Updated on May 26, 2022
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Aeroplan flight rewards Changes
Aeroplan has changed its flexible change and cancellation policy for flight rewards due to COVID-19: tickets booked with Aeroplan flight rewards until June 30, 2022, can be changed without charge.
If you book an Aeroplan flight reward before June 30, 2022, you will be able to make unlimited free changes to it before June 30, 2022! You will need to change your flight reward at least 2 hours prior to your scheduled flight departure.
Starting July 1, 2022, Aeroplan flight rewards will be eligible for a one-time change fee waiver if booked prior to this date.
Changing Aeroplan Flight Rewards:
Date of reservation | Date of change | Change fees |
Until June 30, 2022 | Until June 30, 2022 | waived – unlimited |
Until June 30, 2022 | As of July 1, 2022 | Waived – first change |
As of July 1, 2022 | As of July 1, 2022 | Applicable – per fare option purchased |
Here are the details to know:
- For changes, you’ll pay only the difference in points, or receive a partial refund if your new itinerary requires fewer points. When changing your itinerary, taxes, fees and charges may change.
- You will need to call the Aeroplan center to change your flight reward at least two hours prior to your flight’s departure.
Aeroplan flight rewards Cancellation
Aeroplan Flight Rewards booked until September 30, 2021 can be cancelled at any time without charge. Flight rewards booked on or after October 1, 2021 will be subject to the cancellation fee structure of the fare option purchased.
For cancellations, you’ll receive all of your Aeroplan points back in your account, plus a full refund of any associated taxes, fees and surcharges on the unused value of your travel. (Note that refunds will not apply for previously-charged fees, including contact centre booking fees and change fees, or for government taxes and fees which are non-refundable by law.)
Aeroplan Flight Rewards Cancellation:
Date of reservation | Date of change | Cancellation fees |
Until 30/09/2021 | Anytime | Waived |
As of 1/10/2021 | As of 1/10/2021 | Applicable – per fare option purchased |
Expiration of points: Temporary pause
Finally, the temporary pause of the Aeroplan points expiry has been extended to September 30, 2022. This means that between now and September 29, 2022, any Aeroplan points which would have expired will not.
As a reminder, to prevent Aeroplan points from expiring, it is necessary to perform at least one activity on the account every 18 months or to be an Aeroplan credit cardholder.
Conclusion
It is therefore a tightening of the flexibility policy.
While it will still be possible to change without charge, cancellation without charge is no longer possible for flight rewards booked from October 1, 2021.