into one account.

Once your accounts are combined, you will see your points appear in a main account: it will say that “your loyalty information is linked to your card ending in…”.

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If you cancel a card (even the main card on which your points are displayed), the points will remain in the same points account: another linked card will become the main card.

If you don’t use your Membership Rewards points before closing your card or combine them with another account, they will disappear immediately.

Scotiabank

As of 2021, Scotiabank’s in-house Scotia Rewards program no longer exists. The bank is now a partner of Scene+, an external rewards program. Refer to the Scene+ section below for rules on expiry of these points.

However, as long as a credit or debit card linked to your Scene+ account is active, your Scene+ points will not expire.

BMO Rewards

As long as a credit card linked to your account is active, your BMO Rewards points do not expire. Once the card is closed, you have 90 days to use the points.

If you wish to cancel a card and still keep your BMO Rewards points, you will need to apply for another card BEFORE closing your account. We suggest you take out a no-fee card, such as the BMO eclipse rise Visa* card.

Once you receive your new card, you can call BMO and ask to link it to your existing BMO Rewards points account. And only after these steps have been completed will you be able to cancel your other BMO Rewards card if you wish.

NBC À la carte Rewards

As long as a credit card linked to your account is active, your NBC Rewards points will not expire. Once the card is closed, you have 12 months to use the points.

If you wish to close a card associated with NBC À la carte Rewards and still keep your points, you can switch to a less expensive card. However, there is no card associated with NBC Rewards that has no annual fee. In addition, you will not be eligible for a new welcome bonus for the next 24 months.

In our opinion, it’s best to keep your National Bank World Elite Mastercard® active, taking advantage of its various benefits every year.

CIBC Aventura

As long as a credit card linked to your account is active, your CIBC Aventura Points will not expire. Once the card is closed, you have 60 days to use the points.

When closing a CIBC Aventura Card, points can be transferred to another product. Consider the CIBC AventuraMD Visa* Card to keep your account open and pay no annual fee.

MBNA Rewards

As long as a credit card linked to your account is active, your MBNA Rewards points will not expire. Once the card is closed, you have 120 days to use the points.

When you decide to close your MBNA Rewards card, you have the option of transferring your accumulated points to another product. One option to consider is the MBNA Rewards Platinum Plus® MastercardMD PlusMD, which allows you to keep your account open without incurring annual fees.

TD Rewards

As long as a credit card linked to your account is active, your TD Rewards points do not expire. Once the card is closed, you have 90 days to use the points.

It is possible to transfer TD Rewards points before or after opening a new credit card linked to the program. In the event of a product change, points will be automatically transferred to the new card.

If a new TD Rewards Card is opened before cancelling the old one, points will be transferable between accounts under certain conditions:

  • You are the primary account holder of both accounts and each account is linked to the TD Rewards program;
  • Both TD Rewards Program accounts are open, active and in good standing;
  • And you have a balance of at least 10,000 TD Rewards points to transfer to the other eligible TD Rewards Program.

The TD Rewards Card with no annual fee is the TD Rewards Visa* Card.

RBC Avion Rewards

As long as a credit card linked to your account is active, your RBC Avion Rewards points will not expire. Once the card is closed, you have 12 months to use the points.

RBC Avion points are transferable between accounts of the same primary cardholder. Points can therefore be transferred to a card with no annual fee, such as the RBC ION Visa card.

For Avion Select members, points expire after 24 months of inactivity on the account. Eligible activities include obtaining or using cash back, accumulating, redeeming, transferring or converting points.

Expiration of points and miles - Airline programs

As a general rule, airline programs do not allow points to expire as long as the account is active. Certain “activities” must have taken place on the account within the last 12 to 36 months, depending on the program.

An activity can be mileage accumulation or mileage redemption, for example. Generally speaking, once you’ve got miles with an airline, there’s not much else you can do but use them in the program.

What’s more, airline miles are generally not transferable to other programs. That’s why we always recommend transferring American Express Membership Rewards points or RBC Avion Rewards points ONLY when you’re ready to book an award ticket.

The following sections present the detailed points and miles expiry rules for the most popular airline programs in Canada. Next, a large table summarizes information for all airlines operating flights in Canada, plus a few popular U.S. airlines.

Qatar Airways A380

Aeroplan (Air Canada)

Aeroplan Points expire if there has been no activity on your account for 18 consecutive months.

First of all, having an Aeroplan credit card keeps your account active, even if you don’t earn or use points.

What’s more, you can request a retroactive credit of Aeroplan points in your account up to six months after a forgotten transaction (such as a flight on which you did not provide your membership number).

If your Aeroplan points are about to expire and you have no travel plans with Air Canada, consider these tips to keep your account active:

Aeroplan Family Sharing does not affect the expiration of points. Family Sharing group members have 18 months to keep their individual points active before they expire.

Alaska Mileage Plan (Alaska Airlines)

Alaska Mileage Plan miles do not expire. However, accounts are locked after two years of inactivity.

If more than two years have passed since the last activity in your account, it will be locked. You will need to call customer service to verify your identity and reinstate your account.

But don’t worry: the miles you’ve accumulated in the past will still be there after you reactivate your profile. To maintain an active Alaska Mileage Plan account, you can :

Asia Miles (Cathay Pacific)

Asia Miles expire if no activity has been recorded in your account for 18 consecutive months.

To maintain an active Cathay Pacific Asia Miles account, you must receive or use at least one Asia Miles per 18-month period. When an eligible activity is carried out, the validity of the miles is extended for a further 18 months. To keep the activity in your account, you can :

It is not possible to purchase Asia Miles simply to maintain account activity. Miles may only be purchased when booking an award ticket, and may not exceed 30% of the miles required for that ticket.

British Airways Executive Club (Avios)

Avios expire if no activity has been recorded in your account for 36 consecutive months.

British Airways Executive Club offers a Family & Friends account. This makes it even easier to keep your account active in a variety of ways, as long as one of your group members is involved in one of these eligible activities:

The Avios expiry counter will be reset to zero for ALL members of the Family & Friends group.

Etihad Guest

Etihad Guest miles expire if there has been no activity in your account for 18 consecutive months.

To maintain an active Etihad Guest account, you must receive or use at least one mile per 18-month period. When an eligible activity is carried out, the validity of the miles is extended for a further 18 months. To keep the activity in your account, you can :

For Platinum members, Etihad Guest miles do not expire.

Flying Blue (Air France-KLM)

Flying Blue miles expire if no activity has been recorded in your account for 24 consecutive months.

Flying Blue divides mileage extension transactions in two. Here are the “global extension transactions” which extend the validity of ALL your miles by two years from the date of the transaction in question:

These are the types of “partial extension transactions” which extend the validity of miles earned with one of these partners by 2 years from the date of the transaction. These transactions do NOT extend the validity of miles earned with “global extension transactions”:

All other account activities do not extend the miles validity period. For members with Elite or Elite Plus status, miles do not expire.

Qatar Airways Privilege Club (Avios)

Avios expire if no activity has been recorded in your account for 36 consecutive months.

To keep your Qatar Airways Privilege Club account active, you can :

  • Book an award flight with Qatar Airways or its Oneworldalliance partners;
  • Credit miles for flights purchased and flown on Qatar Airways, British Airways, Iberia or other partner airlines;
  • Shopping at Qatar Duty Free at Doha airport;
  • When staying at partner hotels or car rentals, provide your membership number;
  • Transfer Marriott Bonvoy points to Qatar Airways Privilege Club ;
  • Use Avios to book a hotel or rental car;
  • And as a last resort, buy Avios.

If your Avios have expired, they can be reclaimed up to one year after expiry, for a fee of 0.015 USD per point.

Finally, for members with Platinum status, Avios do not expire.

WestJet Rewards

WestJet Base Dollars do not expire.

Base WestJet dollars include :

  • Dollars earned through eligible WestJet purchases, such as flights, vacation packages, car rentals and partner flights;
  • Dollars earned on purchases made with a WestJet co-branded credit card;
  • Dollars earned by transferring RBC Avion Rewards points to WestJet Rewards ;
  • Dollars purchased from a retailer such as points.com.

WestJet Bonus Dollars received as part of a contest or promotion expire on the dates specified in the promotion terms and conditions. In the absence of conditions, dollars will expire one year after being granted.

SkyMiles (Delta Air Lines)

SkyMiles do not expire.

Expiration of points and miles - Summary table

Here is a summary of the expiry rules for airline loyalty programs. The last column indicates whether it is possible to extend the validity of points or miles by performing an eligible activity on the account.

Airline Loyalty Program Expiration of points or miles Possible to extend?
Aer Lingus AerClub 36 months Yes
Aeromexico Aeromexico Rewards 24 months Yes
Air Canada Aeroplan 18 months Yes
Air China PhoenixMiles 36 months No
Air France-KLM and Transavia Flying Blue 24 months Yes*
Air India Flying Returns 36 months No
Air New Zealand Airpoints 48 months No
Alaska Airlines and Condor Alaska Mileage Plan Do not expire Yes
American Airlines AAdvantage 24 months Yes
ANA ANA Mileage Club 36 months No
Asiana Asiana Club 10 years No
Avianca Avianca LifeMiles 12 months Yes
Azores Airlines SATA Imagine 36 months No
Biman Bangladesh Airlines Biman Loyalty Club 24 months No
British Airways British Airways Executive Club 36 months Yes
Cathay Pacific Asia Miles 18 months Yes
Copa Airlines ConnectMiles 24 months Yes
China Eastern Eastern Miles 36 months Yes
China Southern Airlines Sky Pearl Club 36 months No
Delta Air Lines SkyMiles Do not expire
Egyptair EGYPTAIR Plus 36 months No
Emirates Emirates Skywards 36 months No
Ethiopian Airlines ShebaMiles 36 months No
Etihad Airways Etihad Guest 18 months Yes
EVA Air Infinity MileageLands 36 months No
Frontier Airlines Frontier Miles 6 months Yes
Hawaiian Airlines HawaiianMiles Do not expire
Iberia Iberia Plus 36 months Yes
Icelandair Saga Club 48 months No
JAL JAL Mileage Bank 36 months No
JetBlue TrueBlue Do not expire
Korean Air SKYPASS 10 years No
Lufthansa, Austrian Airlines, SWISS and LOT Miles & More 36 months No
Malaysia Airlines Enrich 36 months No
Philippine Airlines Mabuhay Miles 24 months Yes
Porter Airlines VIPorter 24 months Yes
Qantas Qantas Frequent Flyer 18 months Yes
Qatar Airways Qatar Airways Privilege Club 36 months Yes
Royal Air Maroc Safar Flyer 36 months No
Royal Jordanian Royal Club 18 months Yes
Singapore Airlines KrisFlyer 36 months No
SAS SAS EuroBonus 60 months No
Southwest Airlines Rapid Rewards Do not expire
TAP Air Portugal TAP Miles&Go 36 months No
Tunisair Fidelys 36 months No
Turkish Airways Miles&Smiles 36 months Yes
United Airlines MileagePlus Do not expire
Virgin Atlantic Flying Club Do not expire
WestJet WestJet Rewards Do not expire

*Special conditions apply. See previous sections for details.

Expiration of points and miles - Hotel and other programs

Finally, let’s review the main point expiry rules for the major hotel rewards programs available to Canadians, in addition to the AIR MILES and Scene+ programs.

Best Western Rewards

Best Western Rewards points do not expire.

Hilton Honors

Hilton Honors points expire if there has been no activity in your account for 24 consecutive months.

To keep your account active by earning or redeeming points, you can :

Marriott Bonvoy

Marriott Bonvoy points expire if there has been no activity in your account for 24 consecutive months.

To keep your Marriott Bonvoy account active, you can :

Free-night certificates obtained each year with a Marriott BonvoyMD American ExpressMD* Card or a Marriott BonvoyMD Business American ExpressMD* Card expire one year after issue.

Finally, giving or transferring points to another member or receiving points as a gift or transfer from another member is not considered an eligible activity.

AIR MILES

Dream or Cash AIR MILES do not expire.

Scene+

Scene+ points expire if no activity has been registered in your account for 24 consecutive months.

If you hold a Scotiabank product affiliated with the Scene+ program, your points do not expire as long as the account remains open. Otherwise, at least one Scene+ point must be accumulated or used every 24 months to keep the account active. You can:

  • Earn Scene+ points by shopping at partners such as IGA, Rachelle-Béry, Les Marchés Traditions, Cineplex, Home Hardware, Harvey’s and many others;
  • Earn and use points with Scene+ Travel by Expedia;
  • Shop online with Rakuten Scene+.

A tool to help you monitor points expiry

To help you keep an eye on the expiry dates of your rewards programs, we recommend you sign up for the excellent AwardWallet tool.

Finally, you can find a detailed presentation of its functionalities in this article:

Come to discuss that topic in our Facebook Group!
Alexandrine
Always on the lookout for exotic destinations, Alexandrine shares her strategies for traveling while saving with points and miles. She's an avid cook, both at home and abroad.

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